The Nielsen Company, Test Center Leader
April 2012 - Present, Petaling Jaya, Selangor, MY
Test leader in the organization for the regional application development team.
World Vision International, Quality Manager
March 2011 - March 2012, Petaling Jaya, Selangor, MY
Create and strategize Quality Framework. Create and maintain quality and software testing process. Promote and encourage the use of Scrum across different projects. Acts as Scrum Master for different projects utilizing Visual Studio, TFS as well as Team Pulse.
Acts as Quality Manager for projects in ensuring that quality processes are in place as well as ensuring that software testing process are well executed.
FCS Computer Systems, Senior Manager, Software Quality and CMMi
February 2004 - March 2011, Petaling Jaya, Selangor, MY
Held numerous position during his time in the area of quality. He established QA department, set the standard of procedure for the software division and spearhead certification and training in the organization. Handle external technical communication with Microsoft (Microsoft Gold Partner), Avaya, Cisco, VMWare, Nortel and MDeC.
•Strategize quality process, check point and audit process throughout SDLC
•Initiate and maintain external product certification and technical partnership
•Strategize to ensure internal process & testing department contributes to required organization quality standard & risk assessment
•Oversee IT Department – added responsibility
•Introduce new culture into the organization: Meeting formalization, Minutes of Meeting, Daily Meeting and Team Culture
•Introduce/maintain waterfall and Agile model processes for development
•Introduce/maintain test planning, test execution, test reporting processes
•Introduce/maintain automation tool: Bug Tracking (Mantis), Test Automation (Visual Studio 2010 Ultimate Edition)
•People management: selection, retention, training, motivate & disciplining
•Study the organization’s need for software testing. Implement the processes by stages
•Introduce/maintain Design Review, Black Box Testing, Unit Testing, V&V, Regression Test Method, Entry/Exit Criteria, Reviews
•Introduce/maintain Configuration Management for products and documentation
•Leads the technical writing team