Agile Coaching Skills - Certified Facilitator™

Two for the price of one: This course is co-taught by Teddy Carroll, CEC, ORSC, and Joel Bancroft-Connors, CST, CTC, PMP. Both are accomplished coaches, consultants, and trainers in their own rights. Together, they are an unbeatable team ready to help you tackle any problem. 

Facilitation is part skill, part art, and part mindset. Facilitators lead teams through collective decision-making sessions where the goal is to leave with actionable plans. Whether a brainstorming session, Scrum retrospective, or large room quarterly planning, a facilitator must be able to create a positive and engaging environment that fosters creativity, innovation, and collaboration. 

In this course, you will:

• Discover what a facilitator is and what they do
• Define and practice the three orientations of a facilitator
• Understand the importance of maintaining neutrality, inclusion, and safety
• Examine team dynamics and development
• Learn how to facilitate through conflict
• Apply your facilitation skills 

The Agile Coaching Skills - Certified Facilitator (ACS-CF) workshop is a comprehensive program designed to equip you with the necessary skills and knowledge to become an effective facilitator in various professional settings. 

Throughout this training course, you will develop a deep understanding of facilitation principles, techniques, and best practices. You will learn how to create and maintain a positive and inclusive environment for group discussions, workshops, and meetings.

Our interactive and engaging course will provide you with practical skills and knowledge that you can apply immediately.

Key Topics

1. Introduction to Facilitation: You will gain a comprehensive understanding of facilitation, its purpose, and the role of a facilitator. You will explore different types of facilitation and the core competencies required for successful facilitation

2. Facilitation Tools and Techniques: You will learn various facilitation tools and techniques to engage and guide groups effectively. You will explore methods for brainstorming, decision-making, problem-solving, and consensus-building

3. Communication and Active Listening:  A focus on developing effective communication skills and active listening techniques. You will learn how to foster open and respectful communication within groups and enhance their ability to understand and respond to emerging needs

4. Group Dynamics and Conflict Resolution: You will gain insight into group dynamics and learn strategies to manage conflicts that may arise during facilitation sessions. You will acquire skills in de-escalating tense situations, facilitating difficult conversations, and promoting a productive group atmosphere

5. Facilitation Ethics and Professionalism: Learn the importance of ethical conduct and professionalism in facilitation. You will learn about maintaining confidentiality, handling challenging situations, and maintaining impartiality as a facilitator

6. Facilitating Virtual Meetings: This course will equip you with essential skills and tools to facilitate effective virtual meetings and workshops. They will learn how to engage participants, leverage technology, and overcome common challenges working with distributed teams

What You’ll Get from This Course

• Certification in Agile Coaching Skills - Certified Facilitator (ACS-CF) through Scrum Alliance
• 14 Scrum Education Units (SEU) for renewing other Scrum Alliance certifications and credentials
• 14 PMI professional development units for attending a qualified training program
• Two-year membership with Scrum Alliance, including exclusive members-only content, programs, and events
• Digital copies of training material
• Confidence to apply new skills in new situations

Whether your goal is to enhance your facilitation skills within your current profession or embark on a new career path, this program will provide you with the foundation to excel as a facilitator and help teams become more effective and productive.

About your instructors

Teddy is a certified enterprise agile and professional systems coach whose mission is to help people not hate going to work. He helps teams and organizations unlock cohesion, performance, and resistance in the face of change. he believes that only delightful organizations can create delighted customers. Away from work, Teddy shoots a lot of pictures, bangs on his drums, and puts words in such an order that they sometimes become stories. 

Joel is a certified scrum trainer and agile team coach whose mission is creating more sustainable companies for a better world. He is known as the Gorilla Coach for his reputation for helping teams and organizations deal with the uncomfortable problem that no one wants to deal with and is harming the organization, the gorilla in the room. Joel's passionate about creating a better world for everyone to live in and creating that world, one student, one client, one person at a time. When not working, Joel lives on several acres in the Pacific Northwest where some project always needs his attention.