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Jeffrey Carpenter


Agile Coach, UnitedHealth Group

Location: Boston, MA


Certified ScrumMaster

Groups I belong to

Agile Boston


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Work experience

UnitedHealth Group, Agile Coach
July 2016 - Present, Boston, MA, United States
As the Solutions and Technology Agility Coach I’m responsible for championing Scrum across all Technology and Engineering programs, and helping teams adopt Agile values, principles and best practices as part of the Center for Excellence. I work across multiple teams to ensure consistency of approaches while encouraging teams locally to optimize and continually improve. Being an Agile leader I am responsible for determining how to mature the agile culture and process within the Optum Technology and Engineering projects to best serve current multi-office, multi-time zone, multi-cultural operating reality as well as provide continual analysis and planning to ensure agile practices are world class and are always aligned with operating reality as well as longer term strategic vision. By working with ScrumMasters, Product Owners, Development Leads and QA Leads in Scrum and other Agile methodologies, I provide ongoing agile training and mentoring on organizational best practices while defining, documenting and providing hands-on training for all critical agile roles as well as provide input for, as well as supporting, the tools that teams use.

TIE Kinetix, Inc., Technology Solutions Architect & CSM
April 2012 - March 2016, Tewksbury, MA, United States
Responsible for the corporate Agility and Scrum implementation as well as the planning, design, implementation and management of the global infrastructure and enterprise architecture, the overall engineering and standards strategy, and the communications to internal IT management and external service providers for locations in Burlington MA, St. Paul MN, Hoofddorp The Netherlands, Utrecht The Netherlands, and Montpellier France.

MedAssets, Manager, Technology & ScrumMaster
January 2010 - May 2011, Bedford, MA, United States
Brought extremely silo'd procedural COBOL team to Scrum. Replaced chaotic quarterly release process with reality based planning. Documented near doubling of team velocity.


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