Fahad Yousuf

FAHAD YOUSUF IT Project Manager

M: 0426 522 265 E:   [email protected]

STAKEHOLDER MANAGEMENT | METHODOLOGY EXPERT | STRATEGIC LEADER

• 11+ years of experience with market leaders in IT System integration on global projects using Agile, scrum, PMBOK, and PRINCE2 methodologies and ITIL standards
• Exceptional leadership and project management skills and, proven ability to plan, coordinate, and meet deadlines of multiple projects concurrently
• Results-driven innovative team player with significant achievements in project management space
• Expertise in managing stakeholder expectations and influencing decision making to streamline existing PMO operations
• Sound project management experience in managing and leading project teams to successfully deliver IT infrastructure, CRM, Asset Management Systems, Cloud Migration projects & Office 365 Implementation & Cloud Migration Projects, Virtualisation Projects, Data centre upgrade and relocation Projects.
• Background in end-to-end project delivery including system selection (RFT/RFP) Requirement Gathering, Project Governance and Implementation
• E-commerce and Retail sector project delivery
• Managing customer facing cloud and infrastructure projects specializing in SaaS, IaaS and DaaS for thousands of users

Project Management Needs & Gap Analysis Process Mapping & Improvement Module Design & Implementation Staff and Vendor Management Monthly report management

Strategic Planning Reporting & Analysis Dispute & Conflict Resolution Business Analysis Requirements gathering Lean initiative

Project Focus Systems & procedures Best Practice & Benchmarking Productivity and economy Attention to detail Formulation of solutions

IT Infrastructure: Project-managed large-scale initiatives involving design and seamless implementation of complete IT Infrastructure using waterfall & scrum methodologies including Networks, Data Centres, Physical to Virtual Migrations, and DR Sites, Asset Management system, Office 365 & Exchange Online implementations resulting in zero unscheduled downtime and on-time delivery

• NAB EMC- Networker Upgrade Project: Professional and Project Management Services for the development of Deployment & Test Plans, EMC Networker upgrades with its 2 storage servers and executing the test plan.  These upgrade services was done for both the Test/Dev and Production environment. The implementation included updating up to 180 Networker clients on each of the Test/Dev and Production environment as well as updating the Networker agents for up to 5 SQL clusters and 3 Oracle clusters.
• Uniting Office 365 Implementation: Implementation and Transition of Uniting from Exchange to Office 365. Migration of 2000+ mailboxes. Implementation of shared folders and group policies. Implementation and migration of services form physical servers to Azure and AWS.
• InterSystems- data centre Implementation Project: Build, Implementation and Transition phases for the data centre, network and security infrastructure located in Melbourne (NextDC M1) and Sydney (Global Switch) Data Centre facilities. Using Cisco Nexus 9k and 3k switches, Cisco ASR 1001-HX routers, Remote Access VPN with 5516X, Security with ASA 5585 firewall, Cisco Unified Computing System (UCS), VMware vSphere ESXi 6.5 infrastructure, DellEMC Unity 450F Storage Array, DellEMC Avamar VE and Data Domain (DD6300), Senetas Encryption Devices & Cisco ISE. Worth $ 1.5 M.

• MMG Australia - Cisco Unified Communication Project: Implementation of Cisco Unified communication system throughout world-wide offices of MMG. Project included upgradation of current CUCM infrastructure to V11. Implementation of New CMS solution instead of WebEx solution. Worth $ 1.2M.
• Australia TIMKEN: Their complete IT Infrastructure was moved from Ballarat to Melbourne in their new office building. Project included migration of Data Centre which included Physical servers & Storages, Cisco Switches, Routers & Cisco based IP Telephony as well. In the new office location, I rolled out cisco based wireless network solution as well for 150 users.
• GHQ Armed Forces UAE, IT Infrastructure project worth $4M, involving design & implementation of Data Centre DR site, active / passive network implementation for 13 sites & implementation of Asset Management System & Office 365 in UAE
• Dubai Airport Network Implementation Project, Dubai, UAE: Design & Implementation of complete network infrastructure for Dubai Airport Terminal 3 & 1 including Voice & Data
• Crown Prince Court Project, Abu Dhabi, UAE: Design & Implementation of complete Turnkey solution including Network, Data Centre, HP Asset Manager and custom developed .Net based application for Crown Prince Office, Abu Dhabi
• Tawam Hospital IT Infrastructure Project: IT Included Design & Implementation of complete Turnkey solution including complete Network, Data Centre, and Cisco Wireless rollout for newly constructed Hospital in Abu Dhabi UAE.

Custom Software Developments Projects: Managed all phases of SDLC for following projects using Agile & scrum methodologies resulting in delivery of industry leading software applications that achieved savings, shortened processes, captured #1 market share, and generated substantial revenue within first year

• UnitingCare, Australia, SharePoint Intranet Portal & IT Infrastructure worth $ 300,000
• Swedish Medical City, USA, Web portal & Web Applications (.net based) worth $190,000
• E-commerce Web Portal Project, E-commerce web portal project for retail giant LULU in UAE worth $ 160,000
• ZADCO SharePoint Website Project, Abu Dhabi, SharePoint based Asset Management Application for its warehouse worth $200,000
• Estate Funding, USA, (MS SharePoint Web Portal) worth $250,000

IT Project Manager; NTT Ltd, May 17 – To date

IT Project Manager; Viatek Technology Pty Ltd, Sep 16 – Apr 17

IT Project Manager; EMITAC Enterprise Solution LLC, Sep 13 – Apr 16

IT Project Manager; Wirestorm Innovations, Jul 10 – Aug 13

IT Project Manager; FOHMICS, Feb 08 – Jun 10

Computer Engineer; National Engineering Services, Jun 04 – Jan 08

PMP Certification (PMP #1585964), Project Management Institute, USA

PRINCE2 Practitioner Certificate in Project Management, Certificate #5673426.20529764, Candidate #5673426

MS Project | MS SQL | Oracle | ERP Systems | .NET | Java | PHP | MS Office Suite |VMware |Hyper V |CITREX Dell, HP & IBM high end servers & Storages devices | AVAYA & CISCO IT Telephony Systems | Cisco and HP converged networks

PROFESSIONAL EXPERIENCE

NTT Ltd

Dimension Data is a global IT system integrator company with offices in Australia, South Africa, USA, Middle East and UK. Having partnerships with Cisco, VMware, Microsoft, Symantec and other key players of the market providing turnkey solutions for IT Infrastructure, Software applications & Networking Projects using Agile, scrum & Waterfall methodologies.

IT Project Manager.                                                                                                                                      May 17 – To-date                                                                                                        

Key Achievements:

1. Went above and beyond for client satisfaction; increased project revenue by 30% and completed project on time, overcame challenge of extra cost to client by offering value from customisation of additional features which improved client’s productivity
2. Synergised Cross Functional Teams; fostered collaborative culture by linking multiple teams together, encouraging communication, idea sharing and achieving common goals whilst improving deliverables quality
3. Successfully delivered large budget, complex programs, and projects; managed IT Infrastructure project worth millions for Uniting, NAB, Melbourne Business School, Latrobe University & Intersystems Australia & UK involving design & implementation of Data Centre DR site, active / passive network implementations, Cisco Unified Communication and call centre upgrades and implementations, EMC Avamar and Networker projects. delivered project on time , within scope and budget.

Viatek Technology Pty Ltd

Viatek is a leading IT system integrator company in Australia with branches in Melbourne, Sydney, Geelong, Ballarat and other regional areas. Having partnerships with HP, VMware, Microsoft, Cisco, Symantec and ShoreTel providing turnkey solutions for IT Infrastructure, Software applications & Networking Projects using Agile, scrum & Waterfall methodologies.

IT Project Manager                                                                                                                                             Sep 16 – Apr 17                                                                                                            

Key Achievements:

1. Surpassed Management Expectations; improved productivity by delivering projects within time and cost, managed teams and prioritised tasks, provided project report updates and status meeting with stakeholders, negotiated with suppliers and clients with positive outcome
2. Synergised Cross Functional Teams; fostered collaborative culture by linking multiple teams together, encouraging communication, idea sharing and achieving common goals whilst improving deliverables quality
3. Performed project management for entire project lifecycle; handled UnitingCare SharePoint Intranet and IT Infrastructure Project, challenged with involving user departments of customer, engaged user departments by explaining scope and benefits of project, successfully implemented project worth $300,000 using Agile & scrum methodologies.

 

EMITAC Enterprise Solution LLC

EMITAC is leading IT system integrator (similar to Netapp, Distribution Central, Kiandra System Solutions, Tramada, TLC IT Group, Telstra in Australia) partnering with companies like HP, VMware, Microsoft, Cisco, Symantec, SAP, Ayaya, and Oracle providing turnkey solutions for software applications and IT Infrastructure projects

IT Project Manager                                                                          Sep 13 – May 16

Approached for position due to proven track record in IT project and programme management at senior level, ability to manage teams and prioritising tasks, and advanced interpersonal, presentation and negotiation skills. Managed Projects using Agile, scrum & waterfall methodologies.

Direct and indirect reports: Projects Director                                                        

Stakeholders: Govt. and private sector clients, vendors and suppliers, managed team of 8

Key Achievements:

1. Managed stakeholders through effective communication; overcame tough challenge of integrating SharePoint based application with Nentix, conducted meetings with both partners, collaborated technical teams to write scripts for integration, delivered project worth $275,000
2. Demonstrated skills in project management tools, techniques, and methodologies; innovatively arranged brainstorming session with team members on behind-schedule project, extensively used PMBOK methodology enabling team members to take ownership, increased productivity by 50%, completed project within time frame
3. Successfully delivered large budget, complex programs, and projects; managed IT Infrastructure project worth $4M for UAE, GHQ involving design & implementation of Data Centre DR site, active / passive network implementation for 13 GHQ sites & implementation of Asset Management System in UAE, challenged with seeking on-time approval from Govt. departments, followed up with all stakeholders and provided them required information, sought approvals and delivered project on time

Wirestorm Innovations              

Leading Multinational IT solution provider engaged in number of large scale IT based Projects in USA, UAE, Saudi Arabia & Qatar. Wirestorm has Head Office in USA and branch offices in UAE, Cyprus and India

IT Project Manager                                                                            Jul 10 – Aug 13

Approached for position due to expertise in handling high end Govt. and private sector projects using Agile & scrum Methodologies.

Direct and indirect reports: Chief Technical Officer

Stakeholders: Clients, Principals, vendors, and team members, managed team of 4 Developers

Key achievements:

1. Accepted high level responsibility as own initiative; challenged with inadequate functionalities through SharePoint while working on web application project, engaged technical team lead and developed solution by integrating .net with SharePoint, sought approval from client and management, completed project on time
2. Inspired sense of purpose and direction to team; overcame severe technical complications in integration and web application development while working on Swedish Hospital USA project, empowered team to put in extra effort and time for aligning activities with schedule, managed to bring project on track, saved $20K for company
3. Inspired team to deliver results; successfully managed scrum teams, created and updated project repots, efficiently managed offshore team, communicated project scope and key accountabilities across functions, trained staff in critical skills, enabled cost effective software development whilst saving external vendor costs

FOHMICS                                                                                   

Leading UAE based multinational IT firm engaged in multimillion dollar government and private projects in UAE. Offers solutions such as ORACLE, ERP systems, .NET, JAVA, PHP, Dell Storages and Servers

IT Project Manager                                                                                                                                   Feb 08 – Jun 10                                                                                                                    

Applied for higher position due to previous sound experience in project scheduling, project cost management, vendor management, conflict resolution, and network design & implementation. Managed Projects using Agile & scrum Methodologies.

Direct and Indirect Report: CEO

Stakeholders: Clients, Vendors, Govt. Departments, Project Team, managed 4 team members based on project

Key Achievements:

1. Spearheaded strategic planning initiative; challenged with shortage of human resources for major Govt. project, recommended management cost efficient solution of hiring offshore development team in India, managed resources in less than 50% cost, delivered project ahead of time

Australian Permanent Resident residing in Melbourne and available on 2 weeks’ notice