Daniel Brown
My certifications
About
Visionary and strategic IT executive, with more than 15 years of experience, that captains operational areas beyond the technical arena while persevering scalability and reliability. ITIL practitioner known for keeping enterprises agile by strategically adopting new technologies, recruiting remarkable talent, creating and implementing digital transformation strategies, and leading organizational change management while improving the customer experience. Impressive track record of surpassing ambitious business goals, while controlling costs, by leveraging technology as a business asset and anticipating trends.
Servant Leader: Mobilizes and empowers staff with the courage to develop and achieve individual goals in alignment with organizational mission, vision, and values while challenging the “we have always done it this way” mentality.
Executive Engagement: Established trusted advisor relationship with C-level (CIO, CISO, CCO, CSO) and organizational executives that leads mission-critical initiatives by championing the vision to gain support for enterprise programs and projects.
Implementation, Assessment, and Audit Leadership: Lead teams to assess risks and successfully deliver mitigation strategies, cyber security implementations, business assessments, and technology solutions to enhance business value.
Capability Management: Increased revenue by 22% by managing the technology resources and utilization plans to maximize project intake and execution.
Cost-Controlled Capabilities: 50% reduction in CAPEX and run rate expenses by leading a cloud first initiative and optimizing software licensing models.
Executive Communication: Trusted advisor to enterprise executive leadership in the IT and operational aspects of an in-house CLIA approved COVID-19 laboratory.
Process Improvement and Decision Support: Created dashboard and mobility efforts streamlining executive planning with a continuous feedback loop.
System Consolidations: Cut applications impact by 60% with performance monitoring and increased resiliency by leveraging an outsourced talent strategy for after-hours support.
Value Added Metrics: Set and fulfilled OKRs, SLAs, SLOs, and KPIs in alignment with business goals, prioritizing 99.9%+ availability and sweeping changes in automation.
Experience and services
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Career history
- 2023-01-30 - present - IRS (Senior Advisor to the ACIO of Application Development)
- 2015-09-28 - present - University of South Carolina-Pharmacy (IT Director)
- 2015-03-17 - present - SC Department of Social Services
- 2011-12-01 - present - Goose Creek Candle (Director of Web Development)
- 2004-05-01 - 2006-06-01 - South Carolina Web Development (Lead Web Developer)
- 2005-06-01 - 2014-12-31 - Systec Media (Lead Developer)
- 2012-01-02 - 2015-03-16 - University of South Carolina (Application Development Manager)
- 2021-07-07 - 2023-01-27 - Empower AI (Deputy Program Manager-Service Delivery Manager)