Susan Harkins
About
Lean/Agile transformation coach with experience launching Agile Release Trains, Agile programs, Scrum and Kanban Teams. Co-founder Agile Rhode Island.
Hands-on leader with experience delivering cross business unit solutions, implementing new software and building motivated teams.
Effective communicator who thrives on working with business and IT to create and implement customer-focused solutions. Expert facilitator and trainer.
Scaled Agile Framework Program Consultant (SPC4.x), Scaled Agile Release Train Engineer (RTE), IBM Design Thinking Practitioner, SA, MBA, PMP, Certified Scrum Professional, Certified Scrum Master, ICAgile Certified Professional in Agile Coaching (ICP-ACC), ICAgile Certified Professional in Agile Team Facilitation (ICP-ATF),PMI-ACP, PSPO, PSM.
Experience and services
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Career history
- 2017-10-01 - present - FM Global (Agile Coach)
- 2009-08-10 - 2015-08-01 - CA Technologies (Engineering Program Director/Agile Coach)
- 2016-06-01 - 2017-06-01 - State Street contract through Icon Technology Consulting (Agile Coach)