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Certified ScrumMaster®

Taught by: Jim Schiel
Master Scrum—and learn how to make it work in the real world. This CSM course blends proven Scrum Alliance content with Artisan Agility’s practical mastery system to help you lead confidently, remove blockers, and build high-performing teams.
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11 - 12 August, 2025 |
  9:00 AM EDT |
 8 hrs/day
$895
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Course details


About the trainer


Location

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Online


Max number of students: 25

🧭 Is This CSM Course Right for You?

Are you ready to do more than just “run meetings” as a Scrum Master? This course is for people who want to lead change, not just follow process.

Whether you’re new to Scrum or already have some experience, this course will help you

  • Understand Scrum deeply—not just what to do, but why it works

  • Build confidence in your role—know how to coach your team, partner with your Product Owner, and remove real-world blockers

  • Stop being the meeting scheduler—and start becoming the delivery enabler

This course combines the Scrum Alliance’s CSM learning objectives with Artisan Agility’s exclusive Scrum Mastery Empowerment System (SMES) to help you not just pass the exam—but become a Scrum Master your team actually needs.

🔍 You’ll Get the Most From This Course If You Are:

  • A current or aspiring Scrum Master, Agile Coach, team facilitator, or delivery lead

  • A team member or manager transitioning to Agile or Scrum environments

  • A tech-savvy project manager looking to shift toward servant leadership

  • Someone who’s struggled to make Scrum “stick” and wants a more practical, team-based approach

💡 Not Just Theory—Real Tools for Real Teams

You’ll leave this course with:

  • A clear understanding of Scrum roles, events, artifacts, and values

  • Tools to handle resistance, coach accountability, and improve flow

  • A roadmap for your first 90 days as a Scrum Master

  • Confidence to start leading with purpose, even if your team isn’t “textbook Scrum” yet

🔥 Why Commit to This Course?

Because the teams you support deserve more than another meeting scheduler.

They deserve a Scrum Master who sees the big picture—who understands how to build clarity, improve delivery, and create an environment where people can thrive. If you’re ready to be that kind of Scrum Master, you’re in the right place.

This course goes far beyond theory. You’ll learn how to apply Scrum in the real world—on messy teams, with imperfect tools, in organizations that aren’t always fully on board (yet). You’ll practice seeing what’s broken beneath the surface, diagnosing the true root causes of team dysfunction, and taking practical steps to make things better—without needing a title or permission.

You’ll get hands-on experience with:

  • Real-world coaching scenarios

  • Tools for accountability and flow

  • Techniques for improving team ownership

  • Strategies for working with Product Owners and stakeholders

You’ll also gain access to Artisan Agility’s exclusive Scrum Mastery Empowerment System (SMES)—a practical roadmap for growing your mastery long after the course ends. Whether you’re just getting started or trying to break through to the next level, SMES gives you a clear path from reactive to proactive, from facilitator to strategic partner.

By the end of this course, you’ll be equipped to:

  • Lead a high-performing Scrum Team

  • Navigate delivery pressure without sacrificing agility

  • Support your Product Owner without becoming a backup PO

  • Handle team conflict and stakeholder resistance with confidence

  • Grow into a true servant-leader and change agent in your organization

And yes—you’ll earn your Certified ScrumMaster (CSM) designation. But more importantly, you’ll earn the trust of the people you serve.

So if you’re serious about making Scrum work—for your team, your product, and your career—this is your moment. Commit to the course. Commit to your growth.

Let’s get started.

🗂️ Course Activities Outline – Certified ScrumMaster (CSM)

This course is designed as an engaging, experiential learning journey—not a lecture. You’ll practice, reflect, and collaborate through every section.

🧠 Interactive Lectures

Short, focused explanations of key Scrum concepts, values, and principles—each followed by applied discussion.

🔍 Scenario-Based Exercises

Analyze real-world team dysfunctions and match them to missing Scrum elements (values, roles, events, or commitments).

🎯 Sprint Goal and DoD Deep Dive

Craft Sprint Goals and Definitions of Done. Explore how they impact flow, focus, and accountability.

🔁 Framework Flashcards

Sort fictional team problems into Agile principles, Scrum values, and empiricism pillars to develop pattern recognition.

🤝 Stakeholder Mapping Workshop

Collaboratively map stakeholder engagement, identify coaching opportunities, and propose Scrum Master interventions.

📊 Ownership Audit

Evaluate your team’s level of self-management across planning, delivery, and improvement—then plan your next coaching move.

🧪 Sprint Review Analysis

Inspect a flawed Sprint Review and diagnose gaps in Doneness, feedback, and decision quality.

🧭 Post-Course Commitment

Reflect on your biggest takeaway. Set a personal goal for applying what you’ve learned in your next Sprint.

Each activity is tied to real learning objectives and reinforces your ability to apply Scrum—not just understand it.

Who Would Benefit Most from This Course

This course is ideal for:

  • New or aspiring Scrum Masters who want to build a strong foundation and avoid common pitfalls.

  • Project managers or team leads transitioning into Agile environments and ready to embrace a servant-leadership mindset.

  • Developers, testers, or analysts working on Scrum teams who want to better understand how to improve team performance and delivery.

  • Business or product professionals seeking to collaborate more effectively with technical teams.

  • Organizations starting or scaling Scrum who need team members equipped to support sustainable agility.

Whether you’re just starting out or looking to deepen your impact, this course helps you turn theory into results—and become the Scrum Master your team needs.

🎓 What We Expect From You as a Student

To get the most out of this Certified ScrumMaster (CSM) course—and to fully earn your certification—you’re expected to be an active, engaged participant from start to finish. Here’s what that means:

✅ Full Attendance Is Required

This course is highly interactive and builds progressively across modules. You must attend all sessions in full to qualify for certification. If you’re taking a live online course, that means joining on time, staying on camera, and being present throughout.

💬 Engaged Participation

This isn’t a lecture-based class. You’ll be invited to:

  • Share your thoughts and experiences

  • Ask questions

  • Collaborate in breakout rooms

  • Contribute to group discussions

We don’t expect you to have all the answers—we expect you to lean into the learning.

🛠️ Hands-On Exercises

Throughout the course, you’ll complete:

  • Real-world scenarios

  • Group problem-solving sessions

  • Self-assessments and team evaluations

These aren’t graded, but they are essential. They help you internalize the material and apply it back at work.

✍️ Reflection and Commitment

You’ll be asked to reflect on your learning and set intentions for how you’ll apply Scrum in your own context. This may include written commitments, self-paced follow-up, or coaching goals.

🤝 Respect for Others

We foster a safe, supportive learning environment. Please come ready to:

  • Listen actively

  • Respect different perspectives

  • Share generously

  • Uphold a spirit of professionalism and curiosity

In short: show up, contribute, practice, and stay open. Scrum is about learning through doing—and this course is no different.

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