Arian Jacobs started her career as a researcher at Utrecht University on the subject of biological classification and species concepts. This subject made her interested in analysing and classifying knowledge in a more general perspective. After some years of working as an information analyst at an ICT consultancy bureau, she continued her career at the Dutch Tax and Customs Administration as a knowledge analyst, specialised in analysing and modelling legislation and legal expert knowledge. Since 2004, Arian works as a senior Business Rules Management consultant at O&i. Her main focus points are implementing (business) rule management at an enterprise level in governmental organisations, coaching rule analysts and managing rule analyst teams using Scrum.