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Certified Scrum Product Owner®
3/1/2013 12:00:00 AM Jeff Patton and Associates Agile India Sheraton Bangalore Bangalore India 12.9924521 77.5858489 25000 rs


Jeff Patton and Associates


  • Course

    Date: 1-2 March, 2013
    Location: Bangalore, India

    Regular Price: 25,000 rs

    Product ownership is one of the most difficult and critical roles in Scrum

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    Are you a product owner struggling to find time to understand your role in a Scrum or agile process? Are you faced with competing demands from people both inside and outside of your team? Do you work with a hungry team eager for details on what’s in the next sprint? Does your team complain they never get enough of your time, while you work long hours trying to keep up?

    While there are some real advantages to Scrum, product owners are often overwhelmed with the process and long for the days of their old process. If you’re struggling with any of these problems, this is the course for you.

    This 2-day course is directed at helping you perform effectively as a Scrum product owner

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    In this information-packed course, expert agilista, and experienced product manager, Jeff Patton, will provide you with the core concepts and skills to work effectively as a Scrum product owner. Moving beyond just learning the Scrum role responsibilities, you’ll be exposed to proven practices for effectively fulfilling your responsibilities within a Scrum process framework.

    Course Benefits and Practices

    You’ll come away from this course learning how to work with your team and stakeholders to:

    • Identify the business benefits to priorities
    • Understand customers and users
    • Build a product backlog
    • Design the user interface

    By leveraging the whole team, you’ll ease your workload, and help everyone else become active involved champions for a successful product – just like you are. You’ll learn:


    Course benefitsPractices you’ll learn

    After this course you’ll be better at:

    • Effectively collaborating with and managing stakeholders
    • Creating alignment with the team and stakeholders around common measurable product goals
    • Forming productive and collaborative customers and end-user relationships
    • Productive meeting and workshop facilitation
    • Planning and carrying out product discovery sessions to build a product backlogenvision and estimate the product, and plan incremental releases
    • Knowing what’s necessary to design and validate usable user interfaces
    • Planning the product construction sprint by sprint
    • Releasing on time by managing risks and maximizing learning while building software

    You’ll learn about and practice a variety of techniques including:

    • Discovery process planning
    • Identifying MPGs: measurable product goals
    • Creating customer and organizational profiles
    • Creating lightweight pragmatic user personas
    • User interview basics
    • User Story Mapping to understand users and their use of your product
    • Incremental release planning
    • Design studio for collaborative user interface ideation
    • Paper prototyping and testing user interface
    • User story splitting and thinning
    • Tactical release planning and management
    • Release readiness assessment
    • Workshop planning and facilitation



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    You’ll learn by participating in a variety of hands-on activities.

    Though each CSPO course varies depending on the instructor, all Certified Scrum Product Owner® courses focus on Scrum from a product owner's perspective. Graduates will receive the CSPO designation. All CSPO courses are taught by Trainers approved by the Scrum Alliance.

  • Details

    Date: 1-2 March, 2013
    Location: Bangalore, India

    Agile India
    Sheraton Bangalore
    Bangalore, India

    Get Directions

    Regular Price: 25,000 rs


    Jeff Patton

    Over his past two decades of experience, Jeff Patton has learned there's no “one right way” to design and build software, but there's lots of wrong ways.

    Jeff has built experience helping to design and lead the construction of a wide variety of products from on-line aircraft parts ordering to electronic medical records. Jeff leverages that real-world experience to help organisations improve the way they work. Where many development processes focus on delivery speed and efficiency, Jeff balances those concerns with the need for building products that deliver exceptional value and marketplace success.

    Jeff has focused on Agile approaches since working on an early Extreme Programming team in 2000. In particular he specialises in integrating effective user experience design and product management practice with strong engineering practice. 

    Jeff currently works as an independent consultant, agile process coach, product design process coach and instructor. Current articles, essays and presentations on a variety of topics in Agile product development can be found at and in Alistair Cockburn's Crystal Clear

    Jeff is founder and list moderator of the agile-usability Yahoo discussion group, a columnist with and IEEE Software, a Certified Scrum Trainer and winner of the Agile Alliance's 2007 Gordon Pask Awardfor contributions to Agile Development.


    Method Used

    You won't spend time dozing to PowerPoint slides. You'll be up and moving and getting hands-on experience working in a small collaborative group. 

    Along the way you'll learn:

    • Effective approaches to small team collaborative work.
    • Workshop facilitation.
    • Techniques for working quickly using lightweight card modeling.
    Learning with Jeff Patton
  • Agenda

    This course is different:

    we’re different

    It’s about the product, not the process. Instead of focusing on filling process obligations, you’ll learn practices for identifying and steering the development of successful products. Scrum’s process obligations are relatively simple. Building confidence and clarity around product success simplifies meeting those obligations.

    It’s about understanding product benefit, not just features. A product built on time with the required features doesn’t ensure success. You’ll see how to identify and steer product releases towards the desired benefit for your company, your customers, and your users.

    It’s about customer experience. Product success is an outcome of a successful customer and user experience. You’ll learn practices for understanding and engaging your users and customers.

    It’s about design thinking. You’ll see how great products don’t come from captured requirements, but from a deep understanding of the problems to be solved, and an effective approach to identifying and validating solutions. This is design thinking.

    It’s about collaboration. The best products come from collaborative teams aligned around a common purpose. Effective collaboration doesn’t happen by accident. In this course, you’ll build the facilitation skills to get your entire team successfully collaborating with each other.

    Course outline:

    Day 1: Product Ownership, Product Team and Product Discovery


    • The Agile & Scrum Foundation

      • Agile & Scrum values & principles.
      • The essential Scrum process.

      Product Ownership

      • Product management, product engineering and project management.
      • The product team.
      • The product owner's process.

      Product Discovery

      • Collaborative workshops and facilitation.
      • Problem analysis and solution definition.
      • Planning product discovery.
      • Project chartering.

      Identifying Business Value

      • Synthesising business strategy as measurable product goals.
      • The revenue model.

      Understanding Users

      • Lightweight personas.
      • User research.
      • User collaboration.

      Creating the Product Backlog

      • User stories.
      • User story mapping.
      • User scenarios.

      Day 2: Planning, Delivering and Improving

      Planning Valuable Product Releases

    • Minimal marketable feature and minimal viable product.
    • Incremental release planning.
    • Creating a release roadmap.

    Envisioning the User Experience

    • Sketchboard and design studio for collaborative UI envisioning.
    • User experience story boards.
    • UI framework & patterns.

    Products Success Sprint by Sprint

    • Iterative and incremental strategies.
    • Opening, mid and end-game chess strategies.
    • Story splitting and thinning.
    • Subjective and objective quality.

    Product Ownership and the Sprint Cycle

    • Product team planning.
    • User story workshops.
    • UI design & user testing.
    • Acceptance criteria workshops.
    • Sprint planning.
    • Working with the team.
    • User story acceptance.
    • Product review.
    • Sprint retrospectives.

    Product Ownership Variations & Scaling

    • The chief product owner.
    • Multiple teams.
    • Lean thinking and the product portfolio.

    Reclaiming lost roles as valuable parts of the product ownership team

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    When adopting Scrum or agile processes, many traditional software development roles seem to fall through the cracks. If you’re a business analystuser experience designer, or anyone focused on helping to determine what the right thing to build is, you might have found your role in Scrum uncertain in. Don’t despair. This course focuses on a team approach where a primary more strategic product owner is supported by a team of more tactical product owners that help carry the product from abstract vision to concrete detail. If you’re a BA or UX person, you fill this important tactical role and you’ll learn what you can do to make the product a success.


  • Who Should Attend

    This class is for:

    The stressed product owner: if you’re currently working as a product owner, or about to, this class will supply you with concepts and practice to help you confidently succeed.

    The in-between team member: if you’re a business analyst or user experience person, your responsibilities may be a bit ambiguous. We’ll focus on your role as a product ownership team member handling day-to-day tactical product ownership.

    The product inventor: if your passion is creating great products, then you’ll learn many valuable practices to help you do that inside a Scrum process framework.

    The Scrum and agile coach: if you’re focused on helping product owners and teams succeed, you’ll learn a variety of practices to teach others, and use yourself.

    This class is not for:

    The portfolio manager: if you’re managing large portfolios of products, you’ll likely find this class a bit tactical for your tastes. While there’s useful information here, it won’t address your toughest problems.

    The transient product owner: if you find yourself in a product owner role and trying to do a good job while waiting for a better opportunity, you may find the intense focus on product success and customer experience a bit tiring. This class is for the passionate product owner.

    What to know before you come:

    You should come with a basic understanding of Scrum and agile approaches. We won’t burn much time in the class getting participants up to speed here.

    The new new product development game. In preparation for this course you’ll receive a pdf of the Harvard Business Review article that helped motivate the creation of Scrum. It’ll help you to identify the style of product invention we’re striving for in Scrum.

    Don’t worry, you can study up in preparation

    Before the class you’ll be sent valuable information, which will help you to prepare. Information includes a short reading list that will include theScrum Guide — a short 14-page primer on Scrum. This will give you the vocabulary you’ll need to launch head-first into effective product ownership practice.



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