Erika Frey-Hasegawa, MBA


Marketing & Advertising Manager, Swiss Businespress SA

Location: Zurich, Switzerland


Certified Scrum Product Owner
Certified ScrumMaster


My name is Erika Frey-Hasegawa. I am agile, dynamic, flexible, results-driven, customer-focused with over a decade of experience managing big Sales & Marketing campaigns with Key Account responsibilities.

I earned an MBA from Suffolk University in Boston, MA with a focus on International Business and Marketing. My undergraduate degree is in Music Business/ Management from Berklee College of Music also in Boston. Also, I earned a Certificate in Management at Harvard University, where I focused on strategic case study analysis, including hot topics, such as Internet Marketing and Information Systems Management.

My passion is education and communication. Due to my father's work as a diplomat for the United Nations Development Programme, I grew up on several continents. My family lived in such faraway places as Nepal, Indonesia and Western Samoa. Eventually, we returned from our adventures to settle in Europe for a decade.

I am an alumna of the International School of Geneva in Switzerland, where the International Baccalaaureate was born.  I speak English, French and German and Swiss-German fluently.

My first love was music. I was on the fast track in my career during the dot-com boom. Working what I thought was my dream job in NYC, I never imagined a different career. When the bubble burst, I realized that my dream job of my 20's was not the final destination..

Fortunately, I successfully made a career transition to the world of agility and technology. Some answers, lots of new ideas and possible solutions presented themselves in a Harvard Summer School course "E-Commerce Strategy." I was hooked.. and am still loving learning about new technology everyday.

After 18 years in the States, I took a six month sabatical back "home" in Switzerland. Two and a half years later, I am still here. Finding the Swiss ICT group has been an eye-opener. I feel lucky to have earned my stripes in my adopted hometown of Boston aka Silicon Valley of the East. Today, I am based in the Zurich area, working on exciting soft and hardware projects in Switzerland.



Work experience

Wonderware SA, Area Sales Manager
October 2011 - May 2012, Morges, VD, Switzerland
Sold strategic industrial software solutions to customers in several different industries, incl. Emmi, Nestlé, etc. Identified new projects with current and new clients throughout Switzerland in various industries. Performed technical presentations, including partner add-on solutions, at clients sites and to new prospects. Advised key accounts how to optimize and integrate IT with automation systems for decentralized sites.

Percussion Software, Marketing Communication Specialist
December 2009 - August 2010, Woburn, MA, United States
Created marketing content, such as blogs, white papers, press releases, case studies and web copy to support SEO efforts. Managed daily updates using CM System/ CM1 on Percussion’s web properties & social media channels (LinkedIn, Facebook). Delivered web performance data compiled through Google Analytics ™ to Sales teams to drive sales. Organized webinars and user group seminars (30-60). Clients of Percussion's WCM solutions, included, The Motley Fool,, etc. Communicated with sales engineers about digital marketing ‘best practices’ to improve user experience. Moderated user chat rooms, stayed up to date on consumer trends, and communicated feedback to developers.

Harvard University, Technical Specialist/ Coordinator
September 2005 - December 2009, Cambridge, MA, United States
Improved technical systems to deliver a unified identification, access and cashless card system for SmartCard ID initiative. Participated in the development and implementation of the ID Services web portal for customer self service. Reported customer feedback, brainstormed ideas and made recommendations for eLearning program. Resolved technical issues for client-facing innovative distance education program developed. Trained computing lab staff and students on Mac OS systems and championed usage and integration into University.

Sony Corporation of America, Affiliate Sales & Marketing Manager
June 1997 - May 2004, New York, NY, United States
Managed project resources and marketing campaigns for SCA and SME program directors, producers, and sound engineers. Managed key account advertising and promotional campaigns, incl. Pay-Per-View TV: World Wrestling Entertainment. Coordinated key account budgets targeting high profile music/ film advertising campaigns, e.g. ‘Star Wars, Episode I’. Co-developed intranet database to improve usability and reporting quality. Compiled sales reports using web reporting technologies to drive sales strategy by nurturing leads, etc.