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Mark Alcantara


Scrum Master, Trust Company of America

Location: Centennial, Colorado


Certified ScrumMaster



Mark Alcantara

With over 14 years in information technology, starting in quality assurance, evolving to lead positions and various project management roles. Initial experience was in waterfall methodologies, I then became more involved with agile development which lead to my certification for a wider base of knowlege. The idea of servant leadership really struck a chord within me and certainly had me thinking how this leads to higher functioning teamwork. 

Currently, I am a scrum master coaching agile teams where I continue to learning and grow. Organization, facilitation and initiative are a few ways in which I provide value in serving the teams towards their goals.

Work experience

Trust Company of America,
August 2016 - Present, Centennial, CO, US
I serve as a coach to the IT teams at Trust Company of America. The day to day responsibilities include but are not limited to driving agile ceremonies, facilitating meetings (as per the SDLC) and continual improvement. As part of the ePMO, I am responsible additional project assignments to help bring alignment and value to the greater organization.

Verisk Analytics, Project Manager III
October 2012 - July 2016, Jersey City , New Jersey, US
Verisk Analytics is a leading source of information about risk. Offering risk-assessment services and decision analytics to professionals in many fields. Managed projects to help customers (mainly in the property/casualty insurance industry) define, measure, and manage risk. Coached team members on scrum principals and ran scrum ceremonies (stand up, retrospectives, backlog grooming, sprint planning etc.).

UBM - Techweb, Project Manager
March 2010 - August 2012, Manhasset, NY, US
Managed the IT portfolio of technology media and professional information projects for distributed teams (onsite/on shore/off shore). The portfolio consisted of a mix of waterfall and scrum projects where I served as a scrum master.

Hudson Health Plan, Project Manager
October 2008 - January 2010, Tarrytown, New York, US
Managed IT projects to help drive acceptance rate and increasing visibility into claims submissions.


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