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Shannon Carter


Shannon Carter is the Vice President of Education at Scrum Alliance, where she organizes the team responsible for Scrum Alliance’s industry-leading education and certification programs. She is passionate about transforming the world of work by creating and supporting a career path for Scrum and Agile practitioners that will help them thrive in rewarding, enriching work environments.

Shannon actively speaks, publishes and advises organizations on product development, governance and strategy to support learning and credentialing goals. She was most recently published in the December 2016 issue of the Institute for Certification Excellence Digest on the separation of certification and education.

Prior to joining Scrum Alliance, Carter was the chief executive officer of the Competency & Credentialing Institute, the industry leader in certification, competency assessment and competency-based education for more than 40,000 surgical health-care professionals committed to lifelong learning. She also preciously served in various leadership positions with the American Association of Critical-Care Nurses.

She is a Certified Association Executive and has served on the boards of directors for the American Society of Association Executives (ASAE) and the American Society of Training Development Certification Institute (ASTD-CI). She currently sits on the board of directors for the Institute of Credentialing Excellence (ICE) and on the CAE Commission. 

Shannon holds a bachelor’s degree in communications from the University of Southern California, a master’s degree in organizational development from the University of San Francisco and a doctorate in organizational leadership from Northeastern University.

Shannon is a native of southern California, but has called Denver home for nearly 20 years. She and her husband, Ron, have a 17-year old daughter, Katie, who will be graduating high school and heading to college next year.