Having helped a variety of companies (from start-ups to traditional organisations) over a range of industries (including finance, fashion, hotels, communities, recruitment, fine art, travel), I have learned that there is not one solution to suit all; you have to have a tailored approach.
My role as an agile and lean consultant - others may use titles such as 'change agent' and 'coach' - focuses on helping individuals, teams and organisations work effectively using Scrum or Kanban. But this is not about aggressive change management; it is evolution rather than revolution. As a Scrum and Kanban specialist, I use an organic approach, leading change from within the organisation, so as to cause as little disruption as possible. Using over 10 years' experience, I am able to explain the pros and cons of various approaches, and provide support to teams in their evolution.
I'm heavily involved in the Agile and Lean communities (I run London Agile Discussion Group, Agile on the Bench and London Lean Coffee, speak at conferences, and have a leading blog).
ustwo (client: Ford Motor Company), Coach
January 2015 - Present, London, United Kingdom
Coaching an internal team working on Ford Motor Company’s most significant smart mobility experiment (see http://bigp.in/wired-0316). As well as the 9-person ustwo team, this involves working with Ford, IBM and multiple third parties to guide them in their approach, collaboration and regular feedback from users.
Government Digital Service, Delivery Manager
July 2014 - December 2015, London
Working with content teams (and others) to transition content from 300+ separate sites to a single site, GOV.UK
Net-A-Porter, Agile Coach
September 2012 - June 2014, London
Scrum Master and Agile Coach within the Net-A-Porter Group.
The Travel Corporation, ScrumMaster / Agile Coach
September 2010 - September 2012, London, United Kingdom
Managed two core brands within The Travel Corporation: Insight Vacations and Red Carnation Hotels. Implemented Scrum to the development team.
Evaluate Technologies, ScrumMaster
April 2006 - May 2010, London, United Kingdom
Implemented Scrum into this start-up company which focused on producing finance software.