Course Badge
Back to results
Certified ScrumMaster® Badge

Certified ScrumMaster®

Taught by: Jens Ostergaard
Learn how to apply scrum and gain practical agile skills to drive results in any role, whether you want to work as a scrum master or grow your capabilities. CSM® courses are delivered by Scrum Alliance-certified trainers who possess deep scrum knowledge. When you complete the course, you will receive a two-year Scrum Alliance professional membership.
rating icon showing 4.83 stars
4.83 out of 5.0 stars (23 ratings)
Jens Ostergaard Trainer Photo
Back to results
07 - 08 August, 2025 |
  8:30 AM EDT |
 8 hrs/day
$1,295
Register

Course details

About the trainer

[email protected]

Location

person icon

In-Person

location pin icon

6955 Lake Nona Boulevard Orlando (Lake Nona), FL 32827, US

Learn the essentials of working as a ScrumMaster or Scrum team member in this course. While the Scrum Alliance provides a list of core concepts that must be covered in the class, each instructor creates his or her own material, allowing courses to differ based on the strengths, interests, and experiences of the instructor.

You know you are doing the Heart of Scrum,

  • if the team has a potentially shippable increment by the end of a sprint
  • when the organization accepts that developing complex products is unpredictable
  • if nobody allocates assignments and ensures they are done in time
  • when the team iteratively delivers value, embracing transparency, inspection, and adaption.
  • when a cross-functional team is given full authority over how to achieve a goal
  • when everyone on the Scrum team is thinking as a team rather than individuals

6 quotes but who said what? Well, here are the 6 authors.

  • Jens Østergaard
  • Ken Schwaber
  • chatGPT
  • Mike Cohn
  • Arne Åhlander
  • Jeff Sutherland

If you want to read about how the quotes came about and who said what, go to the Heart of Scrum website.

Apart from learning about Scrum we will address above quotes, and strategies for fulfilling each of the quotes. It is challenging and very few Scrum Teams can say they fulfill all quotes. See the full agenda in another tab.

Jens Ostergaard is recognized as one of the first Certified Scrum Trainers (CST) and has a wealth of experience in implementing Scrum across various organizations. He has worked closely with the founder of Scrum Jeff Sutherland for many years, and they have co-trained around 50 times. Learning from someone with Jens background offers insights not just into the theoretical aspects of Scrum, but also its practical applications in real-world scenarios. As Ken Schwaber once told Jens "The Devil is in the Details". Read more about Jens Scrum journey here.

Jens Ostergaard has successfully certified as ScrumMasters more than 10,000 people in OVER 28 countries!

Orlando (CSM) Certified ScrumMaster Training

Why Attend Scrum Training Institute’s Certified ScrumMaster Training?

CSM certification Orlando FL

Get Certified
This Certified ScrumMaster course comes with a two-year membership with Scrum Alliance.

Certified ScrumMaster Training

Hands-on training!
Our interactive class will allow you to apply concepts as you learn them.

Expand your career!
Companies are looking for employees with deep expertise in Agile/Scrum practices.

 

 

Over 500 Scrum Classes Taught Around The World

previous CSM training classes in orlando

Space is limited. Register now!
Orlando Certified ScrumMaster Register

Prerequisite
We expect you to have some prior knowledge about Scrum and have preferably read the ScrumGuides.org.

Course Material
Participants will receive printed and bounded material on the first day of class. The material is in English and will change from Training class to training class. The material will be enhanced by more slides, videos and other pictures in case the trainers will find this useful during class.

Being a ScrumMaster demands a lot of skill and can at first sight look like a trivial challenge. However, once starting the journey to transform the organization there will be impediment after impediment that will challenge the implementation of Scrum. So to use Scrum, using “The Art of the Possible”, there needs to be skilled ScrumMasters to take on this challenge.

Goal
Each individual is trained to be able to assume the following responsibilities: 
Remove the barriers between development and business (ProductOwner) so the business directly drives development; 
Teach the business how to maximize ROI and meet their objectives through Scrum; 
Improve the lives of the team by facilitating creativity and empowerment; 
Improve the productivity of the team in any way possible; and, 
Improve the engineering practices and tools so each increment of functionality is potentially shippable

Training
The training is done with several exercises. Be prepared to do hard work. The training will give you the feeling of Scrum itself.

The first day is dedicated to the Why, the Philosophy, the Meaning of Scrum. The second day hands you over the tools and the How of Scrum.

Using anecdotes and experience, teaching the Scrum framework, you will learn how to use it to be an effective Scrum participant.

Logistics
Class start at 8:30 am with breakfast. Drinks and snacks provided throughout the day. Food, drinks, printed course material, notebook, certification fee, etc is all paid for.

Register, show up and enjoy learning about doing true Scrum as a framework, what best practices to use, to be truly agile.

Certification
In order to certify you will have to conduct an online test.

 

(CSM) Certified ScrumMaster Training
Orlando Certified ScrumMaster Register

 

Overview of Scrum

  • Scrum Flow
  • Agile Manifesto and Principles 
  • Scrum & AI  
  • Brief History of Scrum
  • Heart of Scrum
  • Scrum Overview
  • Emergency Procedure
  • Overview of accointabilities

 READY & DONE

  • Why READY and DONE
  • Advantage of READY and DONE
  • How to create a definition of READY and DONE

Product backlog

  • Product Backlog Items (PBIs), User stories and other choices on the Product Backlog
  • Backlog Events
  • INVEST in your Product Backlog
  • Estimating your PBI's

Retrospective

  • Pupose of Retrospective
  • Techniques for Retrospective

Agile Contract

  • Traditional Contract
  • Agile Contract

The ScrumMaster

  • Accountabilities and mindset
  • How to react in different scenarios
  • Scrum Master's empidiment list

 The Product Owner

  • Accountabilities and mindset
  • Character of a good Product Owner

Developer

  • Accountabilities and mindset
  • Composition and cross-functionality
  • Self Managing
  • What to do with dysfunctional Team Members
  • Distributed Teams

Technical Software Development Skills

  • Test Driven Development (TDD)
  • Acceptance Test
  • Exploratory Test
  • Refactoring
  • Pair Programming
  • Mob Programming
  • Swarming

Sprintplanning

  • Sprintplanning, how to get from the what to the how
  • How the team commit to the Sprint Goal

Development Work

  • Accountabilities
  • Updating remaining work
  • Updating progress

Daily Scrum

  • Who can say what
  • Why it is important developers feels ownership

Sprintreview

  • Pupose of event
  • A review not a demo

Closing

  • Group Photo
  • Discussion about of where to go from here

(CSM) Certified ScrumMaster Training
Orlando Certified ScrumMaster Register

IT Profeissionals, Project Managers & Developers:
See What Scrum Can Do For You!

(CSM) Certified ScrumMaster Training

This course will focus on the ScrumMaster, the Product Owner, and the Development Team in a software development organization. However, the course is useful to everyone in a company using Scrum. There is a pattern that the more an organization understand Scrum, the better the implementation will be.

Reviews

4.83 out of 5.0 stars
rating icon showing 4.83 stars. (23 ratings) TrustPilot logo

More courses by Jens

This trainer has no other upcoming courses of this type.