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Certified Scrum Product Owner®
12/3/2013 12:00:00 AM Jeff Patton and Associates TBA TBA Melbourne VIC 3000 Australia -37.814107 144.96328 1590 AUD


Jeff Patton and Associates


  • Course

    Date: 3-4 December, 2013
    Location: Melbourne, VIC, Australia

    Regular Price: 1590 AUD

    Product ownership is one of the most difficult and critical roles in Scrum

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    Are you a product owner struggling to find time to understand your role in a Scrum or agile process? Are you faced with competing demands from people both inside and outside of your team? Do you work with a hungry team eager for details on what’s in the next sprint? Does your team complain they never get enough of your time, while you work long hours trying to keep up?

    While there are some real advantages to Scrum, product owners are often overwhelmed with the process and long for the days of their old process. If you’re struggling with any of these problems, this is the course for you.

    This 2-day course is directed at helping you perform effectively as a Scrum product owner

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    In this information-packed course, expert agilista, and experienced product manager, Jeff Patton, will provide you with the core concepts and skills to work effectively as a Scrum product owner. Moving beyond just learning the Scrum role responsibilities, you’ll be exposed to proven practices for effectively fulfilling your responsibilities within a Scrum process framework.

    Course Benefits and Practices

    You’ll come away from this course learning how to work with your team and stakeholders to:

    • Identify the business benefits to priorities
    • Understand customers and users
    • Build a product backlog
    • Design the user interface

    By leveraging the whole team, you’ll ease your workload, and help everyone else become active involved champions for a successful product – just like you are. You’ll learn:

    Course benefitsPractices you’ll learn

    After this course you’ll be better at:

    • Effectively collaborating with and managing stakeholders
    • Creating alignment with the team and stakeholders around common measurable product goals
    • Forming productive and collaborative customers and end-user relationships
    • Productive meeting and workshop facilitation
    • Planning and carrying out product discovery sessions to build a product backlogenvision and estimate the product, and plan incremental releases
    • Knowing what’s necessary to design and validate usable user interfaces
    • Planning the product construction sprint by sprint
    • Releasing on time by managing risks and maximizing learning while building software

    You’ll learn about and practice a variety of techniques including:

    • Discovery process planning
    • Identifying MPGs: measurable product goals
    • Creating customer and organizational profiles
    • Creating lightweight pragmatic user personas
    • User interview basics
    • User Story Mapping to understand users and their use of your product
    • Incremental release planning
    • Design studio for collaborative user interface ideation
    • Paper prototyping and testing user interface
    • User story splitting and thinning
    • Tactical release planning and management
    • Release readiness assessment
    • Workshop planning and facilitation
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    You’ll learn by participating in a variety of hands-on activities.

    This course is different:

    we’re different

    It’s about the product, not the process. Instead of focusing on filling process obligations, you’ll learn practices for identifying and steering the development of successful products. Scrum’s process obligations are relatively simple. Building confidence and clarity around product success simplifies meeting those obligations.

    It’s about understanding product benefit, not just features. A product built on time with the required features doesn’t ensure success. You’ll see how to identify and steer product releases towards the desired benefit for your company, your customers, and your users.

    It’s about customer experience. Product success is an outcome of a successful customer and user experience. You’ll learn practices for understanding and engaging your users and customers.

    It’s about design thinking. You’ll see how great products don’t come from captured requirements, but from a deep understanding of the problems to be solved, and an effective approach to identifying and validating solutions. This is design thinking.

    It’s about collaboration. The best products come from collaborative teams aligned around a common purpose. Effective collaboration doesn’t happen by accident. In this course, you’ll build the facilitation skills to get your entire team successfully collaborating with each other.

    Though each CSPO course varies depending on the instructor, all Certified Scrum Product Owner® courses focus on Scrum from a product owner's perspective. Graduates will receive the CSPO designation. All CSPO courses are taught by Trainers approved by the Scrum Alliance.

  • Details

    Date: 3-4 December, 2013
    Location: Melbourne, VIC, Australia

    Melbourne, VIC 3000 Australia

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    Regular Price: 1590 AUD

  • Agenda

    Course outline:

    Day 1: Understanding the product you’re building

    • Scrum and product owner essentials
    • Identifying the benefit your product delivers
    • Understanding your users
    • Mapping your product backlog

    Day 2: Guiding the product to successful delivery and beyond

    • Planning valuable product releases
    • Envisioning the customer experience
    • Guiding products to success sprint by sprint
    • Product ownership variations and scaling techniques

    Reclaiming lost roles as valuable parts of the product ownership team

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    When adopting Scrum or agile processes, many traditional software development roles seem to fall through the cracks. If you’re a business analystuser experience designer, or anyone focused on helping to determine what the right thing to build is, you might have found your role in Scrum uncertain in. Don’t despair. This course focuses on a team approach where a primary more strategic product owner is supported by a team of more tactical product owners that help carry the product from abstract vision to concrete detail. If you’re a BA or UX person, you fill this important tactical role and you’ll learn what you can do to make the product a success.

  • Who Should Attend

    This class is for:

    The stressed product owner: if you’re currently working as a product owner, or about to, this class will supply you with concepts and practice to help you confidently succeed.

    The in-between team member: if you’re a business analyst or user experience person, your responsibilities may be a bit ambiguous. We’ll focus on your role as a product ownership team member handling day-to-day tactical product ownership.

    The product inventor: if your passion is creating great products, then you’ll learn many valuable practices to help you do that inside a Scrum process framework.

    The Scrum and agile coach: if you’re focused on helping product owners and teams succeed, you’ll learn a variety of practices to teach others, and use yourself.

    This class is not for:

    The portfolio manager: if you’re managing large portfolios of products, you’ll likely find this class a bit tactical for your tastes. While there’s useful information here, it won’t address your toughest problems.

    The transient product owner: if you find yourself in a product owner role and trying to do a good job while waiting for a better opportunity, you may find the intense focus on product success and customer experience a bit tiring. This class is for the passionate product owner.


    What to know before you come:

    You should come with a basic understanding of Scrum and agile approaches. We won’t burn much time in the class getting participants up to speed here.


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