

WHY BRETT PALMER & ASSOCIATES?
We believe in helping our students reach their career potential. Spend time with us because we offer the following:
- High CSM exam pass rate with free access to our practice Scrum Exam Simulator.
- Convenient course schedule (we offer courses on weekdays and weekends).
- Raving reviews from others who have previously taken our class.
- We are expert career strategists. Follow our advice on how to pivot your career to navigate the Agile/Scrum career landscape.
- Complimentary access to the Agile Gathering Network.
- Expert instructor who has actually worked in the field as a Scrum Master.
- Access to open office hours to answer questions after class.
- Competitive fair pricing.
- 16 PDUs/16 SEUs (continuing education)
WHY THIS CLASS?
In this Certified ScrumMaster (CSM) Instructor-Led Live Online Course you will be immersed in the world of Agile & Scrum.
- Are you looking for the skills to become a Scrum Master?
- Is your company going agile?
- Do you need certification?
- Feeling confused? Overwhelmed?
- Do you want confidence to implement Scrum correctly?
- Do you want an instructor with deep knowledge who doesn't read off slides?
- Would you like to become part of a supportive Agile community?
- Would you like personal guidance in reaching your career goals?
Our class provides the solution to these questions, and more...
LEARN REAL-WORLD APPLICATION
In this course, you will learn…
- 3 crucial key metrics every Scrum Team needs to be tracking
- 2 techniques for coaching a Scrum Team on accountability
- 5 absolutely critical mistakes that will wreck your Scrum
- 3 red flags to watch out for in a Scrum Master job description
- 4 hacks to increase your chances of landing a great Scrum Master job
- 3 questions to ask that reveal a Scrum Team's true performance
...and more!
*Plus, our course meets all the Scrum Alliance learning objectives.
WE UNDERSTAND YOUR CHALLENGES
Have you considered the following...
- Is your organizational culture not compatible with Agile?
- Are there communication challenges/alignment issues?
- Is there an unclear direction?
- Is there a lack of leadership?
- Is there a lack of trust?
- Are there conflicting, overlapping initiatives and priorities?
- Are there resource/people constraints?
- Do you feel like your projects are "doomed from the start?"
We go beyond just only teaching Scrum basics in this course. Learn effective strategies for navigating Scrum pitfalls in the real world.
We'll give you the steps you need to take to begin adopting Scrum at your organization.
This is our life's work. We take it extremely seriously. We really do love this stuff.
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YOUR INSTRUCTOR: BRETT PALMER

Brett Palmer is a Master Agile Strategist, a Certified Agile Coach & Agile Career Expert with more than 20 years of experience with business process improvement & re-engineering in technology, finance, manufacturing, healthcare, & entertainment, with a focus on end-user training & product adoption. He has developed award-winning online and instructor-led training solutions, and managed systems development, implementation, release coordination, and deployments with globally distributed teams.
Previously coming from a traditional project management background, Brett is now a certified agile coach through ICAgile and leverages his background in Organization and Relationship Systems Coaching (ORSC) when helping teams and enterprises navigate organizational change to lean-agile approaches.
Brett currently has or has held the following certifications:
- Certified Scrum Trainer (CST)
- Project Management Professional (PMP)
- PMI Agile Certified Practitioner (PMI-ACP)
- Accredited Kanban Trainer (AKT)
- XSCALE Business Agility Practitioner (XBA)
- Certified Agile Leader (CAL1)
- SAFe Program Consultant (SPC & SPC4)
- Large-Scale Scrum (LeSS) Certified Practitioner
- ICAgile Certified Professional – Agile Coaching (ICP-ACC)
- ICAgile Certified Professional – Agile Team Facilitation (ICP-ATF)
- Certified Scrum Professional (CSP)
- Certified Scrum Master (CSM)
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Developer (CSD)
- Advanced Certified Scrum Developer (A-CSD)
- Certified Trainer of Training from the Back of the Room.
Brett is also a presenter at various industry events and conferences nationally, and also is the organizer for the Agile Gathering Meetup Group. Brett lives in Orange County, California.
WHY TAKE YOUR CSM TRAINING WITH BRETT
Free Scrum Exam Simulator Included — Our Exclusive Scrum Exam Simulator will give you the confidence to pass the Scrum Exam. New questions appear every time you run it. If you don't pass your exam on the first try, Brett and his team will pay any retake fees and personally work one on one with you until you pass.
Real-World Success with Scrum — Brett and his team are veteran agile coaches who have cut their teeth doing years of complex project work and make it a point to stay in touch with current work through coaching. Our students get straight talk.
World-Class Training with our Master Agile Trainer — Brett is a passionate educator who will ensure your understanding of the concepts and will guide you on integrating Scrum into your workplace. Brett has taught courses for a wide variety of audiences including the U.S. Navy, Disney, Walmart, Blizzard, advertising agencies, law firms, healthcare, insurance, and other large financial institutions.
Engaging & Fun — Our high-energy courses are engineered based on adult learning theory and brain science. We keep the PowerPoint slides to a minimum and prefer to have short interactive activities and small group assignments that reinforce the concepts.
Office Hours — Brett takes the time to personally get to know his students during regularly- held office hours and answer questions.
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YOU WILL ALSO RECEIVE...

Brett Palmer & Associates Certified ScrumMaster (CSM) Training Workbook — this downloadable reference guide will be your resource during the workshop and an invaluable reference after the formal coursework has been completed.
Agile Gathering Network Membership — You will be given access to the Agile Gathering Network, regularly scheduled conference calls with Brett and other Agile professionals which are designed to educate and keep you current.
NOT TECHNICAL?
While Scrum is an approach for IT teams to develop software, it is growing in other areas beyond software. If you are not coming from a software background, don't worry. We will explain Scrum in generic terms. If technical terms come up during your course, we'll define them in an easily digestible way for a non-technical person to grasp the ideas.
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OUR SCRUM EXAM SIMULATOR NEVER GIVES THE SAME TEST TWICE!
You will also receive access to our exclusive Scrum Exam Simulator which randomly pulls from a bank of questions written by our experts to test your knowledge of Scrum. These questions are designed to be more difficult than the real exam so you will be fully prepared to pass your test the first time!

Screenshot from our exclusive Scrum Exam Simulator

“Brett was an incredible instructor! He is extremely knowledgeable and well-versed on Scrum. He has a wide variety of available dates, days, and times for the Certified Scrum Master class, in order to work with any schedule constraints. His class was a wealth of knowledge, fun, (Brett adds lots of fun humor to the class) interactive, and he did a great job in preparing me for my test. Brett has designed his online course so that you don’t get bored, learn, and absorb a huge amount of information in a short time, and have a great mix of different ways to interact and provide knowledge-sharing. I found that the time flew by, and I loved this class. Thanks Brett!”
-Deb Brannan, Project Manager, Wells Fargo
“Brett is a high energy, positive, well-experienced, and highly credentialed instructor for the Certified Scrum Master course. The instruction, course content, including the quizzes, are very effective in teaching the Scrum/Agile mindset and framework. I expect that most attendees will have no problems at all passing the certification exam on the first try! Highly recommended!”
-David Pauley, Managing Director, DAP Consulting LLC
“Brett’s course was very engaging and insightful. He set us up for success in passing the CSM exam and gave us valuable insights in CSM best practices as well as shared details about the ecosystem within the Agile mindset.”
-Terry Shea, Director Of Customer Experience, SCAN Health Plan
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