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Pragadeesh Ramdass Raja


Delivery Process Specialist, Bank of Nova Scotia (Scotiabank)

Location: Toronto, ON, Canada


Certified ScrumMaster


Pragadeesh Ramdass Raja


- Certified Project Management Professional (PMP), experienced in PMO environments with over 8 years of a consistent track record of managing complex IT Projects, within an overall 12 years of IT experience

- Certified Agile Project Manager (Cert. APM) by Project Management Association of Canada, Certified Scrum Master (CSM) by Scrum Alliance, ITIL v3 Foundation Professional and Lean Six Sigma Green Belt Professional

 - Executed over 110 versatile multi-site projects for over 65 global clients across 14 industry verticals, including banking, insurance, manufacturing, telecommunications etc.

 - Managed multiple project engagements with level 3 complexity, with execution duration of over 18 months,  budgets summing up to CAD 16.8 million and team sizes of over 90 cross-functional staff

 - Expert in building web-based & client/server-based enterprise development projects, CMS, BI, ERP Systems, Mobile applications developed in J2EE, Open Source & VS.NET technologies

 - Exceptional communicator with proven ability to lead, mentor & manage cross-competent, multi-cultural, on-site & off-shore teams in a matrix environment across multiple time zones

Work experience

Scotiabank, Delivery Process Specialist
September 2011 - Present, Toronto, Ontario, Canada

Responsible for developing and supporting processes and tools, while managing standards and reusable assets across project delivery and operations teams. Also responsible for the development, and continued enhancement of the business architecture, in regards to processes, applications and tools, including gathering data from project and operations teams and developing metrics to make informed decisions. Performs key governance role in the stage-gating of projects, and provides guidance to project teams, with a strong focus on guiding the Delivery Manager / Project Manager.

iKapital Business Services Inc., Senior Project Manager / Head – PMO
February 2009 - August 2011, Princeton, NJ, United States

iKapital is a next-generation media & technology service provider, incorporated in USA with offices in 8 countries, 130 employees and servicing over 50 global customers. Website:

Synchrologic Systems (P) Limited, Project Manager
September 2003 - February 2009, Chennai, India

Synchrologic Systems (P) Limited is a versatile IT solutions and application development company, incorporated in India with over 200 employees and 120 customers. Website:

eGrabber Inc (ProdEx Technologies), Web Master
July 2000 - September 2003, Chennai, India

eGrabber Inc. is a developer of software products providing solutions for Lead Management and e-Business, based in Saratoga, CA, USA with their development centre ProdEx Technologies) in Chennai. - Analysed business and user needs, documented requirements and translated them into specifications; Designed, developed and programmed standalone applications. - Led 10 to 15 technical resources, tracked software customization, defects and issues via the use of SDLC, as well as authored Statement of Work. - Contributed to projects - eREG, Web Tools for Address Grabber & Web Response Grabber

SanSoft IT Solutions, Member, Software Development Team
June 1999 - July 2000, Chennai, India

SanSoft IT Solutions is a tailor-made software developer, specializing in Microsoft & Java technologies. - Played a key role in a variety of team projects; Designed, coded and tested multiple projects. - Contributed to projects - Punter’s Pal, Web Pro Editor and Test Pro.


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