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Douglas Watts



Certified ScrumMaster



Douglas Watts

Doug is a top-notch senior software engineer who combines team leadership with technical expertise, precision, and an industrious attitude to deliver high-quality software solutions to the non-profit community. For the past 3 years, Doug has been a core developer of LOB software applications at Sage North America's Non-Profit Solutions division where he has worked closely with a team of like-minded, goal-oriented professionals to deliver a grants management solution. Doug holds an MCTS in developing .NET Web Applications, an MCSE, and has recently obtained status as a Certified ScrumMaster. Doug has been successful in developing software in various industries including P&C, short-term finance, telecommunications, home-building, and grants management to name a few.  Doug values team-work, commitment, and customer satisfaction which make him a leader on scrum teams and a valuable mentor to scrum teams.


Work experience

Sage North America, Sr. Software Engineer
February 2010 - Present, Austin, Texas, United States
Primarily, I write line of business applications for the non-profit sector. My duties as a senior software engineer include planning, designing, and delivering working software within the project guidelines. Additional responsibilities include listening helping other team members, leading by example, and providing technical expertise for product and company initiatives. I was tasked with coming in and using existing web application and programming knowledge to help bring a new product idea from inception to public release withing a short amount of time. The project was a success and the product is now in it's 3rd release and has a growing customer base.

EX2 Collaborative Technology Solutions, Senior Software Engineer, C# & ASP.NET Web Development
June 2007 - January 2010, Austin, Texas, United States
Design and code fully-functional and integrated public web applications using Visual Studio 2005 and 2008 to deliver high volume ASP.NET 2.0, and 3.5 in C#,VB.NET, HTML, XML, CSS, AJAX, and JQuery web applications Gather requirements, create documentation and use cases for various public web sites in the home building industry including,, St. Joe (, and Design and code complex business objects using the latest in service-oriented architectures and framework technologies which include SQL Server 2000 and 2005, ASP.NET 2.0 & 3.5, C#, VB.NET, XML, CSS, HTML, JavaScript, and JQuery Design deployment strategies and deliver deployment ability through all environments using continuous integration techniques using Vault, NUnit, NANT scripts, and Visual Studio Designed a company-wide reusable framework for our home building web applications that function similar to Microsoft's application building blocks and included solutions for web caching and synchronization, logging, configuration, and session management. Design AJAX server components, JQuery front end controls, and JavaScript solutions to help drive sales and improve application usability Employ various SEO ranking improvement techniques

EZCorp, Inc., Senior Programmer Analyst, VB.NET, C# & ASP.NET
November 2006 - May 2007, Austin, Texas, United States
Design and code loan solutions in a complex framework of ASP, ASP.NET 2003, and ASP.NET 2005 using VB.NET, C#, XML, Web Services, CSS, HTML, and SQL Server 2000 and 2005 Gather requirements, create documentation and use cases for a transactional point-of-sale loan application Solve and code complex financial calculations used to create amortization schedules and calculate annual percentage rates in the VB.NET, C#, and ASP.NET languages leveraging web services, XML, SOAP, and SQL Server 2005 Report to senior management daily on overall project status and goal achievements

Broadwing Communications, Programmer Analyst II / Software Engineer, C# & ASP.NET 1.1
July 2005 - October 2006, Austin, Texas, United States
Gather requirements, create documentation and use cases for upgrading an existing project tracking application from a Win32 application to a fully functional C# & ASP.NET Web Application Analyze and design a solutions enhancements for a new engineering project tracking application keeping SQL Server 2000 and 2005, C#, ASP.NET 1.1 (later 2.0) as the core architecture Plan and develop a successful methodology for upgrading project tracking application from a Visual Basic 6.0 thick client application to a multi-tiered web-enabled platform written in C#.NET Successfully designed, coded, tested, and refined C# and ASP.NET web applications using XML, HTML, CSS, JavaScript, and Atlas (now known as Ajax)

Computer Sciences Corporation, Programmer Analyst/Product Implementation Specialist
March 2000 - June 2005, Austin, Texas, United States
Utilize high-level business management and technical expertise in application development and implementation. Responsible for all aspects of application implementation (at customer facilities mostly) from project start to finish. Negotiate application enhancement requests and form agreements based on customer contract and desires Dramatically improved applications and business processes positively impacting sales and customer service. Utilized strong interpersonal and communication capabilities in working with a wide range of company and customer personnel at all levels to gain valuable insight, avoid potential problems, and facilitate the timely completion of projects. Perform large data conversions for 12 major U.S. clients Redesigned product application interface standard to use SOAP and XML as opposed to out-dated communication methods

Computer Sciences Corporation, Call Center Team Lead
January 1998 - February 2000, Austin, Texas, United States
Employed extensive analytical and in-depth experience to successfully manage 14 Service Technicians in day-to-day Call Center Operations Applied extensive knowledge of call center and business process to drive projects to completion and success. Employed modern management, team building, and motivational techniques in the supervision and continual development of all staff. Applied in-depth analytical and organizational capabilities in the composition and consistent maintenance of all reports and documentation. Oversaw successful migration of the largest data center move CSC has ever performed.


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