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Christina Tracy


Quality Assurance Analyst II, PeopleMatter

Location: Charleston


Certified ScrumMaster


Work experience

PeopleMatter, Quality Assurance Analyst II
June 2010 - Present, Charleston, SC, United States
• Testing based on the Scrum process to support Agile Methodology. • Assist in development of business requirements. • Assist in development of user interface design requirements. • Tracking and maintaining defects within Team Foundation Server (TFS). • Backend database testing using Microsoft SQL Server. • iPad and minor mobile testing for client usability. • Perform functional, integration, deployment, compatibility, regression, and performance testing as needed to deliver quality products to our customers. • Understand software complexities to analyze potential problem areas. • Identify and execute an appropriate amount of test coverage, including the creation and execution of test plans and test cases. • Work with automation to create data sets and effectively increase test coverage and reduce test cycle time. • Self-prioritize tasks and share knowledge with team members. • Participate in bug triage and manage priority and criticality of outstanding issues. • Monitor the workload of others by assigning appropriate tasks if necessary. • Provides and receives directions to and from other team members by being available to answer questions and review others areas of responsibilities in the product. • Collaborate across teams to evaluate and suggest improvements to the software development process. • Collaborate with off shore teams to ensure Quality Assurance standards of products were being met based on requirements and need to clients. • Demo presentations of product to key stakeholders and management after Scrum sprints when needed. • Production support immediately following major production releases. • Assisted in training of new QA hires to reduce ramp up time. • Assisted in QA Training Manual for new developers and QA team members.

Winn Dixie, Quality Assurance Analyst I
June 2007 - November 2009, Jacksonville, FL, United States
• Test Lead for Winn-Dixie Stores Inc. related applications. • Managing, setting up and testing projects from conception to completion. • Assisting in development of Business Requirements when needed. • Point of Sales (POS) Testing. • IBM Websphere Portal Testing. • Manual testing in conjunction with HP Quality Center. • Testing rules against the business requirements. • Report and track defects in conjunction with HP Quality Center. • Create and maintain test cases per business requirements through HP Quality Center. • Working directly with Business Analysts to discuss business requirements. • Working directly with Application Developers to resolve application defects. • Recording and running automated test scripts in conjunction with Quick Test Pro (QTP). • Regression testing. • Set up Winn-Dixie Stores Inc. business requirements in HP Quality Center. • Set up Test Lab in HP Quality Center.

Kemper Auto and Home Insurance, Senior Software Tester
December 2005 - May 2007, Jacksonville, FL, United States
• Testing Right Price Web in conjunction with Mercury Quality Center. • Testing rules against the Right Price Web application. • Report and track defects against Right Price Web in conjunction with Mercury Quality Center. • User Acceptance Testing (UAT). • Follow up with developers to get issues and defects resolved. • Follow up with testers to resolve and close issues. • Run daily test case/ defect reports for management. • Create test cases as per Kemper Insurance Business requirements through Mercury Quality Center. • Running automated test case through Mercury Quality Center and Quick Test Pro (QTP) daily and checking for accuracy against Right Price Web. • Debugging automated test cases through Quick Test Pro (QTP).


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