Program and Project Manager | Scrum Master
Coordinate and influence cross-functional teams to deliver innovation
Accomplished systems and software product development leader, influencing cross-functional teams and multi-cultural engineering groups to deliver innovative new technology to market. Repeated success in implementing best practices, identifying efficiencies and increasing team throughput. Proficient in moving teams through the transformation process in adopting new methodologies and technologies. Effectively manages multiple projects concurrently through all phases of the software development life cycle.
Portfolio Management | Agile Development Processes | Change Management
Risk Management | Conflict Resolution | Virtual Teams
Scrum Framework Methodology | Roadmap Management | Budgeting - Forecasting - Estimating
Liberty Mutual Insurance, Boston, MA, October 2016 - Present
Call Center (customer support), and the front end, system of engagement (SOE). On a new critical illness insurance application. - See more at: https://www.scrumalliance.org/community/profile/ajackson6#sthash.Wz5QhOaB.dpuf
Cengage Learning Inc., Boston, MA June 2015 - August 2016
Project Lead, Contract Position – SOA Platforms
Providing Scrum Master and Project Manager Leadership to three geographically disperse teams. Driving multiple Service Oriented Architecture (SOA) projects supporting the company’s transition to a SOA model.
Biogen Inc., Cambridge, MA 2014 – April 2015
Senior IT Project Manager, Contract Position – Safety and Regulation
As the IT champion of a safety program, facilitated and coordinated the migration of two adverse event reporting systems (AERS), integrating them onto a single COTS AERS validated platform.
PerkinElmer Inc., Waltham, MA 2011 - 2014
Program and Project Manager – Data Analytics and Visualization – (One Year)
Facilitated the planning, development execution, release, and launch of Data Analytics and Visualization commercial applications. Led multiple scrum teams working with four product owners, grooming product backlogs, managing a portfolio of projects prioritizing them and defining the product line roadmap.
Enabled global deployment of Spotfire applications on client enterprise servers and external facing SAAS servers in the US and Asia. Provided customers immediate access to the latest Spotfire releases.
Delivered one new cutting-edge Spotfire analytical product addin (High Content Profiler) and 3 different major analytical product upgrades with an on-time and on-budget delivery in an 11 month period.
Program and Project Manager – Enterprise System Applications – (Two Years)
Accountable for all Enterprise commercial software applications including Oracle enabled E-Notebook, Inventory, and Registration. Partnered with the Services Group in customer engagements. Facilitated the creation of the product line roadmaps through a portfolio management prioritization process.
Facilitated development of new SAAS deployed E-Notebook hosted by Amazon web services (http://www.cambridgesoft.com/Ensemble_for_Biology/Elements/Default.aspx).
Coached 5 Agile Scrum teams in 4 time zones delivering the 2014 general release of E-Notebook providing an efficient upgrade path for all global pharmaceutical customers.
CambridgeSoft, Cambridge, MA (acquired by PerkinElmer, 2011) 2006 - 2011
Project Manager - Scrum Master
Built an integrated team of onshore and offshore (China, Belarus, India) resources and led them through a transformation from traditional Project Management to a development methodology utilizing the Scrum Framework.
Delivered faster identification of regression bugs and issues through the implementation of continuous integration using Cruisecontrol.Net and Visualbuild Pro; allowing for automated build, deployment, and testing of the latest source code.
CALIPER LIFE SCIENCES, Hopkinton, MA (acquired by PerkinElmer, 2011) 2004 - 2006
System Technical Lead
Led development of system control software (iLinkPro) for assay automation, integrating systems consisting of liquid handling robots, robotic arms, and third party instruments.
Deployed and upgraded customer production systems in the field.
Designed and developed individual automation controls for third party instruments; involving all phases of development from requirements to creation of installation package.
Additional Relevant Experience
TERADYNE, North Reading, MA – Runtime Technical Lead
Designed and developed persistent data storage and interfaces for AOI system. Optimized runtime module memory and performance requirements to meet customer target production line beat rate of 7 seconds.
CISCO SYSTEMS, Chelmsford, MA – Senior Software Engineer
Designed web based user interface in Java Swing for a generic network component management system utilizing SNMP. Implemented user interface using command pattern that allowed easy implementation of automated regression testing.
GENRAD, Inc. North Reading, MA (acquired by Teradyne, 2001) – Technical Lead
Drove requirements and integration of HILO digital logic simulator, enabling seamless integration with 2750 combinational tester, providing automatic test generation. Designed and developed Object Oriented databases for a family of circuit board assembly inspection stations.
Education & Professional Development
Master of Science (MS), Project & Program Management, Brandeis University, Waltham, MA
Master of Science (MS), Systems Engineering, Boston University, Boston, MA
Bachelor of Science (BS), Electrical/Computer Engineering, Tufts University, Medford, MA
Project Management Professional (PMP), Project Management Institute
Certified Scrum Master (CSM), Scrum Alliance
Biological Sequence Analysis – Brandeis, Masters of Science Program in Bioinformatics
Protein Structural Analysis – Brandeis, Masters of Science Program in Bioinformatics
Android Frameworks and APIs
Presenting Data & Information, One Day Seminar presented by Edward Tufte
Redefining the PMO, Two Day Workshop with Mark Price Parry, Michael Wood, and Andy Jordan
Laboratory Robotics Interest Group
Association for Computing Machinery
Institute of Electrical and Electronics Engineers