Conflict Management Skills

This course is designed to be highly interactive and engaging. Be prepared for a lot of hands-on practice, real-world scenarios, and simulations that will allow you to apply what you're learning meaningfully. You’ll also have opportunities to share your experiences, collaborate with peers, and actively participate in discussions and activities.

Conflict is defined as any interaction between two or more people where negative behaviors or actions disrupt collaboration and communication.

Conflict arises when differing opinions, values, or interests create tension between individuals or groups.

If unchecked, conflict can do the following:

1. Create negative emotions
2. Erode trust
3. Weaken team cohesion
4. Hamper productivity
5. Lead to miscommunication

A BRIEF OVERVIEW OF THE TRAINING

• Guide individuals and teams through conflict
• Navigate personal conflicts
• De-escalation strategies
• Mediation strategies

About Your Trainer:

Srdjan Pavlovic

Agile and Professional, Certified Team Coach® (by Scrum Alliance), Master Certified Coach (by ICF)

Srdjan is a professional and agile coach with more than 25 years of experience in business and leadership, professional and agile coaching. His mission is to create synergy between professional and agile coaching. In his work, he combines the best tools and practices from both. His focus is business agility as a new way of doing business.

 More about Srdjan on Linkedin

Are You Looking for Private Company Training?

If your company is looking for private training, the Coaching Expert Team can provide this online or in-person at discounted group rates. Contact us directly at [email protected]