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Bernd Lucks


Senior Management Consultant, Indian Health Service

Location: Henrico, VA


Certified ScrumMaster


Groups I belong to



I have an international cross-industry background with core skills in banking, finance, management consulting, operations management, organizational leadership, and strategic planning. My specialized focus and experience are in Health Care IT, PMO best practices and change management, program and project management, and SDLC management.

My passion is the improvement of existing and development of new PMOs and programs through optimized governance and processes, and the establishment of best practices to ensure efficient and scalable steady-state operations.

Work experience

Indian Health Service (ASRC Federal DNC), Senior Management Consultant
May 2014 - Present, Henrico, VA
Serving as management consultant to the C-suite management team • Managing $30M Meaningful Use Stage 3 Program & 2015 EHR certification • Managing $600K Meaningful Stage 2 Clinical Quality Measure reporting tool project • Supporting divisional strategic and tactical planning initiatives • Managing divisional 18-month tactical roadmap • Managed $800K software deployment program to over 350 healthcare facilities nationwide • Drove cross-functional SME teams in health policy-making • Managed development of next-generation EA/SOA blueprint to replace aging legacy architecture • Piloted proof-of-concept implementation of new PMO tools and processes

Driscoll's, Sr. IT Project Manager
December 2012 - April 2014, Watsonville, CA
• Served as Sr. PM on PMO supporting a global organization of over 5K end users and $2B revenue • Managed rotating portfolio of 8-12 projects between $100K and $3M budget using Agile & Waterfall • Managed cross-functional, collocated and globally-distributed teams of internal/external resources • Oversaw projects varying in scope from proprietary development, MS Dynamics AX customization, infrastructure, data center migration, third party vendor implementations, and BI solutions • Migrated global project portfolio to Project Server and developed enterprise resource plan

Indian Health Service (CAS Severn & Serco-NA), Deputy Program Manager
December 2009 - December 2012, Albuquerque, NM
• Served as Deputy Program Manager and program-level Project Manager for software development and maintenance projects under the Practice Management contract • Managed Agile and Waterfall portfolio of over 40 projects in excess of $5M annually • Served as Scrum Master and aided Product Owner in portfolio transition from Waterfall to Agile • Adapted CPIC/Exhibit E300 earned value management and -reporting to Agile • Member of RPMS Investment PMO community and panels • Coordinated program transition and upgrade to ICD-10

ABC Coding Solutions, Chief Information Officer
July 2006 - October 2009, Albuquerque, NM
• Managed IT, Software Development and Operations • Served Product Manager for Company services, print and digital products • Served as liaison as for healthcare industry IT standards liaison • Conducted analysis & planning for ANSI X12N version upgrade to 5010 & ICD-9 upgrade to ICD-10 • Streamlined labor-intensive proprietary manual legislative research and update processes into automated process for significant operational cost reduction

ABC Coding Solutions, Chief Operating Officer
April 2002 - July 2006, Albuquerque, NM
• Managed IT, R&D and Operations with annual budgets in excess of $2M • Managed company IP, including copyrights, patents, and medical billing code & terminology set for over 4,000 modalities of care • Managed portfolio of over 600 print and electronic publications • Managed HHS-authorized nationwide project to enroll 12K+ healthcare entities into a billing pilot • Managed $1.7M Department of Energy terminology standardization project


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