The Agile Mindset Ltd – Public Training Courses – Terms and Conditions 2013
By completing and submitting this registration form, you (the Customer) agree to comply with The Agile Mindset Ltd.’s booking and cancellation policy. Registration includes the provision of any relevant training documentation and light refreshments, but does not include accommodation or transport costs.
Payment Terms - Confirmation
Payment must be received at least 14 days before the course start date.
For bookings made within 14 days of the course start date, payment must be made at the time of booking.
Bookings are confirmed on receipt of full payment.
The following charges will be applied for cancelled bookings following receipt of intention to cancel in writing:
· More than 7 days prior to the course start date
o No refund available, the delegate has the option to transfer to another scheduled course offered by The Agile Mindset Ltd. See the transfer policy below.
· Less than 7 days prior to the course start date
o A cancellation charge of 50% of the course fee will be made.
o In addition the delegate can opt to transfer to another scheduled course offered by The Agile Mindset Ltd. See the transfer policy below.
Where no cancellation notice is received by The Agile Mindset Ltd prior to the start of the course and the Customer does not attend the booking the following will apply:
· No refund of the course fee will be made.
· The option to transfer is not available.
We understand that circumstances may occur which means the Customer needs to reschedule their training course to a later date. Therefore if bookings are transferred to another public training course (the same course or similar) offered by The Agile Mindset Ltd, the following charges will apply:
· 1st transfer = no charge
· 2nd and subsequent transfers = £150 + VAT, payable immediately.
The Agile Mindset Ltd reserves the right to reschedule or cancel course dates and locations at any time. In the event that The Agile Mindset Ltd is unable to deliver a course on the date planned, the Customer is entitled to a full refund of the pre-paid fee.
If a training course is cancelled by The Agile Mindset Ltd due to circumstances beyond its control (e.g. weather, acts of terrorism, natural disaster), the Customer is entitled to a course credit to be used against any future training course offered by The Agile Mindset Ltd, rather than a refund being issued. If The Agile Mindset Ltd cancels a training course for any other reason, the Customer is entitled to a full refund. The Agile Mindset Ltd shall not be responsible for any other loss incurred by the Customer as a result of a cancellation or reschedule.
The Agile Mindset Ltd also reserves the right to refuse admission if payment has not been received.