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Avinash Swami

  

Scrum Coach, Randstad Technologies

Location: Charlotte, NC USA


Certifications

Certified ScrumMaster

Groups I belong to

Agile-Carolinas

Biography

  • Avinash M Swami                                                              

    Certified ScrumMaster from ScrumAlliance.org London UK

     

    avinashswami@gmail.com

    http://www.linkedin.com/in/avinashswamiscrummaster

     

     

    Phone: +1 602 541 1411

    Qualification: B. E. Computer Science & Engineering (1999)

     

    Career Objective:

    Achieve a stature, globally competitive career in the field of Agile Coaching, Program Management, Project Management by being resourceful, innovative and flexible; to enhance the development of the organization resulting in the evolution of my professional growth.

     

    Profile

  • Total 16.5 years of IT professional experience with Agile project management, Agile Coaching, Program Management, Test Management, strategy & design, change control & configuration, script automation, and quality control
  • Being an agile coach was able to help the organization to transform from SDLC to agile by training and mentoring. Able to be evident with different metrics to show effective transformation
  • Proficient with Enterprise/Program level Agile Transformation, Agile project management, Agile Testing, Agile development and practicing it extensively for last 8.5 years.
  • I have a white paper published on Global and cultural challenges in building virtual teams”
  • My automation work was published in Fannie Mae newsletter for the faster report data verification
  • Specialized in working with product organization and services organization with varied domains of finance, health, banking, insurance, mortgage, BI, data warehousing etc.
  • Extensive knowledge Agile frameworks, different quality methodologies and development methodologies, Globalization verification test
  • Prepared Release plans, Project plans, resourcing and budgeting at program level
  • Managed big teams – worked as Agile Process SME, Program Manager, Program Test manager, Project Manager and Automation specialist.
  • Proficient in analyzing and translating business requirements to system definitions and solutions.
  • Efficiently managed ServiceNow project for different custom implementations
  • Efficiently worked with Sales Marketing team to develop PoCs and smart customized solutions for customers using  technology and product suite
  • Customer interaction skills with extensive experience in dealing with clients from various segments of Banking/ Finance, Distribution, Retail, Healthcare, and e-Commerce business industry.
  • Self-starter and team player with excellent communication, interpersonal and mentoring skills and a quick learner of new tools and technology
  • Skill Set

    Agile Frameworks

    Agile/Scrum development

    Enterprise Level Agile Transformation

    Test Driven Development

    Agile Coaching

    Program & Project Management

    Project Planning

    Forecasting

    Resourcing planning and Staffing at program level

    Estimation and Cost Planning

    Release Planning and Management

    Requirements Traceability Matrix

    Test Focus Areas

    Server-side testing, web security, system workload and performance, operability tests, server virtualization, data migration, and continuity of process.

    Automation Frameworks

    Test Scripts Modularity, Test Library Architecture, Hybrid test Automation, Data driven Automation

    IBM Rational Tools

    Rational Portfolio Manager, Rational Team Concert (RTC), RequisitePro, ClearQuest,

    HP Mercury Tools

    HP ALM, Test Director, QuickTest Pro, WinRunner, Agile Accelerator

    Automation Scripts

    TSL, VB script, Java Script

    Programming Languages

    Java, C, C++, VB scripts

    Quality Assurance

    Six Sigma, SOA, CMM, Rational Unified Process

    Performance Testing

    System workload and endurance, scalability, System interfaces and spike testing

     

    Professional Experience

    Scrum Coach & Program Manager                RandStad Technologies, USA

     

    Client: Wells Fargo, Charlotte NC                                                                                                    Oct 2016 to till date

    Scrum Coach & Scrum Master

  • Provide Agile Scrum coaching and training to the organization in order to grow and continuously improve the delivery
  • Facilitate teams to transition from SDLC to Scrum, both onshore and offshore team in India
  • Enterprise level Agile transformation Planning and implementation
  • Facilitate scrum from program, project, team to individual level
  • Leading multiple scrum teams and mentoring individuals for agile behavior
  • Coordinating and communicating the values of Agile to top management evident with metrics and velocity
  • Able to bridge the gap with appropriate guidance and eliminating myths
  • Working closely with technology teams and bringing the synergy at program level to resolve dependencies
  • Establishing trainings, workshops for teams both offshore and onshore and training
  • Also try to be part of the team and work very closely with developers, QAs, DBAs and all dependent entities; make sure they depict the agile behavior and evolve from sprint to sprint
  • Helping the senior management for buy-in the methodology
  •  

    Client: Wells Fargo, Charlotte NC                                                                                                    June 2015 - Jan 2016

    Scrum Coach & Scrum Master

  • Provide Agile Scrum coaching and training to the organization in order to grow and continuously improve the delivery
  • Facilitate teams to transition from SDLC to Scrum, both onshore and offshore team in India
  • Facilitate scrum from program, project, team to individual level
  • Leading multiple scrum teams and mentoring individuals for agile behavior
  • Coordinating and communicating the values of Agile to top management evident with metrics and velocity
  • Able to bridge the gap with appropriate guidance and eliminating myths
  • Working closely with technology teams and bringing the synergy at program level to resolve dependencies
  • Establishing trainings, workshops for teams both offshore and onshore and training
  • Also try to be part of the team and work very closely with developers, QAs, DBAs and all dependent entities; make sure they depict the agile behavior and evolve from sprint to sprint
  • Helping the senior management for buy-in the methodology
  •  

     

    Client: TIAA-CREF, Charlotte NC                                                                                                       May 2013 to May 2015

    Scrum Coach & Program Manager

  • Provide Agile Scrum coaching and training to the organization in order to grow and continuously improve the delivery
  • Facilitate teams to transition from SDLC to Scrum
  • Successfully implemented different projects of varying size and complexity
  • Providing Scrum adoption guidance to Leadership; and work with Teams to implement and execute Scrum practices and techniques.
  • Combine of strategy and coaching work to plan and execute the enterprise Scrum adoption program and Agile coaching with teams, individuals and leaders, including Managing Directors.
  • Train raw ScrumMasters for a novice team, Product Owners in a cost efficient and productive way.
  • Delivering training courses, documenting consulting deliverables, mentoring a team on Agile practices that will take them to the next level
  • Worked as a Program Manager for a Data warehouse project and managed budget, scope and business relationship
  • Built a highly effective SharePoint delivery team comprised of onshore and offshore resourced.
  • Lead to a one of a kind SharePoint 2013 solution that has been a “gold standard” for organization wide which is being consulted by different groups in organization.
  •  

     

    May 2008 – May 2013             Program Manager/Scrummaster           IBM India Pvt. Ltd.

    SunTrust Bank, Richmond VA                                                                                                            Jan 2013 to May 2013

    Mortgage BI Program Manager

  • Managing multiple data warehouse projects of data decommissioning, creating data mart for consumers, use of BI tools for improving data quality and data massaging activities, restructuring the database, report generation etc.
  • Responsible for project planning and estimation, Resource planning and staffing, managing stakeholders for requirement gathering and providing solution.
  • End to end project management
  • Developed PoCs for multiple BI offerings from the market
  •  

    Export Blue – American Express Phoenix, USA                                                                             Jan 2012 to Dec 2012

    Program Manager/ScrumMaster

  • Managing Agile Projects for American Express at Phoenix AZ, Helping AMEX to implement agile projects being a scrummaster
  • Coaching and facilitating project managers and team for Scrum Methodology.
  • Responsible for project planning and estimation, Resource planning and staffing, managing stakeholders for requirement gathering and providing solution.
  • Worked on providing solution for cloud to cloud communication using ServiceNow. This cutting edge project was first foray into provisioning servers on an external cloud and automating the deployment process
  • Custom development for problem management, incident management, catalog management, Asset management etc.
  • End to end project management
  •  

    Aviva, Norwich UK                                                                                                                               Jun 2011 – Dec 2011

    Program Test Manager (PTM) for insurance project

  • Managed 7 projects as PTM with responsibilities of resource estimation, test effort estimation, mentoring test managers for test strategy during the entire test life cycle.
  • Managing stakeholders is one of the key activities as part of my profile
  • Also working as a facilitator for agile projects at Aviva by providing inputs from Agile project management perspective.
  •  

    Aviva, Norwich UK                                                                                                                               Jul 2010 – May 2011

  • IBM India Pvt Ltd is working with Aviva, Norwich Union earlier to manage their projects for QA activities.
  • Managed 5 projects in the span of 10 months for quarterly release cycles.
  • Responsibilities involve overall test planning for strategy and every aspect of functional testing, performance testing, integration testing etc.
  • Communicating and managing the project by providing inputs to different stakeholders and tracking the project activities for testing.
  • Managing the team for appropriate process transactions during day to day test activities, defect management, test data management and resource management, mentor for Agile testing and agile coach
  • As a ScrumMaster mentored team members on agile methodology and facilitated the development work and QA activities in right sense. I also conducted sessions for different departments at India Software Lab on Rational Team Concert
  • I got a white paper published on “Global and cultural challenges in building virtual teams”
  •  

    Cognos, an IBM Company, Pune                                                                                       1 Feb 2008 – 3 Jul 2010

    Cognos, an IBM company, is the world leader in business intelligence (BI) and performance management solutions. We provide world-class enterprise BI, planning and consolidation software and services to help companies plan, understand and manage financial and operational performance.

  • I was working as a Development Manager, handling a team of 12 people.
  • Responsible for setting up the system quality development team in Pune, India
  • First team in ISL (India Software Lab) Pune implementing agile methodology and implementing Rational Team Concert for agile management.
  • Responsible for planning and executing team activities, design and development of test framework using Java and XML
  • This was an agile project involving teams from Canada, India and UK as part on one scrum team.
  • Effective use of RTC helped to establish confidence and self-sufficiency among the team members for agile methodology
  • The test framework is developed to test cognos product using keyword driven methodology
  • Also supported maintenance and enhancement of CATI – Cognos Automation Test Infrastructure
  • Cognos was acquired by IBM and officially I become IBM employee on May 1, 2008
  •  

    Jun 05 – Dec 07            Sr Quality Analyst                                ITUpdates Inc. USA               

     

    ITUpdates Inc. is a leading provider of end-to-end, technology-enabled business solutions, including ERP, SCM, PLM, WMS, CRM, portal, e-commerce, application development, project services, e-learning, training, staffing, call center, and global sourcing solutions.

     

    Projects Managed at different client locations –

    Fannie Mae, Herndon, VA, USA                                                                                        Sept 2006 – Sep 2007

  • Worked as a Senior QA Analyst at Fannie Mae – a mortgage company in USA.
  • Solely responsible for analysis of different modules and defining test strategy, approach and inventing methodologies for critical projects.
  • Planning and executing test cases using Mercury Quality Center, Quick Test Professional. Planning of test activities with Team Lead and communicating the same with Project Manager.
  • Planning and executing review activities for test cases and test plans, automation scripts etc.
  • Design and code automation test scripts using Mercury Quick Test Pro (QTP.
    Support test automation project with the development and maintenance of test plans, cases, and script.
  • Planning review activities for different modules and communicating with Senior management for the same.
  • Customization and modularization of test scripts
  • My automation work was published in Fannie Mae newsletter for the faster report data verification
  •  

    FMGlobal, Johnston, RI, USA                                                                                            Mar 2006 – Sept 2006

    Responsibilities:

  • Working as a Senior Automation Expert at FMGlobal is one of the leading Insurance Company.
  • Solely responsible for automation of test cases and execution of them for smoke tests as well regression test using tools Empirix and Quick Test Professional.
  • Planning the test activities with Development Team Lead and communicating the same with Project Manager.
  • Planning the testing activities manual testing, smoke testing and performance testing.
  • Identifying the need of compiled modules in automation for the projects and give training to testing team on the same.
  • Planning and executing the code review activities for the test team; defining coding standards for scripting.
  •  

    US Bank, St Paul, MN                                                                                                          Jun 2005 – Mar 2006

    Responsibilities:

  • Working as senior automation expert and responsible for co-ordination with the development and testing team.
  • Solely responsible for the automation of test cases and execution of them for regression testing using tools WinRunner and TestDirector.
  • Planning test activities with Development Team Lead and communicating the same with Project Manager.
  • Part of innovation team for the automation framework for web and mainframe applications
  • Identifying need of compiled modules in automation for the projects and give training to testing team on the same
  •  

    Oct 04 – May 05                   Software Quality Analyst              Abacus Consultancy Services, USA                    

    Abacus has organized training in Pune India from Oct 2004 till Dec 2004

    Project Undertaken

    Misys Health Care Systems, Raleigh NC                                                                          Feb 2005 – May 2005

    Project Description: Misys EMR is a flexible Electronic Medical Report system that expedites record keeping processes and enables physicians to retrieve and input patient data anywhere, anytime, from a PC. The modularly designed product – which is part of the Misys Optimum family of solutions – provides electronic capabilities for routine tasks related to clinical data (such as transcription, imaging, orders management, messaging and prescription writing), as well as a wireless point-of-care solution for physicians in the examination room

    Responsibilities:

  • Design and code automation test scripts using Mercury Quick Test Pro (QTP.
    Support test automation project with the development and maintenance of test plans, cases, and script.
  • Working with automation team members to automate 1200 test cases using a keyword driven approach. The framework uses SQL server database to store application objects, engine scripts to dynamically generate Quick Test Professional commands, and MS Excel to drive automated test cases.
  • Writing user-defined functions to work with custom objects such as searching through a FlexGrid to find information in a cell. 
  • Creating scripts to generate new keywords for input, output, and validation. Writing SQL queries to dynamically retrieve information from database for input values. Testing automated test cases in different environments and databases. Troubleshooting execution errors.
  •  

    1 Mar 01 – 2 Sept 04     Software Engineer and QA Specialist      Indicus Software Pvt Ltd Pune

    SQA and Member of SEPG

    To achieve degree of excellence in software processes in the company, the quality assurance activities are initiated by myself, and responsible for all aspects of Software Quality Assurance and with the prime responsibility of Quality Management and Software Engineering Process Group (SEPG), extensively involved in process definition, documentation of quality systems, as initiator for peer reviews in the organization, have been coordinating with cross project / product peer reviews.

    Job responsibilities as SQA:

  • Planning, initiating and tracking of software quality assurance activities.
  • Verification for adherence of software products and processes to the applicable standards, procedures, and requirements
  • Communicating with senior management, affected groups and individuals for software quality assurance activities and results
  • Escalating and resolving the issues those are not in compliance with the defined processes
  • Discovering and defining current and new dimensions of quality to enable process improvement with objective of 'Doing Things Better'
  • Analyzing all aspects of a development, delivery, and maintenance cycle - including ideas, designs, produced software, installation, release, manuals, documentation and training
  • Defect management and bug analysis for patterns of types of bugs, nature of bugs, severity and defect inception stage across projects to reduce the cost of quality for a product / project.
  • Streamlined the change management process
  • Writing technical documents and conducting user training.
  •  

    As a member of SEPG group following activities have been undertaken:

  • Initiated process focus in Quality Management System
  • Focused on issues of bug tracking and defect management systems.
  • Effective reporting system to management and communication to top management along with actions points to be implemented to over all increase the level of Customer Confidence in project / product quality.
  • Inculcating the quality culture and striving for achieving excellence in Quality Management.
  • Tailored standards as per organizational goals and objectives.
  • Defining standards for Usability, Portability, Scalability, Performance, Maintainability
  • Defining process models and working methodology for various phases for SDLC as Requirements, Design, Testing, Release, Configuration Management and Product Management.
  •  

    Testing Team Lead

    Responsibilities:

  • Testing framework to cater to various types of testing as Load testing, Performance testing, GUI testing, Stress test, Unit testing, Integration testing, Functional testing, Non-functional testing, Test Automation, Test Design.
  • Evolving the test activities in a dynamic infrastructure.
  • Evaluation of automated testing tools and training imparted on need based and task based approach.
  • Involve in gathered specifications and requirements from development personnel prior to testing.
  • Involved in code reviews, code walk through and modularization of previously written code.
  • Customization and modularization of test scripts
  • Verifying database stored procedures, API interfaces, web service interfaces and user interfaces a kind of White Box Testing
  •  

    Oct 99 – Feb 01   Software Programmer    Skynet Software Solutions Pvt Ltd

  • Analyzed requirements and developed customized solutions for different vendors for their inventory management
  • Developed customized solution for test data recording and statistical reports
  • Communicating with client for refinement of requirements
  • Environment – VB, ASP, XML, JavaScript, Oracle, MSSQL.
  •  

     

    References: Available upon request

    Linkedin Profile - http://www.linkedin.com/in/avinashswamiscrummaster

 

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