Get certified - Transform your world of work today


Certified ScrumMaster®
3/19/2012 12:00:00 AM LASTing Benefits Grand Connaught Rooms, London 61 - 65 Great Queen Street Holborn London WC2B 5DA United Kingdom of Great Britain and Northern Ireland 51.5155676 -0.1206874 £975+VAT for CSM


LASTing Benefits


  • Course

    Date: 19-21 March, 2012
    Location: London, United Kingdom of Great Britain and Northern Ireland

    Regular Price: £975+VAT for CSM


    Personal Kanban (PK) workshop Monday 19 March, 2012

    Certified ScrumMaster (CSM) workshop Tuesday 20 - Wednesday 21 March, 2012

    About the Courses

    Certified ScrumMaster (CSM), 20-21 March

    This 2-day Certified ScrumMaster (CSM) course is an immersive learning experience involving a highly interactive mix of seminars, group discussions, team activities, games and role-plays introducing the concepts and application principles of the Scrum framework.

    You will learn:

    • The philosophy, science, values and principles that guide you in becoming more agile using Scrum
    • The Scrum roles and how they fit together in depth
    • How Project Management is addressed by Scrum
    • Techniques for getting the most out of the Scrum rituals
    • How to establish a Definition of Done and keep an appropriately refined Product Backlog
    • How to lead an agile team effectively without micro-managing or interfering with its self-organisation

    You will learn the essential concepts, roles and the tools of Scrum, providing you with a roadmap for adopting Agile. Learn how to lead development teams towards agile operations by managing product backlogs, planning releases and sprints, tracking and reporting progress, and holding retrospectives.

    Upon completion of the course, you are eligible to take an exam, the successful completion of which gains you the designation of Certified ScrumMasters (CSM), a first step in the journey towards this more adaptive form of project work and leadership. Included in the course is membership in the Scrum Alliance, where valuable ScrumMaster material and information is available exclusively to CSMs.

    Please note that in our course we use Scrum to teach Scrum! It will consist of two sprints, the first is "Context and Components" of Scrum, the second is "Scrum Flow"

    Personal Kanban 1-day workshop prior to CSM, Monday 19th March

    Today, work comes at us from many different angles. Projects, family, billable work, non-billable work, personal growth, friends, and so forth. 

    We spend a lot of time inventing, following, and even becoming certified in processes for teams and work projects. We spend even more time trying to optimize our teams. But teams are made up of people and, in the end, people end up being what makes or breaks the team. Shouldn't we spend some time finding ways to make work better for the people doing it?

    Participants will learn what Personal Kanban is, how to apply it and other techniques to manage their own work, and by extension to teams. Each person will design their own Personal Kanban ready for use.

    The course is based on the work by Jim Benson & Tonianne DeMaria Barry and their book Personal Kanban the Book and will help you optimise your work as well as that of the team.

    What You Will Learn:

    1. Introduction to visualising work
    2. Move towards balance - prioritise work so important isn’t crowded out by the “urgent”
    3. Limit work in progress - understand impact and how to lessen
    4. Juggle different types of work
    5. How to involve other team members
    6. Finding collaborative opportunities
    7. Planning with Kanban
    8. The psychology behind the board

    Learning outcomes:

    • Create a personal work flow using variety of visualisation techniques
    • Explain the costs inherent to having too much work in progress (WIP), and how to lessen its impact
    • Adapt personal work flow to model changes in personal life
    • Walk away with a tailor made personal kanban board for immediate use
    • Understand how personal effectiveness ties in with team and organisational effectiveness

    About the Trainer

    The PK & CSM courses are taught by Simon Bennett a Scrum Alliance Certified Scrum Trainer with over 20 years real-world experience in software and hardware development, the last 12 of which have been focused on using Agile frameworks and methods including Scrum, XP, Crystal & Kanban.

    From 2008 through 2010 Simon was also the Product Owner for the Scrum for Team System TFS process template.

    Simon has considerable experience in organisational agile adoption, large scale Scrum and using Scrum in an offshore environment, as well as successfully blending Scrum with other methods including Kanban and UCD.

    His wealth of experience brings a unique depth and flavour to the course, as students will learn from real world case studies rather than only theory and simulations.

    With regard to delivery, Simon is also a seasoned trainer with over two decades of experience, and a regular speaker at major international conferences. Recent engagements include:

    Faculty of Cynefin, Agile, Lean Mashup (CALM) Alpha, Reading Berks February 2012

    Scrum Gathering London October 2011
      “The Incentive Trap”
      "Agile Management" workshop

    Scrum Gathering South Africa September 2011
      "Beyond Keno: Using the Cynefin Framework for Backlog Management"
      "Agile vs Lean - Stop Fighting, Start Delivering: Reloaded"
      Closing Keynote

    Agile 2011 Salt Lake City August 2011
      “Scrum as a Thinking Toolkit” (3 hour invited tutorial)

    Agile Australia, Sydney June 2011
      "Lean vs Agile Stop Fighting, Start Delivering: Reloaded"
      "Project Management in the Age of Complexity - what every manager needs to know" 

    Scrum Gathering South Africa September 2010
      “The Incentive Trap” (5 hour deep dive)
      Opening Address

    Agile 2010, Orlando August 2010
      “The Incentive Trap” (3 hour invited tutorial)

    Scrum Gathering Orlando March 2010
      “The Incentive Trap”

    PDC 2009, Los Angeles
      “Scrum in the Enterprise with Microsoft Visual Studio 2010”

    Scrum Gathering Munich 2009
      “The Prisoner’s Dilemma: Applying Game Theory to Agile Contracting”
      “Best Practice in Agile Product Ownership” – Panel Chair 
      Conference Selection Committee Member

    Agile 2009, Chicago
      “The Prisoner’s Dilemma: Applying Game Theory to Agile Contracting”
      “Why do (so many) testers (still) hate Agile?”

    PDC 2008, Los Angeles
    “Agile development on the Microsoft Platform”

    Scrum Gathering Stockholm 2008
      “Lean vs. Agile: Stop fighting, start delivering”

    About the Venue

    The Grand Connaught Rooms is in an elegant listed building with a modern comfortable setting inside, it is a very special and unique venue. Closest tube stations are Holborn and Covent Garden.

    A hearty hot & cold buffet lunch is provided each day with tea & coffee available throughout the course.

    Grand Connaught Rooms London

    Praise for the Course

    "I wanted to say thank you for organising the Scrum Master course last week. Everyone has come in this morning buzzing about the potentials of how productive it could make us, and with a real enthusiasm to try and change our practices for the better. Definitely a good course!!"

    "Thanks for organising an enjoyable course and I have passed the exam as well. The course was very useful  and we had a great time.Overall the whole experience completely exceeded our expectations, especially the penny game :-)"

    "Just a quick note to thank you again for the CSM course. It was a very enjoyable two days, I found the mix of Simon’s teaching and the practical exercises really helpful in learning more about Scrum. Having such a knowledgeable and experienced tutor was great as it meant that we were able to cover learning points as they came up rather than having to rigidly follow a set agenda. I’m looking forward to evangelising Scrum back at work and encouraging my colleagues to learn more and attend courses like this. Thanks, also for setting me up on the Scrum Alliance website. I’m pleased to say that I logged in this morning and passed the assessment with a 100% score. I definitely want to gain the experience needed to enable me to apply for the CSP certification."

    "The course was absolutely brilliant.  I'm always trying to promote being Agile and think loads of people would benefit from your Scrum course.  I'll definitely promote you guys when I'm in the sorts of positions where I believe we can all have a positive effect."


    All CSM courses are taught by Trainers approved by the Scrum Alliance. Taking a CSM course, passing the CSM test, and accepting the license agreement designates you as a Certified ScrumMaster, which indicates that you have been introduced to and understand the basic concepts you need to perform as a ScrumMaster or team member on a Scrum team. This course also satisfies two elements of the CSD track: Scrum Introduction and Elective.

  • Details

    Date: 19-21 March, 2012
    Location: London, United Kingdom of Great Britain and Northern Ireland

    Grand Connaught Rooms, London
    61 - 65 Great Queen Street
    London, WC2B 5DA United Kingdom of Great Britain and Northern Ireland

    Get Directions

    Regular Price: £975+VAT for CSM


    Please note that the above price is for the Certified ScrumMaster course only, the Personal Kanban course is an additional charge, there are discounts for booking both courses, please follow the link from the Register Now! button for further information

    Please book online by clicking the Register Now! button using credit card or PayPal, alternatively if you would like to pay by cheque, bank transfer or invoice please contact us for details.

    Discounts for between-jobs, self-employed, charities and groups available, please contact us.


  • Agenda

    The course will run from 9.00am to 5.30pm but we can inspect and adapt as the course progresses.


    Initial CSM course backlog


    The following initial course backlog provides an outline of major topics from which the facilitator and the class collaboratively plans the course. The Scrum framework is employed to track and manage progress through the course material.


    • Scrum in Context
    • Agility
    • Complexity
    • Agile and Scrum Values and Principles
    • Scrum Basics
    • Scrum Roles
    • Agile Estimation
    • Product Backlog
    • Empirical Process Control
    • Defining Done
    • Sprint Planning
    • Sprinting
    • Sprint Review
    • Sprint Retrospective


  • Who Should Attend

    This course provides a strong foundation to Scrum and Agile values, principles and practices and is suitable for anyone who wants to Transform their World of Work.

    Specifically, those people wishing to work as ScrumMasters, on a Scrum team, Product Owners, Developers, Testers, Architects, Product Managers, Project Managers, Business Analysts, as well as anyone who interacts with teams.


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