Naharaajan Jayaraman

NAHARAAJAN JAYARAMAN, CSM, PSM I, SPC Dallas, TX 75024 — jnraajan@gmail.com — 469-268-9352 Innovative and strategic Agile leader IT Master who oversees high profile and complex projects. Coach and develop project teams to be better leaders. Effective team director who has achieved success working with diverse teams in different environments, leveraging strengths of individuals to deliver superior results. Address tactical issues in the short term while maintaining strategic vision for the long term. Work with stakeholders across the business to understand their needs.  AGENT OF CHANGE — Revamped the culture within a 140 member IT organization from traditional waterfall to Agile and Scrum, 2012–2013.  IT MODERNIZATION — Led a million dollar initiative to modernize an insurance company's IT organization and streamline processes.  STRATEGIC PLANNING AND REVENUE REALIZATION — Directed distributed Tiger Team in 3 time zones and 2 continents to successfully help large financial services client realize $4.5 million on their balance sheet for the last quarter, 2014–Present.  CURRENT METHODOLOGIES — Consult on and utilize latest rapid development or other non-sequential development methodologies.  PARTNER — with engineering leadership to invent, innovate, and implement platforms that enable better software delivery, 2009–Present. AREAS OF EXPERTISE Agile SME Software Development Team Development Scrum/Kanban Turnarounds IT Customer Service Vendor Selection Portfolio Management Remote Teams Good Communication Inter-personal Skills Strategic Alliances PROFESSIONAL EXPERIENCE Mindtree, Warren, NJ, May 2014–Present Global IT consulting firm specializing in corporate IT services and solutions. Director | SAFe Program Consultant Ensure initiatives in IT portfolio have clear business goals and success metrics. Work closely with HR organization to enhance recruiting, onboarding, and training programs to support the continued growth of IT organization. Play a strategic role in creating the technology. Provide process and technical direction to Scrum/Kanban teams and Agile development practice. Build and manage a continuously growing/evolving team. Hold project P&L responsibility for 7 projects. Currently managing programs and implementing projects worth a total of $4.5 million as part of the Agile transformation. Manage 31 direct and 12 indirect reports.  Formed and led the Tiger Team with 11 direct and over 25 indirect reports in 2 continents and 4 cities for a major global Financial Product Services client.  Helped grow an airline carrier client more than 75% in the past year through active client engagement and upselling several value added products.  Conducted assessment of CI/CD capabilities and provided/roadmap of best practices for Agile, CI/CD, and Dev Ops. Implemented 4th quarter plan projected to increase revenues 30% for major airline. WOODMEN OF THE WORLD, Omaha, NE, September 2012–November 2013 Fraternal benefit society that operates insurance company for its members. AGILE TRANSFORMATION LEADER Part of leadership team entrusted with modernization of Woodmen’s technology systems and business work flows. Allocated vendors, assets, and technology to gain the best balance of function, price, and performance. Implemented several process related changes to help the team mature and be more efficient. Led projects using formal project management methodologies. Supervised 11 direct reports.  Transformed the organization from traditional waterfall to Agile methodologies with savings of 15% over 18 months.  Monitored and reported on performance of IT portfolio including actual vs. expected results, budgets, and project duration.  Selected to serve as member of the Software Engineering Practice Group determining project scope, resource planning, budgeting, and forecasting. WEST CORPORATION, Omaha, NE, July 2009–August 2012 Developer of technology-enabled communications. PROJECT LEAD Turned around high performance engineering systems serving Fortune 50 clients. Improved engineering maturity by managing automation, monitoring, and servicing support recovery. Worked face-to-face with high profile clients on requirements and design. Coordinated work with offshore development team on priorities, quality check, and code reviews. Directed innovation team that worked on mobile development, push notifications to mobile apps, Twitter API, GTalk API, Facebook API, VXML, SMS, and MMS. 4 direct reports.  Improved quality of code and product delivered by selecting software processes and tools.  Turned around account that company was about to lose and grew it 40% in 15 months. CONAGRA FOODS, Omaha, NE, July 2003–June 2009 Publicly traded American packaged foods’ company. CONSULTANT – Contract employee through Client Resources, Inc. Served as Lead Developer in several projects like Archibus, OSIS, AMAG, and IRIMS, while working with the offshore team to match specifications. Coordinated testing activities with end uses and releases with technical services.  Consulted internal customers regarding the best use and implementation of technology, specifying and implementing solutions. Previous Positions Held: Stellar Software Networks, PROGRAMMER AND WEB DEVELOPER, HQ Columbus, OH, July 2002–October 2003. Toland Enterprises, PROGRAMMER, Mandeville, LA, May 2001–July 2002. Global Consultants, PROGRAMMER, PARSIPPANY, NJ, May 2000–May 2001. EDUCATION Cornell University, Ithica, NY, Executive Leadership Certificate, Executive Leadership, 2014 Madurai Kamaraj University, Tamil Nadu, India, B.E, Computer, 1994 CURRENT CERTIFICATIONS Certified Scrum Master — Scrum Alliance, License 000400633, March 2015 to March 2017 ICAgile Certified Professional — ICAgile, March 2015 SAFe Program Consultant 4.0 — Scaled Agile, Inc., License 34221724-1295, October 2015 to October 2017 PSM I – Aug 2016 CSPO - Jan 2017