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Phillip Thompson


Consultant, Kainos

Location: London UK


Certified ScrumMaster
Certified Scrum Product Owner


Groups I belong to

London, UK


Phil Thompson: Agile enabler, at Kainos. 


I have spent the last 8 years in blue chip business consultancy, covering a range of industries. I work in teams and with teams to ensure that they are able to get the best out of themselves through successful adoption and exploitation of the opportunities the Agile movement offers within software development. Currently I coach, but have, and can, turn my hand to business strategy, project management and analysis including contract negotiation.

I have given semi formal SCRUM Training (non certified) for development teams, Business analysts (focusing on User Story writing) and Product Owners (looking at incremental Product management, User Journey Management and Backlog grooming). 

I am passionate about the Agile philosophy and have been involved in many transformation programmes from Waterfall to Agile, with the scars to prove it. I have worked as Coach, Scrum Master BA/ test team member and as proxy Product Owner. In particular I have extensive experience of implementing both nearshore and offshore Agile models and understand the balance of process vs empowerment. I have seen the benefits of the move from distributed to collocated teams. I have worked on multiple Scaled Agile programmes, some scaling organically others with formalised scaled framework such as SAFe. I have worked with both cross functional and SOA team structures and am familiar with pros and cons of each - there is no "one size fits all" best practice Scaled Agile model.

I am acutely aware of the necessity in building successful business relationships between business users and technical teams – both on and offshore – at all levels and to all stakeholders, whilst maintaining the balance between the commercial needs and the practical and technical limitations. I am a regular on the London Agile circuit attending conferences, Agile meet ups and discussion forums and have given external talks in London, Kiev and India.


I have come to appreciate that it is all about the people, processes will only get you so far, it is the people that execute them that matter.

Work experience

Kainos, Business change, Agile coaching
June 2014 - Present, Reading, Berkshire, GB
Kainos is a IT software development company. This engagement is the front end application implementation of the Common Agricultural Policy system for UK Gov DEFRA on behalf of the EU. Multi supplier, multi team, distributed etc, when you consider it is public sector - then you can imagine the mess. I have been brought in from an Agile business process transformation perspective. Changing hearts and minds, people and process to move the delivery from agile governance at a build phase in a waterfall world to genuine continual delivery. Changed roles, changed structures, work definition, team identity, incremental product management, downstream testing now integrated. Getting harder to bring benefits as we move through the obvious areas into the more challenging. Really rewarding role

Kuoni, Agile Coach
December 2012 - June 2014, Zurich, Zurich, CH
Large Scaled Agile programme nearshore distributed (but with individually collocated teams) bespoke replacement of legacy travel operational applications including contract based pricing, automated reservations, workflow and finance. Was effective in improving agile awareness and Scrum governance. Ultimately unsuccessful in convincing the programme of the need to integrate the new application to legacy to enable them to put SOMETHING live. Programme leadership remained fixed on holding back deployment until the whole application was built, failing to change this midst ranks as my biggest professional failure to date. • Responsible for all processes and practices that enabled the Agile adoption across the IT estate. Responsible for Agile governance and programme metrics and incentivisation. Facilitate the governance forums including grooming at both Portfolio and Story level. • Organisational structure and role descriptions for the programme including Programme Mangement, Product management, Change Management functions in addition to cross functional delivery teams. Managing the evolution of agreed practices based on the increasing maturity of both teams and applications. • Adapting the adoption process to compensate for a range of Agile experience, location and technical capabilities. • Challenging business preconceptions to work towards an incremental business implementation strategy to feed directly into a planned release train. Work to reduce the size of the MVP and introduce a parallel Technical Debt workstream to target automated regression on legacy applications. • Introduction of Scaled Agile models focusing on efficiencies at the Portfolio level, both SOA orientated and more traditional Feature team based, assessing the pros / cons of each.

TCS, Consultant
July 2010 - November 2012, London, London, GB
I did a number of roles whilst at TCS but these two had significant Agile involvement TCS for Aegis Media – Snr Agile Consultant - London / Mumbai Feb 2012 – July 2012 Distributed offshore Agile data management system supporting web based Media operations • Agile Coaching. Scrum Governance and organisational structure and role definitions. • Target Operating model, Vision, mission, objectives, deliverables, benefits and value proposition • Benefits identification and realisation planning. business case validation, operational readiness assessments, organisational change / impact assessments, training and communications including marketing TCS for Barclays – Snr Agile Consultant - London Jun 2011 – Feb 2012 Distributed offshore Agile Master Data Management programme • Agile Coaching covering both SCRUM governance and supporting implementation of lean engineering practices • Agile transformation process including processes, organisational structure and training • Technical project management of tactical data migration initiative

EMC, Business Analyst
June 2009 - July 2010, London, London, GB
EMC (formerly Conchango) for Southern Water – Consultant - Kent Jun 2009 – Jul 2010 Agile prototype / concept project to centralise operational control, motivate staff and improve brand perception through a 3D XNA “computer game style” interface and communications hub. I was the BA on the project defining requirements • Managed the transition between proof of concept and enterprise delivery • Devised innovative working operational plant control practices; integrating telemetry and workforce management • In depth study of staff motivation and empowerment and proposal to expand to the petrochemical industry

Conchango, Tester
October 2007 - May 2008, Bakersfield, CA, US
Conchango for Chevron – Consultant - California Oct 2007 – May 2008 Agile SCRUM project to provide key oil production and safety metrics via a bespoke, user-friendly portal. • Responsible for test strategy aligned with user and system requirements and agreed with all stakeholders • Undertook analysis of the data to validate against the requirements and to investigate and resolve any discrepancies within testing


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