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Agile Coaching Skills - Certified Facilitator™

When you take the Agile Coaching Skills - Certified Facilitatorâ„¢ course from Scrum Alliance, you will learn from experienced agile practitioners and earn a two-year membership with Scrum Alliance. Add this essential capability to your skills toolbox and demonstrate to employers that you can positively impact their goals by effectively facilitating groups and teams.
Details
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    Mon Jul 22 - 25, 2024

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    14:30 CEST

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    3.5 hours each day

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    Live Online

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    $1,000

Course details

Evelyn Tian

CST®, CEC, CTC, CSP®‑SM, CSP®‑PO, A‑CSM®, A‑CSPO®, CAL 1™, CSM®, CSPO®

Evelyn Konsult AB

Meet Evelyn Tian, your trainer and coach for the program: 

Evelyn Tian is one of the few in the global Scrum community who holds high-level coaching and training qualifications. She is:

  • Scrum Alliance Certified Team Coach (CTC) and Certified Enterprise Coach (CEC)
  • Scrum Alliance Certified Scrum Trainer (CST)
  • Scrum Alliance Certified Agile Leadership Educator
  • Scrum Alliance Certified Path to CSP Educator

Meet Evelyn Tian, your Path to CSP Educator and learn more about the program

Evelyn believes learning is for everyone and we have supported passionate practitioners from 80 countries (data from Nov. 2023)!

 

We are currently running a 7 year celebration promotion for this program. You can book directly via the course registration link (if you are not living in the EU). For other discounts and special situations, please reach out to us at [email protected] for sponsorship. 

 

Meet your Coach and Trainer, Evelyn Tian:

Virtual Interactive Program

As a Certified Scrum Trainer (CST), Evelyn uses accelerated learning techniques like Training From The Back Of The Room to teach the course content in brain-friendly ways that help you maximize the learning experience and information retention.

As a Certified Enterprise Coach (CEC) with close to thirty years of product development experience, and solid hands-on experience, Evelyn brings in years of coaching experience to the class, which helps the session to be more beneficial and practical. 

Her training is well known as "fantastic learning and great fun!"

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Since 2009, Evelyn has been working as a full-time coach, helping different organizations to transform. What makes her workshop different is that she works on coaching organizations in the trenches, and takes hands-on learning and experience into training workshops. She has track records in coaching organizations and teams with agile and Scrum transformation, and she is an internationally known conference speaker and trainer on Scrum, leadership, and coaching. 

In the past decade, she has provided training and coaching support to companies in the sectors of finance, insurance, telecom, automotive, marketing, etc.

Additionally, she is an advisory board member of IEEE Software, where she mainly focuses on agile, Scrum, scaling and DevOps.


She is also a keynote speaker at international conferences: 

Invited keynote speaker to Pozitive Technologies 2023

Invited keynote speaker to International Coaching Federation (ICF) Conference, Sri Lanka, 2023

Invited keynote speaker to Siemens Agile Day, 2023

Invited keynote speaker at Scrum Gathering Middle East, 2022

Invited keynote speaker at Scrum Summit, 2022

Invited keynote speaker at Agile Coaching Retreat, 2022

Invited keynote speaker at Regional Scrum Gathering, Egypt, 2022

Invited keynote speaker at Regional Scrum Gathering, Pakistan, 2021

Invited keynote speaker at Regional Scrum Gathering, India, 2021

Invited keynote speaker at Regional Scrum Gathering, Singapore, 2021

Invited keynote speaker at Agile Africa, 2021

Invited keynote speaker at Agile Tour Taiwan, 2020

Invited keynote speaker at Agile Tour Montreal, 2020

Invited speaker of Agile100, 2020

Invited keynote speaker at Global XP, 2019

Speaker of Global Scrum Gathering, 2019

Invited keynote speaker at Scrum Gathering Beijing, 2019

Invited keynote speaker at Agile Lativa, 2019

Invited keynote speaker at Agile Summit, Taiwan, 2018

Chair of IEEE Software Track, Global Scrum Gathering, 2018

Lead Coach at Global Scrum Gathering Coaching Clinic, 2018

Invited speaker at International Online Agile Conference, 2018

Speaker at ScanAgile 2018

Chair of Industrial Track of Asia Pacific Software Engineering Conference (APSEC), 2017

Chair of Agile 2017 for Future of Agile Software Development Track

Invited speaker at 2017 NJSD Conference

Invited keynote speaker at 2016 Agile Tour 2016

Chair of Agile 2016 for Future of Agile Software Development Track

Keynote at XP at 2016, the 4th International Agile Scaling Workshop

Speaker at XP 2016

Invited keynote speaker at 2015 Agile Tour Beijing

Chair of 2015 IEEE Software Experts Summit (SES)

Speaker at 2015 Global Scrum Gathering

Invited keynote speaker at 2015 Agile Tour Shanghai

Invited speaker at 2014 Agile Alliance Conference

Keynote speaker at Agile Asia, 2014

Invited speaker at 2014 GOTO Conference

Invited panelist at 2014 ICSSP (International Conference on Software System Process)

Invited speaker at 2013 QCON Conference

Invited speaker at 2013 Scrum Gathering

Invited panelist at 2013 Scrum Gathering Leadership Summit

Speaker at 2013 Agile India

Invited Speaker at 2012 Scrum Gathering

Panelist at 2012 Scrum Leadership Summit

Invited speaker at 2011 QCON Conference

The Certified Facilitator (CF) program is to grow participants’ mindset, knowledge and ability in the area of professional facilitation. Effectively facilitating a group or team toward co-created, meaningful and committed outcomes is a core agile coaching competency as well asa a skill necessary for effective leadership.

The CF program supports the growth of participants and helps with challenges from real working environments. While participants advances their facilitation skills, participants also support their teams and organizations to advance.


At the end of the program, you will be able to:

  • Recognize when the stance is appropriate.
  • Contract with stakeholders for group facilitation.
  • Assess environmental contexts and group norms for facilitation
  • Foster psychological safety in a session and repair safety when broken.
  • Hold the group's agenda during a session.
  • Demonstrate ethical and effective facilitation.
  • Establish your facilitation presence before, during, and after a session.
  • Explain and practice how a facilitator facilitates from the front, side, back, and inside.
  • Integrate skills such as powerful questions, listening actively and feedback to your facilitation.
  • Utilize emotional intelligence as a facilitator and for facilitation
  • Develop and apply strategies to work with conflict.
  • Integrate the practice of reflection as a facilitator and facilitated events.
  • Design and evaluate a facilitated session for team forming, conflict, psychological safety, designing agreements and any other context of your choice.
  • Prepare, practice and enhance based on collaborative learning a list of comms event
    • Working agreement and team alliance
    • Teams in different development stages
    • Teams with known conflicts
    • Teams with psychological safety challenges
    • Agile related workshop and Scrum events

Prerequisite

This workshop doesn’t have any mandatory prerequisite as everybody can be a great facilitator. So your curiosity, passion and interests in facilitation is the key.

Though it can be helpful if you have

  • Facilitated some workshops
  • Have prior learning of Agile and Scrum to benefit most from the workshop learning

The program is currently on special promotion - company 7-year anniversary promotion, at 70% off.

Core Contents

  • Facilitation Fundamentals
  • Facilitation Essentials
    • Emotional Intelligence and Facilitation
    • Facilitating through conflicts
    • Fostering and Repairing Psychological Safety
  • Facilitation Stages
    • Assessing Group’s Context and Needs
    • Designing Facilitation Plan
    • Forwarding the Action
  • Orientation of A Facilitator
    • Facilitating from front, side, back and inside
  • Meta skills
  • Deep democracy
  • Co-facilitation
    • Designing co-facilitation plan
    • Co-facilitation in action
  • Facilitation Practice and Advancement

We offer discounted program fee for participants from lower cost of living countries. Please reach out to us at [email protected].

  • Anyone interested in growing their career with facilitation skills
  • Anyone who believes in happier teams and better meetings
  • Product people (product manager, product owner) to facilitate workshops with stakeholders
  • Project managers
  • People managers
  • ScrumMaster and Agile Coaches

Commitments

  • Preparation prior to the workshop requires approximately 60 minutes on average
  • interactive workshop with full engagements and practices in workshops
  • Homework and practices - coaching clinic for Q/A

The program is currently on special promotion - company 7-year anniversary promotion, at 70% off.

This program runs on July 8th, 9th, and then July 22nd, 23rd. from 8:30am EST to 12:00, 3.5h on each day,

In between, learners can practice and work with the tools learned during the workshop. 

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