Claudia Zacarias

Cláudia Zacarias

• Experienced professional in Information Technology area
• In-depth knowledge of software life cycle and methodologies best practices, such as SCRUM and Waterfall
• Ability to work as a liaison among tech team, customers and stakeholders
• Proficient in user stories and acceptance criteria writing and requirements gathering for information systems changes
• Experienced in prioritize and manage product backlog and evaluate business processes
• Ability to grasp concepts required to craft effective solutions to complex business subjects
• Experienced in organizational change management and confident in communicating in writing and verbally with all levels of management, employees and customers.