Solutionreach, Sr. Project Manager
November 2016 - Present, Lehi, ut, US
Responsible for Managing a team of 5 scrum masters as well as playing scrum master for two teams.
Ghostery, Sr. Program Manager
December 2015 - November 2016, Sandy, Utah, US
At Ghostery Program Managers are part Agile coach, part Scrum Master, and part release manager, but still mostly a team member that is willing to jump in and help with whatever needs getting done. I am an individual that cares more about helping the team get things done than how they do it. In other words, I am someone that sees process as the means to an end, not the end itself.
● Serving as the Scrum Master for up to 6 cross-functional development teams using Scrum or Kanban.
● Serving as the Release Manager for those teams.
● Responsible for taking a leadership role on the team to drive continuous improvement.
● Keeping up-to-date, and presenting to the teams, new Agile practices that can help the teams continuously improve.
● Responsible for taking a leadership role with Program Management, QA & Engineering Leads and DevOps to streamline the release process and drive towards Continuous Delivery.
● Assist in coordinating between marketing, product and sales to ensure readiness for product launch
● Responsible for training all new hires on the agile framework
● Helped in converting/training the teams on dual track delivery/discovery
● Helped move teams to a more agile development process
● Worked with Product Owners to groom and prioritize an active backlog
Was able to get teams to begin delivering product enhancements weekly rather than
Experticity, Program Manager
September 2014 - December 2015, Salt Lake City, Utah, US
Serve as ScrumMaster for as many as 7 teams
- Coordinated and managed 4+ releases a day
- Led all teams to a consistent and reliable velocity
- Drove communication to upper management
- Responsible for training all new hires on the agile framework
Deseret Digital Media, Scrum Master
February 2012 - September 2014, Salt Lake City , Utah, US
Implemented a more agile process to deliver working software more frequently to customers using scrum framework
Took multiple teams and went from an average of a 10 velocity to 30+ enabling teams to complete more work and deliver working software more often
Moved some teams from two week to one week sprints to accommodate rapid change with the products
Managed the process to launch KSL Cars redesign, Classifieds mobile iOS/Android, Utah.com booking engine, KSL Local Search optimization and redesign, andRuby.com, KSL Deals/andRuby Cart, KSL Homes redesign, responsive design for multiple products
Managed the process to deliver continuous updates to all products in the KSL Marketplace
Worked across multiple development teams to implement a more test driven development process
Worked with multiple development teams to implement a pair programming environment
Worked with both sales and customer service to help resolve customer and internal issues quicker and with better results
Helped to train upper management and new hires on agile processes and the scrum framework
Implemented a continuous integration model supporting weekly releases
Helped to create vision statements and roadmaps for multiple products as well as an overall marketplace team
Continual improvement to teams velocity quarter over quarter
Helping to prioritize/groom the product backlogs using MSCW prioritization technique
Visionary Healthware, Project Manager of Research and Development
May 2010 - January 2012, Irvine, California, US
10 onshore direct reports(Across the U.S.) and 8 offshore (India)
Designed and implemented the process for tracking customer support cases
Managed large scale projects with teams of up to fifteen developers and nine QA resources for five products
Reported utilization and financial impact for development resources weekly for five products
Reported and gathered tasks and project status for the CTO and CEO
Gathered and reported historical data on customer support and development to upper management
Managed the project schedule for five software products and customer support
Worked on Process improvement for tracking support cases with the offshore team
Directed daily scrum meetings with development team
Managed offshore development team for small to medium projects
Managed monthly and quarterly software releases for four products
Tracked bugs/issues for releases using Jira
Symantec, Associate Project Manager
April 2007 - June 2010, Culver City, California, US
Responsible for managing, forecasting, scheduling and reporting approximately $6 million in revenue per quarter for the West Delivery Region.
Reported expected revenue and expense numbers to upper management on a weekly basis.
Writing and revising subcontractor statements of work based on company-approved templates and guidelines using Microsoft Word.
Manage project backlogs in excess of $10 million each quarter by analyzing and researching new opportunities with the project team to utilize existing time on the books.
Success in mining over $100,000 in lost expenses by comparing customer purchase orders, expense entries, and project invoices within Oracle and Quick Arrow management systems.
Managed resource allocation and financial data for MGM Mirage security project
Managing project related time and expense entry issues within the Quick Arrow time management system.
Managed on average six projects with sub contracted vendors and offshore resources on delivery of various software applications including Enterprise Vault and Symantec Anti Virus.
Responsible for project labor and expense invoicing at the completion of assigned projects.
Created and designed network diagrams for a top 100 insurance company.
Creating project timelines using Microsoft Project and ensuring timely delivery and invoicing of clients for assigned projects using the waterfall methodology.
Supported a team of 15 project managers on back end documentation and financial data using Microsoft Word, Visio, Excel, and Project for various projects.
Responsible for the project setup and booking of an average of 30 projects per quarter.
Assisted in the organization and execution of thirteen quarter closes
Managed and resolved risk factors for project delivery.
Trained incoming project managers in Symantec’s Global IT dept based in India on our invoicing and time management systems.
Received three standing ovation awards from my peers for excellence in my role.