Taking the Certified Scrum Master course with Valerio was an exceptional experience that exceeded my expectations. Coming from a background in research and evaluation, where a traditional waterfall approach is the norm, I joined the course hoping to gain a deeper understanding of how to bring more agility and structure to the work we do. With a foundation in decision-making science and a strong grasp of learning theory, I was especially appreciative of how thoughtfully the course was designed.
Valerio’s teaching style is both engaging and approachable. He skillfully bridges the gap between Scrum principles and real-world applications, even for those of us outside the typical software development environment. His use of diverse, non-traditional examples made it easy to draw connections between the course material and the context of my own work. Thanks to his ability to ground Scrum concepts an easy and relatable way, I walked away with several actionable ideas that my team can implement, even if we're not following Scrum to the letter.
What sets Valerio apart is his authenticity and ability to create a dynamic learning space, even when people are more reserved. His wealth of personal experience brought important depth and a tangibility to the lessons, especially when discussing common challenges and how to navigate them. He doesn’t just teach Scrum, I think he models the mindset behind it, showing how transparency, reflection, and refinement make a difference.
The interactive format of the class also stood out. From whole-class discussions to smaller breakout groups and quizzes, there were plenty of opportunities to collaborate, share insights, and deepen our understanding by learning from each other. While the number of breakout sessions could feel daunting, especially if you are more introverted, I really appreciated them and they ultimately played a crucial role in reinforcing concepts, offering real-world perspectives from fellow participants, and helping me build confidence in the material.
The workbook he provided is clear, well-organized, and extremely helpful in reviewing key ideas. I now feel thoroughly prepared for the certification exam and I feel confident that I have the tools for additional review as well.
This course exemplifies effective adult learning: it fosters confidence, lowers barriers to engagement, and provides meaningful tools for application beyond the classroom. I highly recommend it to anyone, regardless of industry, who is looking to adopt or better understand agile practices.
Review
I learned a lot from this training course.
Review
Valerio Zanini led the course in a way that was interactive and interesting. He ensured we had just enough instruction and activity to keep me engaged for the entire course. After day one I was looking forward to day two!
Review
Valerio was a great instructor and broke down each scum process for me to easily understand. Exceptional interactive activities that help understand everything.
Review
Very well laid out for the student understand. Good use of the Scrum principles within the course layout.
Review
Valerio is a great instructor. He added a lot of value when he told the real-world example of how he used it with a large bank. More examples would be helpful. I loved the canvas where we did the break-out sessions, definitely plan to use it technique myself. The only reason for 4 stars is it was tricky finding the information for the course. There were different links at different times or from different emails. Would have been helpful for one landing page during the course that included the four main items: the MIRO board, the scrum guide, a scrum link, then I think there was one or two more links. Having all of them readily accessible would've made it simpler on the trainee. Other than that, it was great. Thank you, Valerio.
Review
Excellent facilitator. Very knowledgeable.
Review
i found the course very helpful to learn the Scrum process. Very well presented and easy to understand Valerio. Highly recommended.
Review
I loved the class; Valerio did a great job of keeping everyone engaged which is impressive for a two-day virtual class!
Review
During class Valerio provided excellent real-life experiences which helped understand the topic. The Scrum Master and Product Owner have distinct roles and he helped understand the distinction. Great class!
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Certified ScrumMaster®
Taught by: Valerio Zanini
Learn how to apply scrum and gain practical agile skills to drive results in any role, whether you want to work as a scrum master or grow your capabilities. CSM® courses are delivered by Scrum Alliance-certified trainers who possess deep scrum knowledge. When you complete the course, you will receive a two-year Scrum Alliance professional membership.
This Certified Scrum Master (CSM) class teaches the Scrum framework, the Agile Manifesto, and practical techniques to use Scrum in a work environment for any project. The class is approved by the Scrum Alliance and covers all the learning objectives for the CSM exam and certification. Participants also learn in-depth practices and frameworks that Scrum Masters, Agile Coaches, or anyone interested in using Scrum effectively can apply with a Scrum team.
This class is run in 3 Sprints, to get a full simulation of how Scrum works and how to apply it to real life scenarios. Whether you are new to Scrum or have been using it for a long time, you'll learn valuable insights on how to make Scrum work for your team and drive productivity.
Real learning from real experience
I have spent my career in product development working with Scrum teams at various companies, before becoming a trainer. In my classes I bring real-life experience working with Scrum Teams, building products, and helping teams improve the way they work. I have been a Scrum Master, an Agile Coach, a Product Owner, and I have helped entire organizations adopt Scrum and Agile more effectively. I share the successes and the failures, the challenges and the wins. I have used the techniques we learn in class, and adapted some when needed. Ask previous students for their feedback:
Format: Live instructor USA-based, online, group exercises. No slides, learn by doing with practical exercises. Workbook provided.
Course length: 3 half-days
Certification: This class includes the Certified Scrum Master exam administered by the Scrum Alliance for the certification. Upon completion of the class and of the assignments, the students are eligible to take the exam.
This course is taught by Valerio Zanini, formerly a Director of Product Development at Capital One where he led several Scrum product teams and launched new multi-million dollar digital products. Now a Certified Scrum Trainer (CST) and a Certified Product Innovation Trainer (CPIT), he is the author of Deliver Great Products that Customers Love and co-author of Sprint Your Way to Scrum.
An experienced product leader, he has more than 20 years of experience building digital products and working with Agile teams in different industries. In his classes he shares real life stories and best practices to help apply the concepts to real situations.
What's included in the registration
By participating in this course, in addition to a life-changing understanding of Agile and Scrum, you get (included in the cost of registration):
Digital copy of the course workbook with exercises and worksheets
Eligibility to take the Certified Scrum Master exam to become a Certified Scrum Master (CSM) upon completion of the requisites
1 private coaching session after class to help you implement Scrum in your workplace (included in the registration)
Two-year membership to Scrum Alliance
Certificate of completion from Scrum Alliance
16 SEUs/PDUs within the Scrum Alliance (Category B) towards your CSM or CSPO.
What our students are saying
"One of the best trainings I’ve had, it’s interactive and I’m very involved" Brian
"I’ve done a lot of these trainings, and many of them were not that good. I’m surprised, this is very good." David
"I just wanted to sat that I really enjoyed the course last week - it was a blast!" Chris, London, UK
"Your class was the best ever!! I thoroughly enjoyed it and actually remember the subject matter because of the way it was presented." Joyce
"Just wanted to say thank you so very much for your fantastic class – it was so helpful not only from a CSM prep perspective but in general for helping me to think of ways that I can help transform my organization, especially our HR department! I am proud to say that I scored a 100% on my CSM test " Rich
Why choose this class?
Not every class is the same. We practice Scrum in class. 99.7% of my students pass the Certified Scrum Master on the first attempt. We share real-life stories of successes and failures in applying Agile and Scrum practices with teams in various industries.
Also, you get 1 coaching session included in the registration to help you implement what you learn, become an effective Scrum Master, and improve your team's productivity.
About the training experience
This course is based on modern adult instructional methods to facilitate learning, create a fun and productive environment, and have fun in the process.
We use zero slides (no slides, nil, nada). Instead, we use interactive exercises, simulations, and practice. You will experience Scrum while learning Scrum.
We use Zoom as video conference platform, and a few other tools (Miro, Socrative, etc.) to do exercises, take quizzes, and learn new tools for colaboration with teams.
Group of 3 or more?
We offer discounted tickets for groups of 3 or more. Use promo code "GROUP" when registering to activate the group pricing.
Questions? drop us a line, and we'll be happy to provide more information
This class is led by Valerio Zanini, CST, CSM, CSPO and CPIT. Formerly a Director of Product Development at Capital One where he led several Scrum product teams and launched new multi-million dollar digital products. Now a Certified Scrum Trainer (CST) with Scrum Alliance and a Certified Product Innovation Trainer (CPIT) with Spark Engine, he is the author of Deliver Great Products That Customers Love and co-author of Sprint Your Way to Scrum.
Valerio has more than 20 years of professional experience spanning software development, system integration, agile transformation, design thinking, and product innovation. He helps organizations worldwide adopt Scrum, improve product development practices, and increase productivity. He provides consulting and training to organizations of any size, helping them become more innovative with Agile, Scrum, SAFe, product management, and Design Thinking practices.
When he was a Capital One where he led digital product development initiatives for retail bank and transformed how customers interact with bankers. One of his projects was presented at Dreamforce 2017 as the largest Salesforce implementation in the Financial Services industry to-date. Together with his team, Valerio launched the MVP in market in just 4.5 months by adopting Scrum practices and focusing on key priorities.
He is a Certified Scrum Trainer (CST), a SAFe Program Consultant (SPC), and a Kanban Management Professional (KMP II). As a Certified Product Innovation Trainer (CPIT), he teaches the master-level class Certified Product Innovation Professional (CPIP) with Spark Engine.
Valerio lives in Washington DC, and delivers training in public and private settings around the world.
I have covered the role of Product Owner and led product teams at companies large and small, including Capital One (top-10 bank in the US) and Goozex (the company I co-founded which grew to become the largest online trading system for video games in North America). I have taught and coached Scrum teams at companies of all sizes, from startups to Fortune 100 including Capital One, Walgreens, eBay, McKesson, Wesco, and HP.
I bring real life experience from having built, designed, and managed digital products in a variety of industries, and having coached Product Management and Scrum teams at different stages of their development journey. I have been there, done that, and I share the experience with you to make for a more effective and realistic learning experience.
This class is taught over 3 half-days (5 hours each) to minimize the impact on your work day, and also give you more time to absorb concepts and maximize the learning experience.You also get one private coaching sessions included in the registration to help you implement what you learn, become an effective Product Owner, and improve your team's productivity.
As a trainer, I am a Certified Scrum Trainer (CST) with Scrum Alliance and a Certified Product Innovation Trainer (CPIT) with Spark Engine. I have also completed advance training programs for instructors and coaches, including Training from the Back of the Room (TBR) and Landmark Self-Expression and Leadership Program (SELP).
Here is additional information that can help you prepare:
Calendar invite and Zoom link
A few days before class we will send you a calendar invite with the Zoom link needed to join the class. In the meantime, please block off the dates/times of class on your calendar. Also, please check that you have Zoom installed and working by visiting https://zoom.us/test
Attendance and expectations
The class is designed to be collaborative and interactive. We invite you to participate in all activities and exercises as this will provide you the most value and will prepare you for the certification exam.
We understand that family distractions and work commitments may take you away from the class momentarily. That's OK, and we will work around these. However, the expectation is for attendance in full to the class and its activities. If you miss more than 30 minutes you may not qualify for the certification. If you have anything already planned that creates a conflict with this requirement, please let the instructor know ahead of time so you can discuss best ways to address any issue and still get the most out of the class.
System requirements
All you need is a working computer, a reliable Internet connection, a camera, and a microphone. Please plan on joining the class from a comfortable and quiet location as many activities will require using an online collaboration tool and group discussions.
CSM exam and certification
Upon completion of the class and all required learning objectives, the trainer will load all the participants' email addresses into the Scrum Alliance's website. You will receive an email to create an account (if you don't have one already) and then take the exam. The exam is online, on your computer. You will have 90 days to take it. It's composed of 50 questions, with a minimum passing score of 70%. More information on the exam is available on the Scrum Alliance website, including a downloadable PDF guide to the exam.
This Certified Scrum Master class takes participants through a series of interactive exercises where they can learn and apply first-hand the principles of Scrum. The goal of the class is to learn in-depth the Scrum framework and prepare participants for the CSM certification exam.
You will gain a practical understanding of the roles, artifacts and events of Scrum, via hands-on exercises, discussion, fun games, and simulations.
Agile: the Agile Manifesto, Agile VS Waterfall, the mirage of productivity, Agile planning
Practices: prioritizing your work, establishing a Definition of Done, refinining your Backlog, collaborating with the Product Owner and the Organization, monitoring progress and increasing productivity, technical debt, servant leadership, estimation and planning
You will learn how Scrum exists in a larger organizational context, and how it differs from traditional Waterfall approaches. You will also learn the importance of the Scrum Master within an organization to act as a servant leader, support the team, and drive an Agile transformation.
This class is aligned with the learning objectives of the new Scrum Guide 2020 and the CSM exam 2023.
Who Should Attend
Anyone who desires to learn about Agile and Scrum, or has previous experience and wants to sharpen their understanding of key concepts and practices, including:
Scrum Masters
Product Owners/Product Managers
Agile coaches
New Scrum team members
Business Analysts
Project Managers/PMO
Leadership roles responsible to drive an Agile transformation
Prerequisites
There is no required prior certificate, educational background, or work experience needed to participate in the CSM course, complete the exam, and receive the certification. The Certified ScrumMaster course is designed to introduce you to the basics of Scrum, and as such all backgrounds are welcome to join and achieve the ScrumMaster certification.
A few pre-class reading materials are provided before the class starts to get you acquainted to new concepts and applications of Agile and Scrum.
A working computer with microphone and camera is needed to connect via Zoom and participate. The camera is required to be on for the entire class. Full participation in the class is required for certification.
We understand that you may be home and your work routine may be disrupted - kids may be home or your cat may walk in front of your camera. No worries, we will adjust and will find a way to make the class experience enjoyable to everyone.
Special discounts
We understand that life situations differ and we'd like to support people in need by offering special discounts.
If you are a current student in a graduate program, active military or spouse of an active military person, or if you have lost your job and are looking for a career change or new training opportunity: please contact us before registering and we'll provide a discount code to apply to your ticket purchase.
Group of 3 or more?
We offer discounted tickets for groups of 3 or more. Use promo code "GROUP" when registering to activate the group pricing.
Reviews
4.86 out of 5.0 stars
(138 ratings)
Taking the Certified Scrum Master course with Valerio was an exceptional experience that exceeded my expectations. Coming from a background in research and evaluation, where a traditional waterfall approach is the norm, I joined the course hoping to gain a deeper understanding of how to bring more agility and structure to the work we do. With a foundation in decision-making science and a strong grasp of learning theory, I was especially appreciative of how thoughtfully the course was designed.
Valerio’s teaching style is both engaging and approachable. He skillfully bridges the gap between Scrum principles and real-world applications, even for those of us outside the typical software development environment. His use of diverse, non-traditional examples made it easy to draw connections between the course material and the context of my own work. Thanks to his ability to ground Scrum concepts an easy and relatable way, I walked away with several actionable ideas that my team can implement, even if we're not following Scrum to the letter.
What sets Valerio apart is his authenticity and ability to create a dynamic learning space, even when people are more reserved. His wealth of personal experience brought important depth and a tangibility to the lessons, especially when discussing common challenges and how to navigate them. He doesn’t just teach Scrum, I think he models the mindset behind it, showing how transparency, reflection, and refinement make a difference.
The interactive format of the class also stood out. From whole-class discussions to smaller breakout groups and quizzes, there were plenty of opportunities to collaborate, share insights, and deepen our understanding by learning from each other. While the number of breakout sessions could feel daunting, especially if you are more introverted, I really appreciated them and they ultimately played a crucial role in reinforcing concepts, offering real-world perspectives from fellow participants, and helping me build confidence in the material.
The workbook he provided is clear, well-organized, and extremely helpful in reviewing key ideas. I now feel thoroughly prepared for the certification exam and I feel confident that I have the tools for additional review as well.
This course exemplifies effective adult learning: it fosters confidence, lowers barriers to engagement, and provides meaningful tools for application beyond the classroom. I highly recommend it to anyone, regardless of industry, who is looking to adopt or better understand agile practices.
I learned a lot from this training course.
Valerio Zanini led the course in a way that was interactive and interesting. He ensured we had just enough instruction and activity to keep me engaged for the entire course. After day one I was looking forward to day two!
Valerio was a great instructor and broke down each scum process for me to easily understand. Exceptional interactive activities that help understand everything.
Very well laid out for the student understand. Good use of the Scrum principles within the course layout.
Valerio is a great instructor. He added a lot of value when he told the real-world example of how he used it with a large bank. More examples would be helpful. I loved the canvas where we did the break-out sessions, definitely plan to use it technique myself. The only reason for 4 stars is it was tricky finding the information for the course. There were different links at different times or from different emails. Would have been helpful for one landing page during the course that included the four main items: the MIRO board, the scrum guide, a scrum link, then I think there was one or two more links. Having all of them readily accessible would've made it simpler on the trainee. Other than that, it was great. Thank you, Valerio.
Excellent facilitator. Very knowledgeable.
i found the course very helpful to learn the Scrum process. Very well presented and easy to understand Valerio. Highly recommended.
I loved the class; Valerio did a great job of keeping everyone engaged which is impressive for a two-day virtual class!
During class Valerio provided excellent real-life experiences which helped understand the topic. The Scrum Master and Product Owner have distinct roles and he helped understand the distinction. Great class!
More courses by Valerio
This trainer has no other upcoming courses of this type.