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Certified Agile Facilitator™

Taught by: Evelyn Tian

When you take the Certified Agile Facilitator™ course from Scrum Alliance, you will learn from experienced agile practitioners and earn a two-year membership with Scrum Alliance. Add this essential capability to your skills toolbox and demonstrate to employers that you can positively impact their goals by effectively facilitating groups and teams.

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5.00 out of 5.0 stars (11 ratings)

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28 - 29 July, 2025 |

9:00 AM CEST |

8 hrs/day

€1.700

Early bird pricing

Course details

About the trainer

Evelyn Tian

Evelyn Konsult AB

[email protected]

+46708883268

Location

Online

Discounts

Price increases to €2.000 after 06/30/2025

Course

Advance one of the most thought-after skills

with

Evelyn Tian

Coach, Coach Trainer, Coach Mentor and Trainer

Join our global community of past graduates from over 80 countries.

Continuously connect, network, and grow with us through monthly events...

Why taking Certified Agile Facilitator (CAF) training with us?

When you join our CAF training, you'll be learning from a Certified Enterprise Coach (CEC), Certified Team Coach (CTC), Advanced Certified Mentor Coach (ACMC), and a seasoned coach trainer.

Our program covers both facilitation and team coaching, paving the way for future team coaching and professional coaching accreditation. This is a unique path led by Evelyn Tian, co-founder of the Enterprise Coaching Institute, an ICF-accredited training provider.

Start Your Growth Journey with Evelyn – You'll Love the Learning Experience!

what you will get

Certification cost included
Free monthly mentoring, and networking opportunities
2-Year free membership with Scrum Alliance

Renewal of earlier Scrum Alliance certifications included
Join a network with professionals from over 80 countries
16 PMI PDU's and 16 Scrum Alliance SEU's

Testimonials

Check out our reviews and testimonials from our past graduates from over 80 countries.

Program Content At A Glance

Facilitator role

The art of facilitator self-introduction
Facilitator role
Attitudes and skills
Neutrality of facilitator and how

FACILITATION

The WHAT and HOW of facilitation
Being assertive during facilitation
When to use WE and YOU
Case studies on common facilitation challenges

EMOTIONAL InTELLIGENCE

Emotional intelligence (EI) and its importance
4 Components of EI
Core EI skills for facilitators
Developing EI skills as a facilitator

Psychological safety

Overview of Psychological Safety
Four stages of Psychological Safety
Foster Psychological safety via facilitation
Facilitation practice with tools to improve Psychological Safety

NEUROSCIENCE and facilitation

Social brain and the impact of facilitation
TERA Quotient
Tools and techniques for brain-friendly facilitation

CONFLICT

Conflict responses
Thomas Kilmann's Instrument for facilitators
Working with different TKI modes as a facilitator

Facilitation - preparation

Assessing context and background
Group norm assessment
Preparation prior to facilitation
Facilitation plan design and refinement

facilitation - FACILITATION

Facilitation plan execution
Working with challenging situations via feedback - COIN (CORNS) model and practice
Facilitating decision making and action plans
Follow up

Facilitation practices

Working agreement
Retrospective session
Discussion summary
Feedback to individual and group
Group constellation

workshop closing

Facilitate a situation analysis and improvement session
Identify new practices
Monthly coaching circle session introduction
Next steps

Details

About Evelyn Tian

Evelyn, a Canadian residing in Sweden, has been passionately working with Agile and enterprise coaching since 2009.

She has supported individual and corporate clients in over 80 countries through training, mentoring, consulting, and coaching engagements. Many of her menteers are active Certified Enterprise Coach, Certified Team Coach, Certified Scrum Trainer, Associate Certified Coach and Profefessional Certified Coach.

Evelyn has extensive, hands-on experience in telecom products, the automotive industry, financial sectors, pharmaceuticals, e-commerce, and more. Her expertise encompasses product management, project management, system architecture, software development, system integration and installation, customer support, and R&D management.

Evelyn is a Professional Certified Coach (PCC), Advanced Certified Coach Mentor (ACMC), Certified Coach Supervisor, Certified Enterprise Coach (CEC) and Certified Team Coach (CTC).

Evelyn co-founded Enterprise Coaching Institute, which is an ICF accredited training provider, providing development and growth on leadership and enterprise coaching pathways.

More about your coach and trainer for the program.

Evelyn is also a keynote speaker at international conferences:

Invited keynote speaker at Scrum Gathering Colombo, 2025
Invited expert at the global Agile Network, 2024-present

Invited keynote speaker to Pozitive Technologies 2023

Invited keynote speaker to International Coaching Federation (ICF) Conference, Sri Lanka, 2023

Invited keynote speaker to Siemens Agile Day, 2023

Invited keynote speaker at Scrum Gathering Middle East, 2022

Invited keynote speaker at Scrum Summit, 2022

Invited keynote speaker at Agile Coaching Retreat, 2022

Invited keynote speaker at Regional Scrum Gathering, Egypt, 2022

Invited keynote speaker at Regional Scrum Gathering, Pakistan, 2021

Invited keynote speaker at Regional Scrum Gathering, India, 2021

Invited keynote speaker at Regional Scrum Gathering, Singapore, 2021

Invited keynote speaker at Agile Africa, 2021

Invited keynote speaker at Agile Tour Taiwan, 2020

Invited keynote speaker at Agile Tour Montreal, 2020

Invited speaker of Agile100, 2020

Invited keynote speaker at Global XP, 2019

Speaker of Global Scrum Gathering, 2019

Invited keynote speaker at Scrum Gathering Beijing, 2019

Invited keynote speaker at Agile Lativa, 2019

Invited keynote speaker at Agile Summit, Taiwan, 2018

Chair of IEEE Software Track, Global Scrum Gathering, 2018

Lead Coach at Global Scrum Gathering Coaching Clinic, 2018

Invited speaker at International Online Agile Conference, 2018

Speaker at ScanAgile 2018

Chair of Industrial Track of Asia Pacific Software Engineering Conference (APSEC), 2017

Chair of Agile 2017 for Future of Agile Software Development Track

Invited speaker at 2017 NJSD Conference

Invited keynote speaker at 2016 Agile Tour 2016

Chair of Agile 2016 for Future of Agile Software Development Track

Keynote at XP at 2016, the 4th International Agile Scaling Workshop

Speaker at XP 2016

Invited keynote speaker at 2015 Agile Tour Beijing

Chair of 2015 IEEE Software Experts Summit (SES)

Speaker at 2015 Global Scrum Gathering

Invited keynote speaker at 2015 Agile Tour Shanghai

Invited speaker at 2014 Agile Alliance Conference

Keynote speaker at Agile Asia, 2014

Invited speaker at 2014 GOTO Conference

Invited panelist at 2014 ICSSPÂ (International Conference on Software System Process)

Invited speaker at 2013 QCON Conference

Invited speaker at 2013 Scrum Gathering

Invited panelist at 2013 Scrum Gathering Leadership Summit

Speaker at 2013 Agile India

Invited Speaker at 2012 Scrum Gathering

Panelist at 2012 Scrum Leadership Summit

Invited speaker at 2011 QCON Conference

Get started with Evelyn on your growth path - you will love the learning and experience.

Inquiry about our package option!

Growth Paths

Agile Coach ScrumMaster
Pathway

Progressive LearningWith Agile Coach Mentor

Master Scrum Framework
- solid foundation

to Scrum mastery

Grow as ScrumMasters

- essentials to support

agile teams and organization

Elevate mastery to

experts to

grow teams and organizations

Product Expert
Pathway

Progressive LearningWith a product coach and product manager

Agile Product Essentials
- Solid Foundation

Advance Agile

Product Ownership

Grow into

Product Expert

Agile Skills Pathway

Progressive LearningGrow agile skills with a coach, coach mentor and coach trainer

Certified Agile Facilitator
- Most Thoughtafter Skills

Agile Scaling Professional

- Boost Practices at Organization Level

Leadership Pathway

Join our leadership program delivered to over 3000+ leaders globally

Agile Leadership Essentials

Agile Leadership

Professional Coaching Pathway

Work with Advanced Mentor Coach

Associate Certified Coach

Professional Certified Coach

International Coaching Federation

Accredited Provider

Inquiry about our package option!

Agenda

Program Content At A Glance

Facilitator role

The art of facilitator self-introduction
Facilitator role
Attitudes and skills
Neutrality of facilitator and how

FACILITATION

The WHAT and HOW of facilitation
Being assertive during facilitation
When to use WE and YOU
Case studies on common facilitation challenges

EMOTIONAL InTELLIGENCE

Emotional intelligence (EI) and its importance
4 Components of EI
Core EI skills for facilitators
Developing EI skills as a facilitator

Psychological safety

Overview of Psychological Safety
Four stages of Psychological Safety
Foster Psychological safety via facilitation
Facilitation practice with tools to improve Psychological Safety

NEUROSCIENCE and facilitation

Social brain and the impact of facilitation
TERA Quotient
Tools and techniques for brain-friendly facilitation

CONFLICT

Conflict responses
Thomas Kilmann's Instrument for facilitators
Working with different TKI modes as a facilitator

Facilitation - preparation

Assessing context and background
Group norm assessment
Preparation prior to facilitation
Facilitation plan design and refinement

facilitation - FACILITATION

Facilitation plan execution
Working with challenging situations via feedback - COIN (CORNS) model and practice
Facilitating decision making and action plans
Follow up

Facilitation practices

Working agreement
Retrospective session
Discussion summary
Feedback to individual and group
Group constellation

workshop closing

Facilitate a situation analysis and improvement session
Identify new practices
Monthly coaching circle session introduction
Next steps

Who should attend

Certified Agile Facilitator (CAF) workshop is in general ideal for anybody who are interested in improving their facilitation skills, one of the most in-demand skills in this VUCA world.

Typically, our past workshop participants hold the following roles:

Project/Program Managers
Product Owners/Product Managers
Managers
Senior technical leaders
Agile delivery leads
ScrumMaster and Agile Coaches
Consultants
Trainers

Check out all development paths with the Agile Growth Academy by Evelyn Konsult AB

Inquiry about our package option!

Growth Paths