Join our global community of past graduates from over 80 countries.
Continuously connect, network, and grow with us through monthly events...
Why taking Conflict Management Skills program training with Evelyn?
1. Evelyn is a coach, coach trainer, coach mentor and coach supervisor supporting organizations and teams since 2009 2. Since 2011, has been developing agile coaches, with mentees now recognized as Certified Enterprise Coaches, Certified Team Coaches, and global thought leaders. 3. Proudly supported practitioners from over 80 countries. 4. Extensive experience working across diverse cultures (China born Canadian living in Sweden) 5. Evelyn has firsthand experience in your context, enabling her to effectively address your needs and understand your challenges.
Get started with Evelyn on your growth path - you will love the learning and experience.
what you will get
Training fee included
Future assess to our coaches and trainers
Free monthly mentoring, and networking opportunities
Free learning opportunities via our Agile Academy platform
Certification cost included
Free access to learning materials during the program period
Join a network with professionals from over 80 countries
7 PMI PDU's and 8 Scrum Alliance SEU's
Testimonials
Check out our reviews and testimonials from our past graduates from over 80 countries.
Program Content At A Glance
Preparing to Tackle Conflict
You will be able to
Recognize conflicts or potential conflicts within a team.
Demonstrate composure in expected or unexpected conflict situations.
Identify triggers that may lead to conflict
Types of Conflicts
You will be able to
Identify the different types of conflict
Illustrate the positive aspects of conflict
Provide examples of positive ways to deal with conflict
Understanding Conflict Inside Out
You will be able to
Consider the perspectives and concerns of all parties involved in a conflict.
Analyze how different backgrounds and cultures influence conflict dynamics.
De-escalating Tensions
You will be able to
Apply de-escalating techniques that foster a collaborative and constructive team environment.
Develop facilitation skills of remaining neutral to guide others through a resolution process.
Develop facilitation skills to mediate discussions and guide individuals and teams through resolution.
Develop facilitation skills to manage power dynamics and guide others through the conflict resolution process
Mastering Conflict Managemen
You will be able to
create an original conflict management plan based on best practices and resolution strategies
Evelyn, a Canadian residing in Sweden, has been passionately working with Agile and enterprise coaching since 2009. She has supported individual and corporate clients in over 80 countries through training, mentoring, consulting, and coaching engagements.
She has extensive, hands-on experience in telecom products, the automotive industry, financial sectors, pharmaceuticals, e-commerce, and more. Her expertise encompasses product management, project management, system architecture, software development, system integration and installation, and customer support.
She has strong product experience, with over 20 years of product management and product coaching experience. She has mentored product groups in different companies via group and individual mentoring sessions, and individual product expert via 1-to-1 sessions.
Evelyn is a Professional Certified Coach (PCC), Advanced Certified Coach Mentor (ACMC), Certified Coach Supervisor, Certified Enterprise Coach (CEC) and Certified Team Coach (CTC).
Evelyn co-founded Enterprise Coaching Institute, which is an ICF accredited training provider, providing development and growth on leadership and enterprise coaching pathways.
More about your coach and trainer for the program.
Evelyn is also a keynote speaker at international conferences:
Invited keynote speaker to Scrum Gatherig Colombo 2025 Invited expert to The Agile Network, 2024 to present Invited keynote speaker to Pozitive Technologies 2023
Invited keynote speaker to International Coaching Federation (ICF) Conference, Sri Lanka, 2023
Invited keynote speaker to Siemens Agile Day, 2023
Invited keynote speaker at Scrum Gathering Middle East, 2022
Invited keynote speaker at Scrum Summit, 2022
Invited keynote speaker at Agile Coaching Retreat, 2022
Invited keynote speaker at Regional Scrum Gathering, Egypt, 2022
Invited keynote speaker at Regional Scrum Gathering, Pakistan, 2021
Invited keynote speaker at Regional Scrum Gathering, India, 2021
Invited keynote speaker at Regional Scrum Gathering, Singapore, 2021
Invited keynote speaker at Agile Africa, 2021
Invited keynote speaker at Agile Tour Taiwan, 2020
Invited keynote speaker at Agile Tour Montreal, 2020
Invited speaker of Agile100, 2020
Invited keynote speaker at Global XP, 2019
Speaker of Global Scrum Gathering, 2019
Invited keynote speaker at Scrum Gathering Beijing, 2019
Invited keynote speaker at Agile Lativa, 2019
Invited keynote speaker at Agile Summit, Taiwan, 2018
Chair of IEEE Software Track, Global Scrum Gathering, 2018
Lead Coach at Global Scrum Gathering Coaching Clinic, 2018
Invited speaker at International Online Agile Conference, 2018
Speaker at ScanAgile 2018
Chair of Industrial Track of Asia Pacific Software Engineering Conference (APSEC), 2017
Chair of Agile 2017 for Future of Agile Software Development Track
Invited speaker at 2017 NJSD Conference
Invited keynote speaker at 2016 Agile Tour 2016
Chair of Agile 2016 for Future of Agile Software Development Track
Keynote at XP at 2016, the 4th International Agile Scaling Workshop
Speaker at XP 2016
Invited keynote speaker at 2015 Agile Tour Beijing
Chair of 2015 IEEE Software Experts Summit (SES)
Speaker at 2015 Global Scrum Gathering
Invited keynote speaker at 2015 Agile Tour Shanghai
Invited speaker at 2014 Agile Alliance Conference
Keynote speaker at Agile Asia, 2014
Invited speaker at 2014 GOTO Conference
Invited panelist at 2014 ICSSPÂ (International Conference on Software System Process)
Invited speaker at 2013 QCON Conference
Invited speaker at 2013 Scrum Gathering
Invited panelist at 2013 Scrum Gathering Leadership Summit
Speaker at 2013 Agile India
Invited Speaker at 2012 Scrum Gathering
Panelist at 2012 Scrum Leadership Summit
Invited speaker at 2011 QCON Conference
Get started with Evelyn on your growth path - you will love the learning and experience.
While anyone can take this course to lead more effective team dynamics, conflict management is crucial in agile and scrum environments where teamwork and collaboration are essential to success.
This course is perfect for you if you are seeking innovative ways to address conflict.
Some of the roles that are particularly well-suited to leveraging these skills are:
Scrum masters
Product owners
Agile coaches
Leaders
Team managers
Anyone who works in a team-based environment
Anyone who wants to navigate professional conflicts effectively
Learning is for everyone
Email us for our support -
if you are self-sponsoring
if you live in a low cost of living country
or
if you are in a special situation
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