We often hear the question "So what does a ScrumMaster do?" when working in organizations. ScrumMasters are a crucial role in helping teams improve, yet they help in more subtle and lasting ways over telling people what to do by positional power. One of the key challenges is learning how to help bring people together to deliver value, without taking ownership. Bringing people together goes beyond getting consensus, getting to collaboration means tapping into the knowledge and wisdom of the entire team.
Advanced Certified ScrumMaster (A-CSM) picks up where Certified ScrumMaster (CSM) leaves off, helping ScrumMasters with the real day-to-day challenges of facilitating teams and organizations to grow and improve. Throughout the course, you will use hands-on, engaging exercises to learn and expand your knowledge. We will explore how to have challenging conversations, confront and resolve conflicts, deal with impediments, address real facilitation challenges, and uncover what drives you and your team for long-term wins.