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Certified ScrumMaster®

6/21/2010 12:00:00 AM Scrum Inc. Hotel Alexander am See Seestrasse 182 Zürich Thalwil CH - 8800 Switzerland 47.3012596 8.5624863 2700 CHF incl. VAT


Scrum Inc.

  • Course

    Date: 21-22 June, 2010
    Location: Zürich, Thalwil, Switzerland

    Regular Price: 2700 CHF incl. VAT

    This course will be led by Jeff Sutherland, Co-Creator of Scrum. In addition to the Scrum Certification material Jeff will discuss his latest papers for Agile 2009. These will provide real world experience on how new ScrumMasters can implement world class teams.

    Going from Good to Great: How a CMMI 5 Company Quadruples Productivity with Scrum

    Take No Prisoners: How a Venture Capital Group Does Scrum

    Distributed Scrum: The Secret Sauce for Hyperproductive Distributed Outsource Teams

    Scrum In Church: How Six Churches Have Used Scrum to Improve Performance

    Shock Therapy: A Strategy for Consistently Generating Hyperproductive Teams

    Jeff Sutherland started the first Scrum at Easel Corporation in 1993. He worked with Ken Schwaber to emerge Scrum as a formal process at OOPSLA ’95. Together, they extended and enhanced Scrum at many software companies and IT organizations and helped write the Agile Manifesto.

    The course will start promptly at 9am each day and run until 5pm.

    Please arrive at 8:30 the first day for a continental breakfast. Participants should read Ken Schwaber’s book, Agile Project Management with Scrum, or Jeff Sutherland’s draft of The Scrum Papers before the class as we will assume you know the basics of Scrum.

    In this course, participants will learn how to stop thrashing and start executing along with everything necessary for getting started with Scrum. There are very few rules to Scrum so it is important to learn its fundamental principles by experiencing them directly from those who have implemented the best Scrums in the software industry. Participants gain hands-on practice with the release backlog, sprint backlog, the daily Scrum meeting, tracking progress with a burndown chart, and more. Participants experience the Scrum process through a “59-minute Scrum” and the "XP Game” which simulate Scrum projects through non-technical group exercises.

    Following the course, each participant is enrolled as a Certified ScrumMaster, which includes a one-year membership in the Scrum Alliance, where additional Certified ScrumMaster-only material and information are available.

    You can receive 16 Professional Development Units (PDUs) for this course.

    Course Material:
    A course syllabus is available at

    The CSM course was formulated to train and certify ScrumMasters and is used worldwide for ScrumMaster training. The book, Agile Project Management with Scrum, by Ken Schwaber is required reading for the course and the course is based on the primary Scrum book, Agile Development with Scrum.

    Of course, there will be updated material and training exercises in the course which you cannot get from books.

    Jeff is the CEO of Scrum, Inc. powered by OpenView Venture Partners and is Agile coach to OpenView portfolio companies and to the OpenView venture group staff which runs all its operations with Scrum. As Senior Advisor to OpenView he focuses on using Scrum to transform companies as well as empower software developers. His former company PatientKeeper quadrupled revenue in 2007 and the OpenView venture capital group is using an enhanced Scrum implementation to create similar high performance portfolio companies. Jeff will share the secret sauce that helps development teams radically improve productivity and quality while providing a more rewarding and fun working environment for developers.

    You can learn from Jeff Sutherland’s experience as consultant to the world’s leading companies. Their experience can help make your Scrum implementation world class. For Jeff these include: Google, Yahoo, Microsoft, IBM, Oracle, MySpace, Adobe, GE, Siemens, BellSouth, GSI Commerce, Ulticom, Palm, St. Jude Medical, DigiChart, RosettaStone, Healthwise, Sony/Ericson, Accenture, Trifork, Systematic Software Engineering, Exigen Services, SirsiDynix, Softhouse, Philips Medical, Barclays Global Investors, Constant Contact, Wellogic, Inova Solutions, Medco, Saxo Bank, Xebia,, SolutionsIQ, Crisp, Johns Hopkins Applie Physics Laboratory, Motley Fool, Planon, OpenView Venture Partners, Juske Bank, BEC, Camp Scrum, DotWay AB, Ultimate Software, Danube, Rally Development, Version One, and many other companies. Bas has spent many years training hundreds of teams at Nokia Siemens Networks in Finland and China.

    Jeff is an expert on distributed/outsourced Scrum (see Agile 2008) and on implementing Scrum in a CMMI Level 5 company. He has has scaled and distributed Scrum using his last five companies as laboratories. While CTO at PatientKeeper he introduced the concept of a MetaScrum to drive all product strategy with Scrum and this drove the 400% revenue increase in 2007. It created one of the most advance implementations of Scrum worldwide. Mary Poppendieck, in her latest book on Lean Software Development, comments:

    "Five years ago a killer application emerged in the health care industry: Give doctors access to patient information on a PDA. Today there is no question which company won the race to dominate this exploding market; PatientKeeper has overwhelmed its competition with its capability to bring new products and features to market just about every week. The sixty or so technical people produce more software than many organizations several times larger, and they do not show any sign that the size of their code base is slowing them down.

    "A key strategy that has kept PatientKeeper at the front of the pack is an emphasis on unprecedented speed in delivering new features. It will not surprise anyone who understands Lean that PatientKeeper has to maintain superb quality in order to support its rapid delivery. CTO Jeff Sutherland explains it this way:

    “Rapid cycle time:

    * Increases learning tremendously * Eliminates buggy software because you die if you don’t fix this. * Fixes the install process because you die if you have to install 45 releases this year and install is not easy. * Improves the upgrade process because there is a constant flow of upgrades that are mandatory. Makes upgrades easy. * Forces quick standardization of software via new features rather than customization and one off. * Forces implementation of sustainable pace. You die a death of attrition without it. * Allows waiting to build new functionality until there are 4-5 customers who pay for it. This is counterintuitive, and caused by the fact everything is ready within 90 days.”

    “I find that the vast majority of organizations are still trying to do too much stuff, and thus find themselves thrashing. The only organization I know of which has really solved this is PatientKeeper.” Mary Poppendieck

    All CSM courses are taught by Trainers approved by the Scrum Alliance. Taking a CSM course, passing the CSM test, and accepting the license agreement designates you as a Certified ScrumMaster, which indicates that you have been introduced to and understand the basic concepts you need to perform as a ScrumMaster or team member on a Scrum team. This course also satisfies two elements of the CSD track: Scrum Introduction and Elective.

  • Details

    Date: 21-22 June, 2010
    Location: Zürich, Thalwil, Switzerland

    Hotel Alexander am See
    Seestrasse 182
    Zürich, Thalwil CH - 8800 Switzerland
    Get Directions

    Regular Price: 2700 CHF incl. VAT


    As of 1 October 2009, Certified ScrumMaster participants will need to take an online exam within 90 days to become certified.  The Scrum Alliance is eager to ensure ScrumMasters' credentials are recognized as a meaningful and valuable proof of competency and that they attest to current knowledge of Scrum.  After taking the course, participants take the test for free, and every two years, s/he will have to pay $150 fee to recertify. You only have to take the exam once.

    Candidates who fail the CSM exam on the first try may retake the exam once without restriction on the interval between the first and second attempt. Candidates who wish to retake the exam a second or third time, however, must wait a minimum of seven calendar days before being eligible to retake it. Candidates who fail the exam four times must retake a CSM training course taught by a CST to become eligible to retake the exam.  At this time, each student will pass the exam regardless of their score.  Additionally, CSM students that do not read English are exempt from taking the exam.

  • Who Should Attend

    Position to participate in Scrum certification is understanding the basics of project management and a desire to know more about how Scrum works and is implemented in an organization.
    Participants may be project managers, administrative managers, developers, electricity. like who has experience with projects designed to develop or improve services or products.


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