Ildikó von Rüden

Ildiko M. von Ruden, ICP-ACC, CSM, CSPO, SPC, SAFe 4.0 Agilist, Certified AHF, PMI-ACP, PMP

Haymarket, VA

• ICAgile Certified Professional - Agile Coaching Certification (ICP-ACC) Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), PMI-ACP, Program Manager, PMP Certified Project Manager, Business Analyst with 8 years of experience in IT Project Management through all phases of the Software Development Life Cycle (SDLC).
• Website, web application, software, system development, operations and maintenance projects.  
• Government, Financial, Healthcare, Health Insurance, Retail, Title Insurance, Real Estate/Mortgage
• Public Trust Clearance

SUMMARY OF QUALIFICATIONS

• ICP Certified Professional - Agile Coaching Certification (ICP-ACC), Certified Scrum Master (CSM), Certified Product Owner (CSPO) with 3 years of Scrum Master experience leading, coaching, and training software development teams.
• Demonstrated experience  Scrum, Kanban, Lean Six Sigma, XP, Scaled Agile Framework (SAFe)
• Proven track record of building high-performance teams and optimizing business value delivery
• Demonstrated experience helping organizations implement Scrum and SAFe at enterprise level and transition from Waterfall to Agile
• Instructor of Agile Project Management and Software Development with Scrum course
• PMP Certified Project Manager with 8 years of IT project management experience
• Instructor of PMP Exam Preparation Workshop
• Program/Project Management, managed $3-5M/year budgets, and 20+ people
• Business Analys experience, Planning, Monitoring, Eliciting, and Managing requirements, Agile Requirements/User Stories

CERTIFICATIONS

2017 SAFe 4.0 Agilist - Eliassen Group, Herndon, VA 2016 Certified Agility Health Facilitator - Agility Health, Herndon, VA

2016 Certified Agility Health Facilitator - Agility Health, Herndon, VA

2015   ICAgile Certified Professional - Agile Coaching Certificate (ICP-ACC), ICAgile, Alpharetta, GA

2014   PMI-ACP, Agile Certified Practitioner, Project Management Institute, Alexandria, VA

2014   Certified Scrum Product Owner, (CSPO), Scrum Alliance, Reston, VA

2009   Certified Scrum Master (CSM), Scrum Alliance, Reston, VA

2007   Kaizen Lean Six Sigma Yellow Belt, Orange, CA

2006   PMP Certification, Project Management Institute, Irvine, CA

2003   Fundamentals of Applied Information Systems Certificate, UC Irvine, CA                                                   

EDUCATION

MA, Science of Creative Intelligence, MI University, Fairfield, Iowa

MA, English and Russian, Janus Pannonius University, Pecs, Hungary

BA, Humanities, English and Russian, Katona Jozsef College, Kecskemet, Hungary

PROFESSIONAL MEMBERSHIP:  Project Management Institute (PMI), Scrum Alliance, Agile Leadership Network Washington DC Area Chapter, Washington DC Scrum User Group

PROFESSIONAL EXPERIENCE

Agile Delivery Lead, Capital One, Cyber, McLean, VA, Feb 2020 – Present

Agile Delivery Lead for high-visibility Threat Detection and Vulnerability Management initiatives.

Sr. Scrum Master/Project Manager, Fannie Mae, Herndon, VA, Aug 2015 – Dec 2019

Played multiple roles - Scrum Master, Kanban Master, Agile Coach, Project Manager – supporting various projects: CETS, FM Connect, EDI, IMR, MUSE, Legal Technology, Ayasdi, Risk Works Analytics • Trained and coached teams and organization on Kanban, Scrum, and Scaled Agile Framework (SAFe)

Scrum Master, Census Bureau, Technologies Management Office, Suitland, MD, Dec 2014 – Feb 2015

Scrum Master for a mobile application development project at the United States Census Bureau. • Coached the Team and the organization on various aspects of Scrum and Scaled Agile Framework (SAFe).

Scrum Master, Freddie Mac, McLean, VA, Jun 2004 - Oct 2014

• Scrum Master for financial web-based system development project.
• Provided training and coaching to Delivery Team and stakeholders on Scrum, Agile best practices, values and principles.
• Accelerated Release and Sprint Planning and getting User Stories iteration ready.
• Optimized team performance and promoted Product Owner involvement resulting in more visibility and clarity about priorties and requirements.

Scrum Master, SAIC, Alexandria, VA, Oct 2013 - May 2014

• Scrum Master/Project Manager for the Trademark Reporting and Data Mart datawarehouse development and production support contract for the United States Patent and Trade Office (USPTO).
• Promoted Agile/Scrum values, principles, and best practices to deliver results each Sprint and Release. 
• Participated in the agecy-wide Agile Transformation process, Scrum and Scaled Agile Framework (SAFe).
• Provided recommendations and key contributions in sreamlining and intergrating Agile processes for the datawarehouse project and OCIO. 

Agile Project Management Instructor, Reston, VA, Aug 2008 – March 2009

• Developed Project Management courses on Traditional and Agile project management methodology, Taught “Agile Project Management with Scrum” course at Northern Virginia Community College. Course included Agile Methods, Key Agile Principles and Practices, History of Scrum, Scrum Process and Framework, Scrum Roles, Collaborative Teams, Conflict Resolution Techniques, Agile Planning, Prioritization Techniques, Release and Sprint Planning, Sprint Backlog, Burndown Charts, Scrum Meeting, Sprint Review, Sprint Retrospective, Scaling Scrum, Implementing Scrum

Group Director, XPAND Corporation, Reston, VA, Feb 2008 – Aug 2008 

• Program Manager for the CareerOneStop (COS) website development and technical support services contract for the US Department of Labor (DOL) www.careeonestop.org 
• Provided leadership and guidance to 3 Project Managers and 25 technical resources. 
• Directed and managed web development/content management/web redesign projects through all phases of the software development life cycle. 
• Facilitated requirements definition with clients, design, development, testing, release management, operations and maintenance activities.
• ACHIEVEMENTS: Implemented Agile Software Development with Scrum framework and provided training to resources.  Delivered projects on schedule and within budget. Enhanced team productivity and improved customer satisfaction.   

Sr. Project Manager, Nov 2006 – Dec 2007

Word & Brown Insurance Administrators, Inc., Project Management Office (PMO), Orange, CA

• Core team member of Kaizen Lean Six Sigma team responsible for software development process improvement to reduce costs, enhance productivity, and improve customer satisfaction.
• Interfaced with project sponsors and business units to define requirements, prioritize projects and report progress.
• Managed website development projects with Scrum
• Utilized the Agile/Scrum framework and provided training to PMs, IT Teams, and Managers.  
• Played key role in helping the company transition from Waterfall to Agile and improving the software development process resulting in reduced cost, higher productivity, and improved customer satisfaction.

Sr. Business Analyst, Jun 2006 – Nov 2006

Word & Brown Insurance Administrators, Inc., Product Management Department, Orange, CA

• Gathered, analyzed, and documented business requirements for website enhancement and redesign projects.
• Created Product Requirement Document (PRD) and Functional Specifications Document (FSD).
• Collaborated with Project Managers, to obtain LOE, and estimation to be used for ROI calculation.
• Participated in meetings with Business Units, Product Management Department, and PMO
• Acted as a liaison for Business, Product Development, PMO, Development, and Operational teams.
•  Participated in QA and User Acceptance Testing.  Created Training documents for Users.

 Study for the PMP Certification, Irvine, CA, Mar 2005 - May 2006

• Studied for the Project Management Professional (PMP) certification test.  
• Passed the PMP test and received the Project Management Professional certification from PMI. 

Project Manager/Sr. Business Analyst, Jan 2003 - Feb 2005

Data Trace (First American Corporation), Application and Product Development, Anaheim, CA

• Managed a complex system development and website development project including data capture, document imaging, data entry, developing multiple applications, and modifying the billing application.  
• Managed and motivated 16 geographically distributed project team members.
• Elicited, analyzed, and documented business requirements.  Created process flow and UML diagrams.
• Coordinated database loading, system/integration testing, QA, user acceptance testing, and deployment.
• The project was comleted ahead of schedule and under budget and the new service was successfully integrated into the company’s title and tax information system.  

Project Coordinator, May 2001 - Aug 2002

PacifiCare Health Systems, IS Communications and Service Level Management, Cypress, CA

• Participated in the Service Quality Metrics Re-engineering project including data capturing, data analysis, Excel formula review, pivot tables, lookup tables, process fine-tuning, and re-engineering of the base-line process to capture outage data and outage impact. 
• Assisted with preparation of monthly reports on the performance of critical business applications, response time, and critical processes. 
• Documented business processes and procedures, created process and data flow diagrams.
• Analyzed system outages, created system outage and performance degradation trend reports for the Executive Team. 
• Tested IS Customer Survey database and provided recommendations for improvements.   
• Conducted training for new staff member and transitioned the Service Quality Metrics process to IBM Global Services.  

Associate IT Project Administrator/Business Analyst, Mar 2000 - Feb 2001

GAP Inc., International IT Department, San Bruno, CA

• Provided administrative support to Project Managers in medium and large-scale IT projects such as Server Reconstruction, Store Configuration, Direct Clearance Center, and Sourcing Office.