M.Sc. in Computer Science from University of Paderborn
Executive MBA from the University of Aachen and St. Gallen
Group Head of R&D at PMCS.helpLine Software Group
PMCS.helpLine Software Group is a leading software vendor whose goal is to generate the greatest possible added value for organizations from the combination of innovative software and excellent service. The focus of our activity is on the optimization of processes so as to boost their quality and reduce costs.
Within the German-speaking countries, PMCS.helpLine Software Group is marketleader for service management. All companies within our group have a strong and unique customer and service orientation. Based on these values, we are able to generate averagely annual growth rates of approximately 30 per cent. Meanwhile, our customer base counts more than 1,000 companies from various different industries and of all sizes