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Robert Jackson


CTO, Trammell & Cash Technologies

Location: Atlanta, Ga / USA


Certified Scrum Professional
Certified ScrumMaster



Robert Jackson Innovative and results-oriented Scrum Master with extensive experience defining IT strategies and developing transformative solutions that deliver immediate results and improvements in enterprise-level environments. Proven track record of designing and executing new initiatives that optimize operations, elevate service and support delivery, and strengthen technology capabilities. Exemplary leader with tactical background in agile development, GuideWire Integration Implementation, webMethods ESB construction, custom ERP implementations, and technical support. Sterling history of building and leading cross-functional teams to top-flight service and support deliveries. Ability to absorb complex technical information and steadfastly react to changing technology environments across multiple business arenas. Experienced IT professional who has the ability to build motivated and cooperative teams through conflict resolution and superior talent management. This ability allows me to thrive while managing crisis and work under the pressure of aggressive deadlines •Architected, engineered, and deployed large, complex System Integrations utilizing .net, SharePoint, SOA, EAI, B2B, EDI, webMethods, connecting in-house developed applications and ERP systems to other Fortune 500 clients spanning multiple industries (service, insurance, financial, healthcare and manufacturing) •Over 20 years of IT experience 10 years of Managerial and Project Management experience using traditional (Waterfall) and Agile methodology (Scrum) in the private sector

Work experience

Verizon Telematics, Scrum Master
May 2016 - Present, , United States
Scrum Master for three teams working on the HUM product

XLCatlin, Scrum Master / Integration Lead
November 2013 - September 2015, Atlanta, Ga, United States
Served as Scrum Master for a 77 million dollar project (Project Phoenix) to integrate Catlin’s legacy system with a best of breed insurance package (GuideWire). Integrated Policy, Billing , and Claims modules of GuideWire software with valued legacy systems as well as third party vendors such as ISO, DataCert, Paragon, and Oden, by standing up a company wide Enterprise Service Bus using the webMethods platform from Software AG. Built and servant led the team of integration engineers needed to facilitate application integrations needed for Project Phoenix.

Rollins, Scrum Master
January 2010 - February 2013, Atlanta, Georgia, United States
Implemented Agile Methodology after obtaining CSM (Certified Scrum Master) and remediated SOX deficiencies while enhancing branch reporting. Captained multiple successful EAI projects of various complexities and business functions (Payroll, Sales & Marketing, Technician Validation) utilizing the webMethods and Informatica Integration platforms. Created reporting metrics for development projects. Reports directly to CIO on special projects. 14 direct reports. (development managers & business analysts)


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