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Keith Umlauf


Senior Manager

Location: Holliston, MA



Certified ScrumMaster



Keith Umlauf

I am currently an Agile Delivery Lead serving a large, commercial eCommerce client transforming its $12B revenue-generating website.  I have experience with US Federal clients coaching, transformations and architecting solutions.  After 10 years of waterfall software delivery, I started with Scrum in 2005 as a Product Owner Proxy on some US Air Force Research and Development projects.  I contributed to software process definitions for my company’s intellectual property and what eventually grew to a Capability Maturity Model Integration (CMMI) Level 4 practice.  Along the way, I found a niche in client-facing roles translating operational requirements to Product Owners for multiple teams.  As I learned more depth on the delivery lifecycle, I transitioned from requirements to Program Management where I oversaw up to 6 Scrum teams delight DoD clients.  I’ve been an Agile Subject Matter Expert (SME) on several successful programs articulating the proper balance between Scum delivery teams at the project and portfolio levels within a Waterfall Acquisition enterprise.  I enjoy Public Service projects with a real mission where Scrum delivers tremendous value and makes a real difference to our citizens.

Work experience

Accenture, Program Manager
September 2007 - Present, Lexington, MA
US Foodservice Scrum Coach and Delivery Lead responsible for mobilizing and delivery for new ecommerce projects with up to 50 resources in a multi-vendor, distributed, on/offshore, agile environment. Air Force Modeling and Simulation Training Toolkit (AFMSTT) Delivery Lead responsible for 20-50 Accenture resources delivering from up to 4 development centers (up to 6 Scrum Teams)

Gestalt LLC, Warfighter Advocate
August 2005 - September 2007, Lexington, MA, United States
Product Owner Proxy (Lead Solution Owner) for up to 3 Scrum Teams delivering research and development projects to the US Air Force and Joint Service communities of interest.

Lockheed Martin, Manager
April 2004 - August 2005, Burlington, MA, United States
Field office business development lead and customer relations manager for thirty-plus programs and new opportunities; additionally responsible for horizontal integration across lines of business.

Paradigm Technologies Inc., Chief/Systems Engineer
April 2001 - April 2004, Bedford, MA, United States
Technical Consulting lead for a multi-service/agency integrated product team for the Family of Interoperable Operational Pictures developing enterprise and information services. Technical manager responsible for overall contract and program development oversight for object-oriented, modeling and simulation software used for analysis and training warfighting commanders.

US Air Force, Systems Engineer
June 1995 - April 2001, Hanscom Air Force Base, MA, United States
Acquisition Officer responsible for oversight and delivery of several software-intensive systems for the US Air Force and Joint Warfighters.


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