Ed Fenton

Executive Technology Leader with a track record for developing scalable business and IT alignment roadmaps that close operational gaps and streamline workflow processes. Throughout my career, I have been recognized as a people-focused leader who cultivates inclusive environments for high-capacity teams to thrive. As a leader of numerous global initiatives, I am passionate about delivering cutting-edge technologies, nurturing and strengthening stakeholder relationships, and bringing a collaborative and pragmatic approach to every challenge.

SIGNATURE STRENGTHS

➡️ Information Technology Leadership • Technology Infrastructures • Enterprise IT Modernizations • Emerging Technologies

➡️ Digital Transformations • Incident, Service, & Change Management • People-Focused Leadership • Business Performance Optimization

➡️ Multimillion-Dollar Fiscal Oversight • Risk & Value Management • Agile Methodologies: Scrum, SAFe, XP, & TDD • Data-Driven Strategies

➡️ Customer-Centric Approaches • Global Team Leadership • Customer Success Management • Stakeholder Engagement

TECHNICAL PROFICIENCIES

Salesforce.com Portfolio:Commerce (B2B/D2C) • Experience • Data • Marketing • Pardot • Sales • Service • Integration Clouds

Customer Experience (CX) Portfolio: NICE CXOne • Sitecore XM Cloud

Integrated Supply Chain (ISC) Portfolio: Körber Advantage Warehouse Management System (WMS) • Kinaxis Maestro Advanced Planning System (APS) • Dassault Systèms 3DEXPERIENCE Product Lifecycle Management (PLM) • Finite Scheduling • Predictive Ordering • Order Tracking

DevSecOps: Confluence • Jira • Azure DevOps • Visual Studio Code • JetBrains • Git • GitHub • SonarCube • Checkmarx • Veracode • Jenkins Salesforce Developer Experience (SFDX) • AppDynamics • Splunk • Qualys • Browserstack • Selenium

Design: Photoshop • Illustrator • InDesign • Figma • Sketch • Balamiq • Pendo • Hotjar • Miro