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Mark Hatfield


Director of Project Management, Rodan+Fields

Location: San Francisco, CA


Certified ScrumMaster
Certified Scrum Product Owner



An ambitious Project Management Professional and Scrum Master who values teamwork, integrity and accountability to help drive teams to exceed beyond their current limitations. Skilled at meeting the demands of business objectives, by way of identifying, clarifying, scheduling and tracking projects throughout the project life cycle.  One who is not afraid to take on additional responsibilities beyond the current role to improve the success of a project in meeting its objective.  With proven solid understandings of the agile development methodology and leading both technology and technologically-challenged teams in the agile framework.  Adept at juggling the demands of complex projects to meet the scope of their deliverables, through strong leadership, data analysis, communications and creative problem solving. Passionate at building strong partnerships between technology teams and other teams they impact by developing more effective team standards and practices. Seasoned at working with cultural diverse teams across the globe, from early-stage requirements gathering and procurement of services to project follow-through and completion.

Core Competencies

Project Management     
Effective management of concurrent projects to meet organizational and business objectives across multiple geographic locations. Facilitate regularly scheduled project meetings to cover project updates, deliverables, and risks.

Agile Mentoring & Coaching, formally trained in Agile project management methodologies, experienced in building product roadmaps, release planning, sprint planning and improving overall team efficiency, through Scrum and Lean practices.

Analytical Problem Solver     
Key player in identifying troublesome areas of current policy and procedure. Accomplished at working with multiple teams to implement change for improved performance and cost reduction.

Work experience

Rodan And Fields, Director of Project Management
December 2012 - Present, San Francisco, CA, US
Responsible to company training and practices using both SCRUM and Waterfall methodologies.

Aeria, Scrum Master
January 2010 - December 2012,
Running developments across multiple departments with cross functional teams. Training & Coaching teams on Agile principles using Scrum. Working closely with the CTO, CFO and COO to build product roadmaps, prioritize projects, gather requirements and determine risks. Provide base line estimates and project status reports to proper stakeholders. Successfully navigate through various project challenges including communication, flexible requirements, changing priorities and scheduling conflicts. • Scrum Master for Web Apps, Integrations and Mobile development teams. Effectively raised teams efficiency over 20-30%. • Agile Coaching. • Incorporated solid process and policy improvement documentation resulting in a clearer workflow and reduction of communication issues across multiple departments during the SDLC. • Acted as the Project Manager and/or Scrum Master for third-party vendors on new product development, integration systems and game releases. • Improved scheduling of high-volume, mission-critical projects on engineering roadmap.

Electronic Arts, Technical Project Manager
January 2005 - December 2010, , US
Developed a strategy and implemented a standardized set of processes to carry out structured auditing and tracking system for POGO prize winners throughout the US and Canada. This resulted in the streamlining of manual processes while substantially decreasing the risk of auditing errors.


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