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Eric Wilson

  

Avaya Inc.

Location: Coppell, TX.


Certifications

Certified Scrum Product Owner

Credentials

Biography

Eric Wilson has 20+ years of experience in software architecture, design, development, and sales engineering. He has significant experience designing and implementing solutions to fill the needs of Contact Center and Unified Communications customers across industries including financial services, state and federal government, consumer electronics, healthcare, utilities and telecommunications. As a Product Owner, he has been instrumental in moving contact center products, such as CRM Agent Access, Avaya Desktop Wallboard, and Avaya Callback Assist, from concept to General Availability.

 

 

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