An eighteen year veteran of the software Industry with a background in business development and a short tour in the US Foreign Service. Having served both large multinationals and small start-ups, I bring a range of experiences to bear to any role. All of my roles have involved project management, technical writing and managing successful small groups. My philosophy is that happy team members create better software that wins new business. Creating a happy small group requires a mixture of trust, respect, creative conflict, and accountability.
Shortly after arriving in New England, I was hired to fill a business development role for a small micro-computer application start-up with three employees in the US, ten developers overseas and no revenues.
When the need for an in-house technical writer emerged, I filled that role. That company ended up selling product through every major consumer technology brick-and-mortar retailer. As sales of our shrink-wrapped website development tool began to ramp up, I stood up a technical support team and trained each representative how to convert specific incoming calls into customers of our new web hosting division. When we launched our first shrink-wrapped E-commerce product, I wrote the functional spec for the online wizard that enabled our small business owners/users to accept their first credit card orders over the Internet.
My first SAAS opportunity came about in 2003 and that has been my focus ever since.
Agile Project Manager at Commonwealth Financial Network
Coaching 4 Scrum teams co-located in Waltham
May 12, 2014 to Present
Agile Project Manager at Pearson Technology
4 teams co-located in Boston
3 teams located in Arizona
2 teams in India
March 26, 2014 through May 9, 2014 - Person "Realize" product team
Agile Project Manager at Omgeo, LLC
1 Scrum team, 1 Kanban team
June 10, 2013 through December 31, 2013 - Central Trade Manager team
Agile Coach / Scrum Master at Koko Fitness, Inc.
2 Scrum teams served
Stood up one non-software team (Marketing, Koko 2.0 Product Launch, Feb. 2013)
October 15, 2013 through May 17, 2013 - Koko Innovation Labs team
Scrum Master at Cisco Systems, Inc.
2 Scrum teams
April 2, 2012 through October 4, 2013 - SocialMiner Program
Agile QA Manager
April 26, 2011 through January 26, 2012
Agile roles served at Power Advocate, Inc.
SAAS teams served as ScrumMaster:
October 26, 2009 through January 5, 2010 - Market Intelligence
January 5, 2010 through August 17, 2010 - Cost Intelligence and Contract Intelligence
August 17, 2010 through April 26, 2011 - Contract Intelligence and Spend Intelligence/Sourcing Intelligence
Proxy Product Owner:
January 9, 2009 through October 26, 2009