Michael Dooley
My certifications

About
Michael C. Dooley, PMP, CSM, MPM
Agile Leader, Coach, Project Manager, SAFe PM/PO, Certified Scrum Master, and Analyst. I enjoy working various roles to assist departments, and teams in the successful delivery of quality software using Agile-Lean processes. I enable teams by supporting their iterations, simplifying delivery, and supporting departments in their Minimum Viable Product. I coach, listen, learn, and enable.
Core Competencies:
- Strong with Scaled Agile Framework (SAFe), Agile / SCRUM, RAD, LEAN, Kanban
- Administrator of: JIRA, Rally, SharePoint, Confluence, Google Suite
- Managing experience: AWS Transformation, .Net, PHP, JavaScript, UI, and Mobile
Professional Development & Certifications
Master of Project Management (MPM) - Keller Graduate School of Management- 2009
B.S. Technical Management (Magna Cum Laude) DeVry University – 2006
SAFe PM/PO (SPM/PO) – 2016
Certified Scrum Master (CSM) #66741 - 2009
Project Management Professional (PMP) #1296089 – 2009
Professional Experience
Capital One, Plano TX
Manager, Scrum Master Jul 2017 – Present
Transitioned four Agile teams into newly created Customer Experiences to allow for greater efficiency by leveraging Agile delivery. I am coaching the teams daily in their discipline to deliver with efficiency while working with executives to step into vacant PdM roles.
- Agile Coach/Scrum Master/Experience PdM for high level initiative that leverages reactive micro-services, Cassandra, and Kafka
- Conducting weekly training sessions with teams of seasoned executives, Product Managers, and Engineers who had never worked within an Agile framework
- Transformed 4-teams to Agile-Lean releases that enabled ‘push button’ releases
- Transitioned department to implement Shortest Weight Job First (SWJF)
- Working across departments to assist other experiences in their delivery of software by establishing Kanban and Scrum Boards that assist in their success
Aug 2015 – Jul 2017
Coach and Scrum Master for Capital One AWS Transformation JAVA teams for the delivery of all Inbound and Outbound Applications.
- Initiated AWS Shared Technology Scrum Master C.O.P. by conducting weekly training sessions to develop the competency of our agile practitioners
- Fostered the transition of engineering practices to achieve ATDD certifications
- Transitioned teams to adopt Gherkin phrasing for story writing and collaboration
Consulting Nov 2011 – Aug 2015
Flextronics Medical, Irving TX
- Provided Agile coaching of new practitioners in the delivery of iOS Mobile App and Embedded Software Development
- Delivered GAP analysis for the conversion of IT Department to Agile Scrum
- Provided training and coaching of Agile to Program Managers, and executives
AmerisourceBergen Specialty Group, Frisco TX
- Facilitated SAFe Release Train that included 7-Agile and 1-SDLC teams
- Lead Scrum team to enhance their positive Agile metrics using Microsoft TFS
- Velocity 36 pts. To 44 pts. Per sprint
- Commitment of 77% complete to 98% complete
MedAssets, Plano TX
- Facilitated deployments, scheduling of resources, environment readiness, produced pre-release documentation, and authored post-release notes
- Resolved project issues, mitigated risks, and managed scope change requests
- Provided weekly status reporting on project Key Performance Indicators
AT&T, Richardson TX
- Co-Leader in the department’s transition from Waterfall to Agile Scrum
- Gave weekly training to Project Managers for their better understanding of Agile
- Nurtured creativity, enablement, and self-organizing responsibility within the team while embracing excellent quality standards and test-driven development concepts
Capital One, Plano TX
- Assisted with economic decision making by facilitating Epic estimation by teams and roll-up to program level visibility
- Managed release scheduling while supporting the Technical Backlog Owner in updating the 30-60-90-day release roadmap
Antera Software, Dallas TX
- Established Agile / Scrum management process to help matrix team meet sprint goals using MS Project
- Worked with Engineering (internal and outsourced), Sales, and Executive Management to build, publish, and deliver PHP, Java, and SaaS projects
Cinsay, Inc. Dallas TX
- Established process descriptions in Confluence
- Managed and reviewed all Change requests that ensured Product Owner and all stakeholders were updated on amendments and strategy
Appiction.com LLC, Austin TX
Product Owner / Project Manager Dec. 2010 – Oct.2011
- Trained PMs and supervisors on Agile, process flow, and documentation
- Worked with clients to establish requirements for enhancements and new functions
- Established PMO Vendor Relations Plan
General Medical Group Houston TX
Operations Manager Apr. 2010 – Sep. 2010
- Assisted Team in establishing and documenting processes, policies and procedures
- Developed Critical Policy Initiatives: Employee Handbook, Critical Communications Directive, Continuity of Operations Plan, and General Service Request Policy
Waste Management Inc. – Houston, TX
Senior Analyst / Project Manager Dec. 2006 – Jul. 2009
- Presented data analysis to Senior Management (Directors and Vice-President) from the SharePoint WSS that audited training implementation
- Scrum Master for 14-month project team covering North America and Puerto Rico
- Identified Key Performance Indicators (KPI’s) in the development of scorecard tracking
Kincannon Hill, Inc. – Nashville, TN
Project Manager / Technical Writer Nov. 1997 – Jan. 2006
- Directed SDLC development of MS Excel database program for distribution, tracking, and inventory of large-scale Laundry Services.
- Enhanced Visual Basic / MS Access tracking program for employee attendance while reducing issues of over-inventory and backlog.
Affiliations
- Project Management Institute
- Scrum Alliance
Experience and services
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Career history
- 2015-08-17 - present - Capital One (Agile Delivery Coach)
- 2010-12-27 - 2011-10-04 - Appiction.com, LLC (Product Owner / ScrumMaster)
- 2012-03-07 - 2013-01-04 - Consultant (Project Manager / ScrumMaster)
- 2012-11-21 - 2013-03-06 - Cinsay, Inc (Project Manager / ScrumMaster)
- 2013-01-07 - 2014-02-14 - CapitalOne (ScrumMaster)
- 2014-02-17 - 2014-10-13 - AT&T (ScrumMaster)
- 2014-10-10 - 2014-11-14 - MedAssets (ScrumMaster)
- 2014-12-15 - 2015-05-04 - AmerisourceBergen (ScrumMaster)
- 2015-05-04 - 2015-09-18 - Flextronics Medical (Agile Transformation Coach)