John Bernard Garcia, PMP, CSM
About
John Bernard Garcia, PMP, CSM
Summary
· 10 years experience in Project Management, 16 years in IT industry, 2 years running a Project Office, 2 years agile and Scrum software development experience
· Project Management Institute (PMI) certified Project Management Professional (PMP)
· Certified ScrumMaster (CSM) in agile and Scrum software development by the Scrum Alliance
· Manages very complex, high risk and long term IT projects; experienced putting troubled projects on-track
· Experience in 45+ IT projects in service-oriented architecture (SOA), web services, Internet, Java / JEE, .NET, ERP, mobile phone, client-server and midrange systems, and IT infrastructure set-up
· Strong vendor and client management skills in both onshore and offshore development environments in USA, Europe and Asia
· Strong project team management skills, managed up to 30+ multi-national team members of business analysts, architects, systems analysts, designers, developers and testers
· Strong operational management skills, managing a software development team of 50+ Java, .NET and PHP Developers
· Deeply involved in Project Management training, mentoring and coaching, Project Management Center of Excellence operations, and CMMI Process Improvement initiatives
· Expert in Critical Path Method (CPM) Scheduling, Earned Value Management (EVM) and MS Project
Projects
ProV International (Philippines), Inc. (Makati City, Philippines)
Senior Project Manager, July 2008-present
Senior Leadership Team Member, July 2008-present
· Manages IT software development projects from start to completion. Interfaces with project stakeholders including clients and IT development teams composed of architects, analysts, developers and testers. Responsible for project success through management of scope, schedule, cost, risks, quality, resources, communications, issues and lessons learned.
· Managed a program of 3 custom development projects and 3 system maintenance engagements for a leading US provider of solutions for the communications service provider (CSP) market using JEE, BEA WebLogic, Eclipse, Oracle and XML technologies. Projects and maintenance engagements enable communications companies to manage customer orders for wireless, Voice over Internet Protocol (VoIP), high-speed access and video products and services.
· Managed a custom development project and system maintenance engagement of a Web-based Order Distribution System for a global leader in healthcare solutions based in Sweden using JEE, Lawson ERP Movex, IBM WebSphere, Apache Tomcat, Eclipse, IBM DB2 and CVS technologies.
· Managed a custom development project and system maintenance engagement of a Web-based Language Translation System for a global leader in industrial pump manufacturing based in Denmark using JEE, IBM WebSphere Application Server (WAS), IBM Rational Application Developer (RAD) and IBM DB2 technologies.
· Managed an ERP implementation project for a global supplier of technology and services for mining, construction, energy, metal recycling, pulp and paper industries based in Finland and USA using Lawson M3, Eclipse, MAK, MEC, IBM DB2 and Lotus Notes technologies; and Implex methodology.
· Managed a custom development project of a helpdesk system for managing issues and IT tickets for an IT company using .NET and MS SQL technologies.
· Managed an IT infrastructure set-up for a Danish wind energy company using Verizon and Globe Internet, PLDT data and voice, Cisco Telepresence, Cisco network devices, Tanberg device, HP file and database servers, HP laptops, desktops and printers, APC uninterrupted power supply technologies.
· Planned an Independent Verification and Validation (IV&V) Project for a leading Danish cement and minerals equipment and services supplier using ERP and Oracle technologies.
· Coached Project Managers on PMI and ProV project management and software development lifecycle (SDLC) methodologies:
- Intranet Portal and Issue Management System Project using SharePoint, .NET and MS SQL technologies for a Belgium-based financial organization
- Application Hosting Project using .NET and MS Office technologies for a Norway-based information technology company
- Quoting and Invoicing System Project using .NET and MS SQL technologies for a US-based medical utilities company
- Payroll System using Java and Oracle technologies for a Philippine-based broadcasting corporation
- Resource Management, Financial Forecasting and Time Tracking System Project using Java, Tomcat, Eclipse and MS SQL technologies for internal projects
· Software Development Team Manager for 50+ Java, .NET and PHP Developers.
- Responsible for Development Team’s recruitment, compensation, benefits, career development, trainings, certifications, deployments, performance evaluations, promotions, retention and budgets.
- Responsible for deployments and client satisfaction. Clients include healthcare, pharmaceutical, media, manufacturing, banking, insurance and IT companies.
· Involved in Project Management Office (PMO) operations for continuous improvement of IT project management (PM) methodology.
· Involved in Capability Maturity Model Integration (CMMI) certification initiatives for the promotion, compliance and continuous improvement of IT project management (PM) and software development lifecycle (SDLC) methodologies.
IBM Solutions Delivery, Inc. (CMMI Level 5) (Quezon City, Philippines)
Senior Project Manager, July 2006-July 2008
· Managed a Service-Oriented Architecture (SOA) Program for the leading Philippine electricity distributor
- development of an Electricity Distribution Network Management Portal Project converging several disparate existing systems using J2EE, JSF, Websphere, Rational, DB2, PowerBuilder, Oracle, Natural, ADABAS and geographical information system (GIS) technologies
- integration of a Single Sign On Security Solution Project using Tivoli technology
· Managed the enhancement and application maintenance of a Wholesale Interconnection Billing & Settlement System for two of the biggest Philippine telecommunications operators using J2EE and Oracle technologies
· Managed the package deployment of a Logistics Software for a Philippine marketing company using C++, Informix and AIX technologies
· Involved in Project Management Center of Excellence operations; and continuous improvement of IT project management (PM) and software development lifecycle (SDLC) methodologies for maintenance of CMMI Level 5 certification
RCG Information Technology (CMMI Level 5) (Makati City, Philippines)
Senior Project Manager, August 2004-July 2006
· Managed the development of a Watch and Jewelry Repair Workflow System for a top US department store and catalog retailer using .NET and MS SQL technologies
· Managed the enhancement and application maintenance of a Procurement System for the top US drugstore using Synon/RPG-AS/400 technology
· Managed the enhancement of an Inventory System for the top US drugstore using Synon/RPG-AS/400 technology
· Managed the development of a Sales Forecasting System for the top global thread manufacturing company based in the UK using Visual Basic technology
· Planned and executed the training phase for the Enhancement Program of an International Banking System for a UK-based banking software vendor using RPG-AS/400 technology
· Involved in continuous improvement of IT project management (PM) and software development lifecycle (SDLC) methodologies for maintenance of CMMI Level 5 certification
Sun Life of Canada (Philippines), Inc. (Makati City, Philippines)
Senior Project Manager, April 2002-August 2004
Project Management Office (PMO) Manager, October 2002-August 2004
· Established and managed a Project Management Office overseeing the status and health of projects and programs
· Managed the integration of clients’ life insurance, pre-need and investment information in the Clients’ Web Portal using Microsoft technology
· Managed the development of a Visa/MasterCard Payment System in the customers’ web portal
· Managed the customization of an E-mail to Text / Text to E-mail Messaging System
· Managed the development of an Employee-based Insurance Web Portal using J2EE and Oracle technologies
· Managed the development of an Insurance Agents’ Web Portal using Java technology
· Managed the development of an Insurance Agents Notebook-based System providing sales presentation, proposal generation, electronic application, client & policy information and productivity report generation using Java and Flash technologies
· Managed the development of a Web Content Management System using Microsoft technology
· Managed the development of a Knowledge Management System using Lotus Notes technology
· Managed the regular enhancement of the website using Microsoft and J2EE technologies
· Managed the customization of a Web Analytics System to monitor Internet traffic and customer usage
· Analyzed, reviewed and recommended standards and methodologies for achieving enterprise Capability Maturity Model for Software (SW-CMM) certification
Information Technology Solutions International (Quezon City, Philippines)
Project Manager, November 2000-March 2002
· Managed the requirements gathering, system architecture, analysis & design, construction, system testing and UAT of a generic off-the-shelf Payroll System using Visual Basic and Microsoft Access technologies
· Managed the requirements gathering, system architecture, analysis & design, construction, system testing and UAT of a database optimization project for a worldwide delivery corporation using Java/J2EE, BEA WebLogic and IBM DB2 technologies
· Analyzed, reviewed and approved standards and methodologies for achieving enterprise Capability Maturity Model for Software (SW-CMM) certification
Far East Bank and Trust Company (Makati City, Philippines)
Business Systems & Procedures Officer, April 1996-April 2000
· Performed business requirements analysis and operations streamlining of branch, trust, treasury and commodity trading operations
· Analyzed and streamlined trade operations for the implementation of a workflow management system, and implementation of an electronic signature verification system
Price Waterhouse/Joaquin Cunanan & Co. (Makati City, Philippines)
Consultant, August 1994-November 1995
· Analyzed and streamlined the trust operations of a top Philippine universal bank
· Analyzed and streamlined the treasury operations of the top Philippine food & beverage conglomerate
Certifications
· Project Management Institute (PMI) – Project Management Professional (PMP)
· Scrum Alliance – Certified ScrumMaster (CSM)
· Informatics – Internet Professional
Trainings
· Certified ScrumMaster (CSM) Course – CodeLean (2010, Philippines)
· Official Introduction to Capability Maturity Model Integration (CMMI) Version 1.2 – ECC International (2008, Philippines)
· Information Technology Infrastructure Library (ITIL) Fundamentals, ITIL Framework and IT Service Management – IBM (2008, Philippines)
· SAP Methods and Tools, SAP Solution Manager, Ascendant SAP – IBM (2008, Philippines)
· IBM Rational Portfolio Manager – IBM (2007, Philippines)
· IBM Leadership Program – IBM (2007, Philippines)
· Capability Maturity Model Integration for Development (CMMI-DEV) – IBM (2006, Philippines)
· Project Management Institute (PMI) Asia-Pacific Congress – PMI (2005, Singapore)
· Building a Next Generation Program Management Office (PMO) – PMI (2005, Singapore)
· PMI PMBOK 3rd Edition – Skillsoft (2004, Philippines)
· Applied Framework for Project Management – Corpedia (2003, Philippines)
· IT Engaging and Influencing People – Asian Institute of Management (AIM) (2003, Philippines)
· J2EE – Sun Microsystems (2002, Philippines)
· Sun Java Programming – Sun Microsystems (2000, Philippines)
· Certified Internet Professional – Informatics (2000, Philippines)
· Mastering Microsoft Visual Basic, MS Visual Studio, MS SQL Server – DBWizards (2000, Philippines)
Memberships
· Project Management Institute (PMI)
· PMI Manila Chapter
· Scrum Alliance