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Marcus East


Chief Digital & Product Officer, Marks & Spencer

Location: London


Certified Scrum Professional
Certified ScrumMaster



Marcus is a professional technology director and digital / electronic commerce leader with a track-record of success in both corporate and entrepreneurial environments who has lived and worked on three continents. He is a Member of the Chartered Management Institute (MCMI), a Fellow of the BCS Chartered Institute for IT (FBCS), has a master's in Management from the University of Cambridge, and an undergraduate degree in Management & IT from London Guildhall. Employing a hands-on approach, Marcus is a natural leader with vision and excellent team-building and management skills, able to operate in complex environments, whilst managing technologists and electronic commerce professionals. He prides himself on his ability to combine strong business acumen with a high level of IT and electronic commerce expertise to be effective as the leader of IT-related businesses, or in a CIO / CDO / Director of eCommerce role running the Digital, IT or Electronic Commerce divisions of larger organizations. Marcus has a passion for customer experience, and for building compelling digital products for customers combining innovative design with high performance technology. He has several years hands-on experience of scaling agile development for larger projects and programs and of introducing agile development on an enterprise scale, and holds the following certifications: * Certified ScrumMaster * Certified Scrum Professional * Certified Scaled Agile (SAFe) Agilist Specialties: Agile Development, Digital Development, Digital Product Development, Digital Strategy, Electronic Commerce, eCommerce, e-business, Information Technology Strategy, Organisational Restructuring, Personnel Development & Mentoring and Strategy, Product Development, Product Management, Program Delivery, Scaled Agile Framework (SAFe) and Scrum.

Work experience

Apple, Head of WW eCommerce PMO
April 2014 - Present, Cupertino, California, US
I run the global PMO function for the electronic commerce engineering team, and I lead the Agile transformation.


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