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Douglas Roberts


Agile Coach/Scrum Master, Dow Chemical

Location: Chicago, IL



Certified Scrum Professional
Certified ScrumMaster



Douglas Roberts

Experience and expertise as a Senior Team Leader on projects ranging in scope and value from $10,000 to $2M+. Industry experience includes all levels of government (local, state, and federal), healthcare, agriculture, environmental remediation, and utilities (electric and gas) marketplace. Most recent experience has involved leading teams in software development and systems deployment and integration engagements. Have also served as the Lead Consultant on many of these projects, providing high-level direction to requirements definitions, implementation planning, and strategic management planning.


Technologies: Geographic Information Systems (GIS), Global Positioning Systems (GPS), Automated Vehicle Location (AVL), Remote Sensing/Image Processing, Computer Aided Design and Drawing (CADD), electronic document management systems/ knowledge management systems, Location Based Services (LBS), RFID (Radio Frequency Identification)
Software Development Methodologies: Agile/Scrum/Kanban/Lean

Work experience

Dow Chemical, Scrum Master/Team Lead
July 2016 - Present, Chicago, Illinois, United States
I serve one mobile software engineering team that is just starting out on its Agile 'adventure'. I serve as both a Scrum Master and as what Dow refers to as a Team Lead, which involves primarily administrative responsibilities for the team. Dow's office in Chicago was expanded in July, 2016, to include a new Chicago Digital MarketPlace Center (CDMC), bringing together software engineering expertise from other Dow offices along with outside expertise to work with Dow's Marketing and Sales teams throughout the company to enable both web and mobile products to enhance productivity. My team focuses specifically on developing new mobile apps from the ground up that will serve the entire Dow enterprise, developing apps such as Mobile People Finder, Global Product Finder, and a Pricing app. I have been coaching my team in its initial journey into Agile practices as well as working with three other Scrum Masters in the new CDMC to develop our center's methodologies and discuss challenges along the way.

SPR Consulting, Agile Coach
July 2015 - July 2016, Chicago, ILLINOIS, United States
(1) Uptake, Chicago, IL: January - present (operational data analytics and insights) Agile Coach Coaching three software development teams using Scrumban (combination of Agile Scrum and Lean Kanban methodologies) to achieve higher order of success. Each team is building out the market features to expand capability in Uptake's keystone product offering. I coach each team in an 'inspect and adapt' approach to rooting out inefficiencies and finding better ways to work as a team to deliver exceptional feature-based product. (2) Nielsen, Schaumburg, IL: July - December 2015 (consumer marketing analytics) Release Manager/Scrum Master Worked within the Applications on Demand Program Management team to advise and guide on Agile practices during the formative stages of transforming from a Waterfall to an Agile/Scrum methodology. Served on one of the 5 software development teams within AOD as Scrum Master and Release Manager, coaching the team members gently into Agile and Scrum practices while also coordinating between teams and within the PMO in release planning and execution.

Lextech Global Services, Agile Project Manager
January 2014 - June 2015, Lisle, Illinois
-> Contributed to the creation of an Agile Framework, a ‘living document’ that is used by all of the mobile application development teams within the company as a guideline to pursue ‘Best Practices’ in a Lean/Agile organization. -> Work with Product Owners and two mobile application development teams to manage each client project, to guide teams towards improving, or trying new, engineering practices and team processes. -> Applications include developing mobile applications for a vascular surgeon annual conference and another for merchants to accept a variety of payments on practically any mobile device. Technology Utilized: JIRA Agile, JAVA in Eclipse for Android, Objective C in XCode for iOS, C# in Visual S.

Redbox, Program Manager
August 2010 - December 2013, Oakbrook Terrace, IL, US
-> Responsible for guiding software development methodology across all of Redbox -> Coached and mentored Scrum Masters who work on software development teams; established a common foundation for project management practice across teams; standardized project management tool use and reporting templates; defined and enforced Roles and Responsibilities and work with stakeholders to improve productivity of teams, established accurate timelines across Programs, and discovery of cross-team dependencies to minimize surprises. -> Established and facilitated weekly Agile Community of Practice for PMO and for Developers Technology Utilized: Mingle, .Net, SAP CRM (in implementation), Office 2010


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