Building Networks of High-Performing Teams Using Known, Stable Interfaces (KSIs) of Human Interactions
Brian Rivera and Chris Alexander
Track: Dealing with Uncertainty [Ri]
Self-similarity applied to human interactions: the key to building anti-fragile organizations in today’s VUCA world.
Primary Learning Objectives:
- Self-Organizing only applies to tasks, not to teaming or teamwork.
- Teaming Behaviors can be learned.
- Self-Similar cognitive and social skills combined with Scrum are the key to building networks of high-performing teams—the hallmark of anti-fragile organizations.
Secondary Learning Objectives:
- Introduction to The Behaviors of High-Performing Teams Decision Making Assertiveness Task/ Mission Analysis Communication Leadership Adaptability Situational Awareness
- Introduction to the Principles of High-Performing Teams.
- Preoccupation with Failure
- Reluctance to Simplify
- Sensitivity Operations
- Commitment to Resilience
- Deference to Expertise
- The Principles of Anticipation
- The Principles of Containment
- Introduction to Black Box Thinking
- Failure is hardwired into aviation
- Understand how to apply the idea of KSIs to Human Interactions
- Quick overview of Complex Adaptive Systems Applied to People
- Shared Mental Models
Culture, Agility, and Being Human in the Workplace
Track: Empowering People [Shu]
Delves into company culture with real-world examples of successes and failures in creating & maintaining a dynamic, get-stuff-done culture.
- A better understanding of what culture is and is not
- Understanding why caring about organizational culture is important, particularly in the knowledge worker economy
- Some ideas to bring back “home” to try with your team, organization or company to foster a better culture and to communicate why investing in culture has a positive ROI
- Awareness of red flags and things to look for or avoid in the quest to build a better culture
How to grow your organization resilience and anti-fragility
Track: Amplify Learning [Ha]
There is still a lot of uncertainty when it comes to make an organization resilient or better yet anti-fragile, ready for the challenge?
- Understanding how culture can be changed to support organizational strategy
- Learning how to feedback operational dysfunctions at a strategic level
- Creating a self-to-fail environment to accelerate learning
- Creating a learning organization
- What makes your organization anti-fragile vs resilient
If you Need to Start a Project, You've Already Failed
Track: Dealing with Uncertainty [Ha]
We live in a "continuous" world; integration, delivery, feedback, etc. By definition projects aren't continuous - so what's the alternative?
- Why #noprojects
- How to define outcomes (rather than outputs) and use this as the key organizational driver of work
- The structure of an Outcome Profile
- How to use the Activity Canvas to manage a continuous flow of work
- How to identify shadow projects
Improving Scrum with Lean Thinking
Nuno Rafael Gomes
Track: Effectiveness over Efficiency [Ri]
Scrum is a framework for developing and sustaining complex products.
How can we improve it with Lean Thinking?
On this session you will learn the basics of Lean Thinking applied to product development with Scrum. Some of the topics that will be covered are:
- Seeing Scrum through the Lean Lens.
- Lean Software Development Principles.
- People First.
- Types of Flow.
- Pull versus Push.
- Value versus Waste.
- Types of Waste.
- Eliminating Waste.
- Kaizen versus Kaikaku.
- Kaizen applied onto product improvement.
- Kaizen applied onto process improvement.
- Effectiveness versus Efficiency.
- Capacity versus Demand.
- Queueing Theory.
- Theory of Constraints.
- Value streams, Workflows, and Kanban boards.
- Some proven Lean practices.
- The knowledge acquired that will allow you to improve your engineering practices and product development processes, and hence, the autonomy and mastery of your teams.
Using Private Beta User Groups and Powerful Feedback Mechanisms to evolve and shape highly valuable products - A UK Public Sector Case Study
Tim Beattie and Kris Fields
Track: Effectiveness over Efficiency [Ha]
Harnessing the power of Web Analytics, in-application feedback and user testing to inform a continuous feedback loop.
- Understand the power of combining physical user testing and in-application feedback mechanisms to create a continuous feedback loop to ensure a product evolves to be the “right” thing for its target users.
- Learn through practical examples of a real scaled scrum project how to canvas a diverse user base made up of multiple different segments and use a private beta to “fail fast” if necessary!
- Using web analytics to drive backlog refinement and influence the direction of a product to ensure what we’ve built is actually useful!
- How a project’s MVP should be laser focused on validating key design hypothesis early.
What did they *Really* Want? Bottom Line Impacts of Customer Collaboration
Track: Effectiveness over Efficiency [Shu]
Ever hear a customer say “That’s what I asked for, but not what I needed.”? Come directly experience collaboration over contracts.
- discover behavioral tendencies that might diminish customer collaboration
- demonstrate and quantify the effects on business outcomes of improving collaboration
- discuss the impact of Early and Continuous Delivery on not only satisfying requirements, but also increasing collaboration and communication with customers