Angela Jackson works with business users, development teams and suppliers researching, analysing, delivering and continuously enhancing transformational service design, channels and digital products that provide innovation and efficiencies to businesses.
Angela has considerable experience in successful Product Development and Management owning all stages of the Service or Product Lifecycle
January 2016 - July 2017, Bournemouth, Dorset, GB
Leading the research, business cases and prioritisation of the portfolio roadmap and portfolio implementation. Scaled Agile Framework and Scrum. Providing quarterly direction and sufficiently researched vision, features and success criteria for development teams. Working with Cloud and on premise Platform Managers and external suppliers to deliver augmented add value solutions. Working with stakeholders, customers, third party suppliers and agile development teams to deliver products, features and tools for businesses to save time and money and increase sales and market share. Working with internal Directors and Heads of Groups to provide the tools to successfully launch, support and measure augmented end to end services including ROI, marketing strategy, research, data insights and analytics.
HM Land Registry GOV.UK, Product Manager
January 2007 - December 2015, Plymouth, Devon, GB
Delivering innovative and secure digital solutions for the secured loan and remortgage market. Owner of the Digital Mortgage transactional roadmap for business customers who are looking to reduce their costs through secure integrated API solutions. Leader of the multi-disciplinary agile delivery team developing the Digital Mortgage beta service for borrowers which will launch to market by April 2016. The Digital Mortgage is being built in partnership with Lenders, Conveyancer agents and intermediaries including cloud providers to support an easy, quick and secure fully online loan (mortgage) experience for homeowners.
Leader of the multi-disciplinary agile team delivering a secure remortgage web interface with digital signing solution to improve the user experience for borrowers requiring secured loans from their Lender.
Leader of User researcher and Product Owner cohorts
Lead assessor for Government Digital Service standard assessments for Department of Business Innovation and Skills