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John Williams

  

Enterprise Agile Scrum Coach, J. P. Williams & Associates, Inc.

Location: Atlanta, GA


Certifications

Certified Scrum Professional
Certified ScrumMaster

Credentials

Biography

John is an Enterprise Agile/Scrum Coach, Certified ScrumMaster (CSM), and Certified Scaled Agile Framework (SAFe) Program Consultant (SPC). And have been coaching Agile for over 5 years.  He likes to refer to himself as an Orchestrator of Change by helping companies to enable their people to achieve excellence. 

After college John worked in banking for several years then went to investment real estate brokerage and consulting with a focus on commercial investment properties priced above the $5M mark which gave him experience with banking, finance, investment and pension funds management and property management and construction planning and implementation. 

In the 90's, he transitioned into the IT world working with web development, lotus notes, Domino, and infrastructure settings for Domino for website hosting. This included dealing with items like firewalls, hosting environments, server farms, networking, bandwidth, etc.

John has over 15 years’ experience in Web/Internet development, training and project management, with a focus on the UX/UI, Digital, Mobile, Cloud, Social Media and Web Projects and more recently Agile/Scrum Training and Coaching. Certified ScrumMaster with an affinity for Agile Web Project Management and Development and working with UX and CX (User and Creative Experience) Teams.  Experience ranges from working with the Big 5 to the Fortune 100 companies including Capital One, Ventyx (An ABB Company), Hartford Insurance, PWC, Accenture, Andersen, IBM, ATT, Lowes Home Improvement, Walt Disney, and Turner Broadcasting (March Madness on Demand), as well as several small startup opportunities

John’s specialties: Extensive background in web project management, training, web development, process design, client management and business management. He is recognized for repeated successes in leading teams in growing profits while completing projects on time and within budget.

  • CxO and C-Suite Level Training and Coaching
  • Single and Multiple (up to 15 teams) Agile/Scrum Training and Coaching
  • Training of over 125 people at one time
  • User and Creative Experience Team Management (UX/CXT)
  • Agile Coaching in Non-IT Organizational areas (Sales, Marketing, Finance, CxO)
  • Web Content Project Management
  • Process Flow and Approval Management Designs
  • Strategic Planning
  • Program and Policy Management
  • Cross Functional Process Re-engineering
  • Change Management and Enablement 

Some of John’s top projects include:

  • Coca Cola Enterprises – CCE – SAP UK implementation.
  • Cisco Video Technologies to implement and rollout set-top box and companion device programming for clients around the world. He also trained and coached Cisco customers in agile and business values.
  • CapitalOne – SAFe coaching and training. 
  • Lowes on their MyLowes initiative and redesigned web portal allowing customers to track, measure, and record various home records and home improvement projects.
  • Turner Broadcasting on their first March Madness on Demand event in 2011. Broadcasting multiple NCAA (National Collegiate Association of America) sporting events (Basketball, baseball, soccer, etc.) during March over TV, Cable, and hand held devices. That event was part of the $11 billion contract over a 10 year period
  • Disney on their agile transformation and implementation for their website identifying the new Smart-band and RFID project for Disney World in Orlando.
  • Working at IBM on the 1998 Superbowl,com project which was the world’s first Internet multi-casting event, TV, Radio, Cable and Internet.

John has quite an extensive and diverse background, almost all of which has a more than agile thought process and understanding.  By really knowing what the client wants and needs, John can work with the organizations, management, executives and delivery teams in understanding and delivering just about anything.

Work experience

Coca Cola Enterprises, Enterprise Agile Scrum Coach and Trainer
January 2015 - April 2015, London and Nottingham, Atlanta GA, Georgia, GB
Agile/Scrum/Kanban and Organizational change management training and coaching for teams Coca Cola Enterprises (CCE) for a Supply Chain SAP implementation for Great Britain. • Provided training to Business and IT teams working closely together to write clear user stories with deliverable acceptance criteria. • Worked closely with the PMO team in getting teams aligned in the Scrum of Scrums, A Scrum Master Guild, and a Product Ownership collaboration meeting to create an early “go-live” release plan of required features. • Coached Cross Team Collaboration sessions with Clients, Product Stakeholders, Development Teams and Management on handling Dependency Mapping. • Coached Business and Technical leads to work with teams as a Product Owners and Stake Holders • Facilitated Cross team collaboration across 13 teams Technologies: Version One, White Boards, Posters, Post-it Notes, Markers, String, Web Conferencing, MS Office

Cisco, Enterprise Agile Scrum Coach and Trainer
April 2014 - October 2014, Bangalore, Bangalore, IN
Agile/Scrum/Kanban and Organizational change management training and coaching for teams of Cisco Video Technologies, Set-top box and companion device software for various Broadcast companies such as Astro, TataSky, and Videocon using Cisco’s internal platform for the next generation of cable services interfaces. • Provided training and coaching for multiple Agile Leadership teams consisting of Scrum Masters, Product Owners, Architects and Engineering Managers resulting in increased employee satisfaction and better working conditions. • Coached Cross Team Collaboration sessions with Clients, Product Stakeholders, Development Teams and Management on handling Dependency Mapping. • Facilitated various “difficult conversation” sessions between teams and management groups resulting in greater trust and transparency. • Coached UI/UX team in preparing for Agile and Scrum work teams • Coached UI/UX teams to provide higher customer satisfaction, with no to low number of defects. • Facilitated product development and delivery teams and customer interactions resulting in faster incremental delivery and feedback cycles with higher customer satisfaction results based on customer needs and priorities. • Facilitated Directors, VP’s and C-Suite form Executive Scrum Team and coached them in Scrum, Agile and Servant Leadership styles and organizational change process and change management. • Trained Internal PMO team members, Delivery Management on Agile Processes for Development teams and obstacle removal processes. • Delivered Training to groups in excess of 100 people (16 teams and 6 Product/Client backlogs) at a time. • Trained external clients for Cisco’s on business value of Agile/Scrum and participated in backlog reviews and prioritization sessions to result in faster customer focused business value delivery. Technologies: Rally, White Boards, Posters, Post-it Notes, Markers, String, MS Office

Capital One, Senior Agile Coach
January 2014 - March 2014, Chicago, IL, United States
CAPITAL ONE/ CONSULTING - Chicago, IL – Jan 2014 – Mar 2014 ENTERPRISE AGILE SCRUM COACH - Agile/Scrum/Kanban Training and coaching for Credit Card Partnerships and Digital (web and mobile) teams from onsite at Capital One. • Simultaneously coached multiple “high profile” and “at risk” teams across several SAFe Program Release Trains and Program Release Planning Sessions • Provided executive and management coaching on team dynamics and managerial decisioning impacts • Coaching Various Leads, Management and Executives in Scrum and Kanban dynamics • Provided Coaching Support for SAFe Release Planning Sessions • Participated in Training workshops on SAFe, Agile, Story Writing • Participated in Various Brown Bag Lunch and Learns, and Lean Coffee Conversations Technologies: VersionOne, MS Office

Ventyx, Senior Agile Coach
April 2013 - June 2013, Brisbane, QLD, Australia
VENTYX (AN ABB COMPANY)/LEADING AGILE - Brisbane, Australia – Apr 2013 – July 2013 ENTERPRISE AGILE SCRUM COACH - Agile/Scrum Training and coaching for Australian based teams from Ventyx • Provided Scrum Bootcamp training for 120 people over a 4 day period • Launched 25 teams in total with responsibility over 12 teams across 2 major development areas • Provided on-site coaching to 12 teams over a 3 month period through the change enablement process to Scrum/Agile. • Provided Management Agile/Scrum Coaching Technologies: VersionOne, MS Office

Aetna Insurance / PWC, Senior Agile Scrum Coach
November 2012 - March 2013, Hartford, CT, United States
Aetna Insurance / PWC – Hartford, CT – Nov 2012- March 2013 Senior Agile Scrum Coach – Participated with Aetna Agile Advancement team to coach and guide organization in their agile implementation. * Stood-up multiple Health Care Reform associated teams through a combination of training and coaching. * Mentored and coached various teams on the Agile/Scrum Process. * Assisted teams in Agile vs Waterfall decision process. Assisted teams in clearing a path for Sprinting Technologies: SharePoint, MS Office, Rational Team Concert (RTC,RRC,Jazz)

Syncada from VISA, Agile Scrum Coach
June 2012 - August 2012, Minneapolis, MN, United States
Syncada from VISA / Ness Technologies – Minneapolis, MN – June 2012- August 2012 Agile ScrumMaster Coach for web development and implementation on location at Syncada. Coached organization towards agile implementation. * Client facing interaction involved management of customer and contractor teams including End Users, Project Managers, Product Owners, Developers, Architects Managers, Directors and Vice Presidents, CxO’s * Mentored and coached multiple teams on Scrum and Agile Processes. Focused on Test and Behavior Driven Development Models for project components and User Story and task-level scenarios * Work with and Coached Team ScrumMaster on process and procedures of Scrum. Daily Agile and Scrum Tasks such as Standups, Burndown charts, Story Points and Point Estimations, Velocity, and Backlog Grooming Technologies: SharePoint, MS Office, Urban Turtle, TFS

Proctor & Gamble / Macquarium, ScrumMaster / Agile Coach
April 2012 - June 2012, Atlanta, GA, United States
Proctor & Gamble / Macquarium / Comforce – Atlanta – April 2012 – June 2012 ScrumMaster / Agile Senior Project and Program Manager – Contract through Comforce Agile Program Manager/ScrumMaster for web development and implementation with Procter and Gamble. Managed User Experience Design and Information Architect Team for new Proctor and Gamble Marketing Dashboard. Ÿ* Client facing interaction involved management of customer and contractor teams including End Users, Project Managers, Product Owners, Managers, Directors and Vice Presidents * Coached UX teams on Scrum and Agile Processes Technologies: BaseCamp, SharePoint, Hipchat, OmniGraffle Pro,

AT&T / SolutionsIQ, Agile Scrum Coach
February 2012 - April 2012, Atlanta, GA, United States
AT&T / SolutionsIQ – Atlanta - Feb 2012 – April 2012 ScrumMaster Coach and Agile Consultant – Contract through SolutionsIQ Agile ScrumMaster Coach for web development and implementation on location at AT&T. Coached User Experience and Creative Experience Design Teams (UXT/CXT) for new myAT&T product for the att.com implementation. * Client facing interaction involved management of customer and contractor teams including End Users, Project Managers, Product Owners, Developers, Architects Managers, Directors and Vice Presidents * Worked with and Coached UXT and CXT team on Scrum and Agile Processes. Created Pages and broke out features into User Stories, Understanding Acceptance Criteria for team definitions of Ready and Done Ÿ* Work with and Coached Team ScrumMaster on process and procedures of Scrum. Daily Agile and Scrum Tasks such as Standups, Burndown charts, Story Points and Point Estimations, Velocity, and Backlog Grooming Technologies, SharePoint, Rally, Wiki

Lowes / Macquarium, ScrumMaster /Agile PM
May 2011 - January 2012, Atlanta, GA, United States
Lowes / Macquarium – Atlanta - May 2011 – January 2012 ScrumMaster Agile Senior Project and Program Manager / – Contract through Comforce Agile Program Manager/ScrumMaster for web development and implementation on location at Lowe’s Home Improvement. Managed User Experience Design and Information Architect Team for new myLowes product of the Lowes.com implementation. Ÿ* Client facing interaction involved management of customer and contractor teams including End Users, Project Managers, Product Owners, Developers, Architects Managers, Directors and Vice Presidents * Coached UX and Development teams on Scrum and Agile Processes * Initiated Cross-Functional Team Meet and Greets with various “silo” teams in an effort to generate a more Scrum-like atmosphere and collaboration across various groups Technologies: BaseCamp, SharePoint, Hipchat, OmniGraffle Pro,

Turner Broadcasting, Agile Program Manager / ScrumMaster
January 2011 - April 2011, Atlanta, GA, United States
Turner Broadcasting / Revolution Technologies – Atlanta - January 2011 – March 2011 Agile Program Manager / ScrumMaster – Contractor through Revolution Technologies Agile Program Manager/ScrumMaster for web development and implementation of the March Madness On Demand (MMOD) section of the NCAA.com website. Client facing interaction involves management of vendor, customer, business and development teams including End Users, Project Managers, Product/Business Owners, Developers, Architects, Managers, Directors and Vice Presidents. * Managed successful delivery of cross-functional workstreams and teams for all applications related to MMOD including web, broadband, mobile WAP, iPhone and iPad apps, video streams, social media interactions, statics, ads, SEO and SEM tools Ÿ* Vendor and Contract management for integration of applications and data streams related to MMOD including Akamai, MLBam, Facebook, Twitter, Gigya Chat, GoTuIt, Posterous, hosting platforms, failover planning, system throttling Technologies: Atlassian tools (JIRA, GreenHopper and MSProject Plugins), BaseCamp, UnFuddle, Lighthouse, Backpack, SharePoint, Drupal, Akamai, MLBam, Facebook, Twitter, Gigya Chat, Posterous, Omniture, GoTuIt

Walt Disney World, ScrumMaster
September 2010 - December 2010, Orlando, FL, United States
Walt Disney / TekPartners – Orlando - October 2010 – December 2010 ScrumMaster – Contractor through TekPartners Web project for the Walt Disney World Resorts Project with implementation of web programming using php and various other technologies. Client facing interaction, which involved management of customer and contractor teams including End Users, Project Managers, Product Owners, Developers, Architects Managers, Directors and Vice Presidents. * Initiated Cross-Functional Team Meet and Greets with various “silo” teams in an effort to generate a more Scrum-like atmosphere and collaboration across various groups Ÿ* Focused on Test and Behavior Driven Development Models for project components and User Story and task-level scenarios * Managed Daily Stand-ups, Backlogs, Sprint Planning Meetings, Retrospectives, Demos, Story Board, Story Writing and acted as Information Radiator by communicating needs and status to teams and management on a daily basis * Removed or managed removal of impediments ranging from lack of communication to lack of team collaboration and corporate silo structure * Assisted teams in Self-Organization Processes Technologies: JIRA, Wikis, Atlassian tools, GreenHopper, web conferencing, PHP, HTML, CSS, XML, Various Communication Tools, Web Conferencing, NetMeeting, White boarding, Storyboarding, SharePoint

ATT, ScrumMaster
June 2010 - October 2010, Atlanta, GA, United States
AT&T / ACCENTURE / Comsys – Atlanta, GA - June 2010 – Oct 2010 ScrumMaster – Contractor at AT&T through Accenture through Comsys Web project for the AT&T Roamer Management System tied to Oracle Databases through implementation of web programming using Java and various other technologies. Client facing interaction involves management of co-located onshore and offshore customer developer and contractor teams including End Users, Project Managers, Product Owners, Developers, Architects Managers, Directors and Vice Presidents. • Managed Daily Stand-ups, Backlogs, Sprint Planning Meetings, Retrospectives, Demos, Story Board, Writing and acted as Information Radiator by communicating needs and status to teams and management on a daily basis • Gathered input from all sources and pushed for collaborative efforts from developers, architects, product owners and users • Managed removal of impediments ranging from lack of communication to firewall issues and connectivity to development systems from international team • Assisted teams in Self-Organization Processes • Worked with Product Owners to prioritize backlogs and Sprint Planning • Collaborate with Cross-Functional teams to gather business requirements related to ongoing development using Agile Estimating and Applied User Stories Technologies: MyEclipse, Rally, Java, web conferencing, HTML, CSS, XML, Various Communication Tools, Web Conferencing, NetMeeting, White-boarding, Storyboarding, SharePoint

 

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